Ratings based on 1,260 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom warwickshire uk

Ask and get

Posted Feb 28, 2015
Pros: Location
Cons: Offer free upgrades.
Location: The beach was fantastic !!!! Some of the shops a bit tacky. What we English call kiss me quick and a stick of rock. But the eateries were great.
This is an expensive hotel, I was given a room without a sea view. I asked for a up grade. Was told I would have to pay more, which I did. Then was told parking was extra. Being English I had a moan, and was then told I could park on the road free. The pool is lovely, the views are amazing. The room had great beds, I didn't want to get up in the morning. Overall. Expensive. But excellent. Tony Rowles from uk
5 out of 5
Recommended
for Everyone
by A verified traveler

Very impressed!!!

Posted Feb 17, 2015
Great place,location, staff and rooms! So many great shops and restaurants in walking distance. Clean beachfront with amazing views!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Walla Walla, Wa

Love this place!!

Posted Feb 16, 2015
We chose this hotel because of the special Expedia had. we are so glad we chose this hotel. the only thing between the hotel and the ocean is a boardwalk. The whole facility was very nice and clean. The entire staff was so pleasant and helpful. The room decor was nice. The beds were one of the most comfortable ones I've slept on in a hotel. The hot breakfast was very good. I loved the option to eat outside and listen to the ocean. Everyday was a different menu. I loved the view from my room also. The only thing I didnt like was the resort fee and the parking fee totaled $40/day which I thought was high even if you did get a book of coupons. I sure hope this same special runs again so we can stay here when we come back into town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle, wa

Beautiful setting!

Posted Feb 7, 2015
Location: Sea world is about 10 -12 easy minutes away.
One of the best views from a hotel you can imagine. The pool area is really great, hotel staff was very friendly and the room was kept very clean over our 3 day stay. Parking is under the hotel and secured by a garage door requiring your room key to access. Lots of local options for food and drinks within a block or two. Probably my favorite hotel I've ever stayed at and I got a really great rate on expedia.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Knoxville, TN

Wonderful Waterfront Hotel!

Posted Jan 26, 2015
Location: This hotel is in close walking distance to many restaurants and shopping. You would not even need a car to enjoy food, shopping, and the beach.
We enjoyed the location of this hotel. Our room was right on the Pacific Ocean and very picturesque. The staff was very accommodating and friendly. The rooms were spacious and offered everything we needed and wanted. We will definitely use this hotel for our next San Diego visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort St John

Nice hotel in a bit of a sketchy area

Posted Jan 25, 2015
Hotel is best in neighbourhood , lots of homeless people, beach bums, etc in Pacific Beach though. If you've got lots of $$ consider LaJolla or Coronado.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom P

This was a wonderful waterfront Hotel in close wal

Posted Jan 23, 2015
My family had a wonderful experience staying at this hotel. The staff was very accommodating and and the room was extra comfortable. We could not have asked for a more spectacular view of the water from our room. We love that we could walk to the pier and two restaurants and shopping. The bicycle rental and bike trail was a huge plus as well. Our next trip to San Diego we will most definitely stay at the same hotel!
4 out of 5
Recommended
for Couples
by A verified traveler

Noteable employees

Posted Jan 22, 2015
Pros: Location, balcony and room set up.
Cons: Looks like you have it under control.
Location: Walking the beach and people watching.
Angela Menna, Chief Concierge very knowledgable and professional. Veronica, Guest Services very nice and helpful. Dan Thomas, Bellman helpful and caring about his job. Gu.....ia our housekeeper in 302, hard working and cares about her guests.
Comment from Hotel Management
Jan 23, 2015 by Julie, Hotel Management
Thank you so much for mentioning our wonderful employees by name! We think they are the best team in town! Guillermine was your housekeeper, and is a fantastic asset, you are right, she really cares about our guests. Hope to see you again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

First impression makes a lasting impression.

Posted Jan 16, 2015
We've been here previously, and that's why we are back. Great customer service from the time you walk thru the doors. We had the ocean view - and loved the sound, view and the smell of the ocean at night. Would highly recommend and come back here again.
Comment from Hotel Management
Jan 23, 2015 by Julie, Hotel Management
What a lovely compliment, that you chose to return to stay with us! Thank you for taking the time to write, so many of our guests mention the great smell of the ocean at night! Hope to see you with us again, soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Amazing hotel tucked away by the edge of the beach

Posted Jan 16, 2015
Seems like you're just driving through a normal neighborhood and end up at a small boulevard filled with locally owned businesses and around the corner you find this beautiful hotel. The service is knowledgable, welcoming, appears to always be happy. Room was very clean, always kept clean as well and the entire hotel atmosphere provided a great escape, the view outside was amazing and the boardwalk is great for walks day or night. Great local places to eat within walking distance, Kono's Cafe in particular for breakfast. Side note: Everyone working the front desk was great and more than helpful, Eric in particular was amazing always friendly, happy and knowledgable, there if you needed anything or needed to know anything at all!