Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
Got moved to a sister hotel upon check in, due to water damage from consty
Comment from Hotel Management
Jan 21, 2015 by Patty, Hotel Management
We regret to have had to relocate your reservation due to the water damage that occurred. Hopefully, you enjoyed your stay at our sister Kimpton property! We hope you will give us another try in the future-we would greatly appreciate the opportunity to serve you. Sincerely, Patty Fletcher
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Petaluma, CA

Good Hotel in the city

Posted Jan 13, 2015
Pros: I wanted a decent place in the city and the hotel met that expectation. I probably would've been fine with something less expensive though.
Cons: Ice machines. Clean the rooms better. Cheaper on demand menu.
Location: GasLamp district is right there with lots of restaurants and nightlife. Balboa Park is a 5 minute drive away.
The hotel is in an interesting area. You're within a short walking distance of the Gaslamp's restaurants and the nightlife is healthy on the weekends. The downside is there's quite a few homeless and plenty of panhandlers within that walk too. So city life goes. The hotel's staff was very nice, housekeeping did a good job. We stayed on the tenth floor and I'd recommend the higher floors for the view and distance from the street noise (which we couldn't hear even on weekend nights when it was plenty loud at ground level). The rooms could be better maintained for the prices though, with plenty of scuff marks all around and what looked like dried spit on the closet door. Gotta wipe everything down housekeeping!! And although I could've found it out beforehand, it was a small surprise that parking would be extra. I was told $40 for hotel parking, valet only, and $30 right across the street, or $15 a few blocks away. We parked across the street and it was $30 a couple of nights and $20 a couple of nights...My major complaint would be no ice machines!!
Comment from Hotel Management
Jan 19, 2015 by Patty, Hotel Management
Dear Baxter Thank you for sharing the details about your recent stay. We appreciate the kind comments about our staff. I'm sorry if you were inconvenienced by not having an ice maker on the guestroom floor. Our staff is happy to provide ice and have it brought to the rooms, but we realize you may have preferred it to be more readily accessible. We do hope you will be back to the area and consider visiting again. Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic modern hotel

Posted Jan 12, 2015
We stayed in this hotel for 4 days recently and had a great time! We loved the modern and fun vibe the hotel has. The position of the hotel is perfect right on 5th avenue a close walk to everywhere. We also made use of the rooftop pool which was heated and very enjoyable!
Comment from Hotel Management
Jan 19, 2015 by Patty, Hotel Management
We're happy to hear that you enjoyed the fun vibe of the hotel and that our location was ideal for you. We hope this means you will be back again the near future! Sincerely, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Nice hotel, great location

Posted Jan 9, 2015
Pros: Location, comfort and friendly staff. The complimentary wine in the foyer each afternoon was lovely.
Cons: Parking fee a bit high. Bathroom door not very private.
Location: Right near Gaslamp and Horton Plaza shopping.
We recently had a 3 night stay in San Diego and The Palomar Hotel was very comfortable and close to restuarants and shopping. Easy access by car to the zoo and seaworld too.
Comment from Hotel Management
Jan 21, 2015 by Patty, Hotel Management
Dear Kathy, It's great to hear that our location worked well for your visit to San Diego. We appreciate the great comments and hope you will be back very soon! Sincerely, Patty Fletcher
Comment from Hotel Management
Jan 21, 2015 by Patty, Hotel Management
Hello Kathy Thank you for the great comments! We are thrilled to hear that you enjoyed your stay and the location worked well for your visit. We hope you will be back again very soon! Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 7, 2015
Nice hotel walking distance to lots of restaurants and bars. Only down part is the $40 a day parking since hotel does not have a parking lot.
Comment from Hotel Management
Jan 10, 2015 by Patty, Hotel Management
We are glad to hear that our location worked well for walking to the local bars and restaurants. We appreciate being located steps away from the Gaslamp and the proximity of the "heart of the City". We appreciate the 4-star rating, that is awesome! Sincerely, Patty Fletcher
Comment from Hotel Management
Jan 9, 2015 by Patty, Hotel Management
Thank you for choosing to stay at Palomar San Diego! We're glad to hear that our location worked well for you to enjoy the local bars and restaurants. You comments about the valet parking is noted and thank you for taking the time to provide us with feedback. We hope your plans will bring you back to the area again in the future! Sincerely, Patty Fletcher
3 out of 5
Recommended
for Everyone
by A verified traveler

Very close to all the fun!!!

Posted Jan 6, 2015
They charged me $50.00 for valet parking!!! Pulled up to unload bags. A man came and told us to leave keys in and ask if WE got everything out, NEVER OFFERED TO HELP WITH OUR BAGS! We carried all our bags to our room ourselves. Not even an offer for a cart for the bags! Walls are paper thin but we expected a little noise being in the gas lamp district.
Comment from Hotel Management
Jan 10, 2015 by Patty, Hotel Management
We appreciate the feedback about your recent stay. I am sorry about any confusion on parking as our daily valet rates are $40.00. Additionally, I regret to hear that you were not assisted with your luggage. That is definitely not our standard by any means, and apologize that this was your experience. Thank you for taking the time to let us know about your visit and I would welcome the opportunity to work to turn this around. Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler

Stadthotel im lebhaften Gaslamp Quarter

Posted Jan 6, 2015
Hotel sehr zentral, umgeben von vielen Restaurants, Bars und Clubs. Sehr freundlicher Empfang durch Personal (inkl. Hund Bailey). Zimmer großzügig. Sauberkeit völlig OK. Eigentlich ein Vorteil was aber auch ein Nachteil (kommt auf die Besitzer des Tieres drauf an) seien kann ist die Hundefreundlichkeit: lautes Gebelle im Nachbarzimmer
Comment from Hotel Management
Jan 21, 2015 by Patty, Hotel Management
Danke, dass Sie sich die Zeit nehmen, um Feedback zu Ihrem letzten Aufenthalt. Wir freuen uns, zu hören, dass unsere Tier Botschafter, du hast Bailey einen warmen Empfang. Wir danken Ihnen für Ihre freundlichen Worte über die Zimmer! Wenn Ihre Reisepläne bringen Sie zurück in die Gegend, wir hoffen, Sie wieder zu besuchen! Mit freundlichen Grüßen, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
We had a fabulous time in San Diego. This hotel was excellent
Comment from Hotel Management
Jan 19, 2015 by Patty, Hotel Management
Thank you Cory for the 5-Stars!!! We are honored by this review! We hope you will visit again! Sincerely, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Empfehlenswert!

Posted Jan 5, 2015
Aufenthalt im September 2014: Sehr freundlicher Service bei Ankunft im Hotel am späten Abend. Ebenfalls Mitarbeiter an der Rezeption sehr hilfsbereit als ich nächtlich von der Airlines die Information erhielt, dass mein Flug gecancelt wurde. Hotelzimmergröße sehr schön und ebenfalls die Einrichtung. Poolbereich sehr gepflegt und komfortable. Ich kann das Hotel weiterempfehlen. Was ich nicht beurteilen kann, ist das Frühstücksbuffet. Dieses habe ich nicht in Anspruch genommen.
Comment from Hotel Management
Jan 19, 2015 by Patty, Hotel Management
Danke, dass Sie unser Hotel. Wir schätzen die tollen Kommentare! Hoffentlich konnten Sie einige gute Erholung nach dem Flug Verspätungen erhalten! Mit freundlichen Grüßen
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newburgh, IN

Chic stylish with plathora of dinning opcions

Posted Dec 31, 2014
Pros: Stylish, comfy room with excellent shower. Good TV with A+ signal.
Cons: Some of the gym equipment was out of orders and no cleaning wipes to clean the gym equipment.
Location: Many amazing restaurants within walking distance to cater all taste and likes. There is a convenient stores and two pharmacies in same block too.
All around a very pleasant property. Mostly young staff who are eager and who have been clearly properly trained to cater guests. Property is highly recommended, and it is in a great location to access excellent dinning options - all with a 10 minute walk ratio.
Comment from Hotel Management
Jan 3, 2015 by Patty, Hotel Management
Hello Aldo We appreciate your taking the time to write a review about your recent visit. We are thrilled to read your great comments regarding the hotel and our staff! Hopefully, your plans will bring you back to the area for another stay! Sincerely, Patty Fletcher