Ratings based on 531 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom los ángeles, ca

affordable, clean, bare basics

Posted Feb 24, 2015
Pros: Great place to stay if you are busy touring all day and only need a clean, safe place to sleep. Good location in safe neighborhood
Cons: Motel is dated, room smelled a little old (but not terrible)
Stayed here for 5 nights while at a conference. Office staff and very nice, friendly and helpful
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey, BC

Near USS Midway

Posted Feb 24, 2015
Pros: Location
Cons: Better TV more channels
Location: Very close to Little Italy and airport. Maritime museum has a great harbor tour for an extra five dollars. Well worth the price.
Reasonable comfort, noisy from room above. very close to Maritime Museum, USS Midway, and trolley stop
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean simple motel, great location

Posted Feb 17, 2015
This is a clean, simple motel with great location - three blocks from restaurants and coffee shops of Little Italy, four blocks from Embarcadero, ten minute cab ride from airport. Room was simple but clean. Only issue was with low water pressure. This isn't a three- or four-star hotel, but if you want a cheap, simple motel/hotel, Pacific Inn will serve the purpose very well.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Pacific Inn and Suites

Posted Feb 16, 2015
Pros: Location
Cons: A fridge in the room! The web site did say there was one, but there wasnt.
Great location, close to water front and Little Italy. Reasonable price. When checking in at 245pm, I was told check in was 3pm so we would have to come back. When I came back an hour or so later and told a different staff member that we had been sent away at 245 he laughed and shook his head, and replied that the room would have been ready. We left a battery charger in the room and despite several phone calls, it hasnt been found. We also had a run in with a cockroach, but that was promptly dealt with.
1 out of 5
by A verified traveler

Never again

Posted Feb 7, 2015
Will not book here again. Ever. Location is the only positive for this hotel. Found it very difficult to interact with staff.
1 out of 5
by A verified traveler

Right front of train rail. Really nosy!

Posted Feb 5, 2015
I don't recommend this hotel to anyone. Pay little more and hope youguys find a better hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Relaxing experience

Posted Feb 4, 2015
Nice and easy no frills motel style accommodation
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Nice for the money.

Posted Feb 3, 2015
Our hotel room was satisfactory for the money. The shower curtain wouldn't keep the water in the tub so we had to face the shower head toward the inside wall. The ceiling fan in the bathroom was plugged. The bed was comfortable. The air conditioner worked well. Hotel located close to public transportation and water.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, Arizona

Great location and facilities for the price!

Posted Feb 3, 2015
Perfect hotel to stay at if you want a clean, comfortable, and reasonably priced hotel in a great location. Can't beat the location next to the water and within walking distance to the Gaslamp Quarter and access to the Pacific Highway (5). Hotel was clean and comfortable. Maid service came by everyday to provide new towels and fresh sheets.
3 out of 5
by A verified traveler

Posted Feb 2, 2015
we arrived late at night. no space to park, but front desk attendant help parking.