Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome stay

Posted Dec 18, 2014
Very nice, trendy spot. Will definitely stay at thIs establishment again in the future. Loved my balcony suite overlooking the pool.
3 out of 5
by A verified traveler

No door on the shower!!!

Posted Dec 15, 2014
So first off I will say it was a nice hotel. I like boutique hotels like that BUT there were some things that I was unsatisfied with. For one the shower had NO door! The water took a while to warm up but I was freezing while I was taking my shower and the "rainfall" showerhead had about 15 water holes and the pressure was meh. Not cool. Also they put me on the 14th floor which normally is a good thing when you're downtown in my opinion BUT they have construction going on the 15th-20th floor. Now granted they had a letter in the room with earplugs to be courteous BUT I wasn't told there would be active construction at 9am or I would have chosen a different floor. The foam pillows about cricked my neck until I got the feather pillows, much better. The appearance was nice and the staff was great. And there's at least a 1 hour free wine in the lobby from 5-6. cool addition.
3 out of 5
by A verified traveler

Habitaciones muy pequeñas

Posted Dec 10, 2014
Pros: Amabilidad, diseño, ubicación.
Cons: Tamaño de las habitaciones
Buen hotel, habitaciones muy muy pequeñas para el precio y la calle del hotel peligrosa. Lo demás muy bien
Comment from Hotel Management
Dec 16, 2014 by Patty, Hotel Management
Gracias por tomarse el tiempo para proporcionar información acerca de su reciente estancia ti. Nosotros esperamos que nos cuenta de nuevo si sus planes de viaje le llevará de vuelta a San Diego! Atentamente, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified traveler

Felt like family

Posted Dec 2, 2014
Vanessa at the front counter made me feel like family.
Comment from Hotel Management
Dec 2, 2014 by Patty, Hotel Management
What an awesome comment! Thank you very much and I will be happy to share with Vanessa! We are thrilled that you felt like family, that is music to our ears! Thank you, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Nice hotel in downtown

Posted Dec 1, 2014
Pros: Ambience, location
Cons: Complimentary parking
Location: Awesome evening time to spend in very close by sea port village walkable from the hotel.
The hotel is located just in heart of down town, easily approachable to almost everything. Except for the cozy valet parking $40.00 a day fees which were not included in the hotel charges, and no free hotel parking available at all ( like street parking nearby ) you have to be almost be dependent on paying valet charges. Every thing else seemed okay with the hotel.
Comment from Hotel Management
Dec 11, 2014 by Patty, Hotel Management
Dear Mohan We're happy to hear that the location worked out well for your visit to San Diego. We appreciate being steps away from the Gaslamp and being in the heart of the City. We hope your plans will bring you back to the area for another visit in the future. Sincerely, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

5 star hotel with an exception.

Posted Nov 30, 2014
5 star hotel with an exception. Who pays $40 for overnight parking? I was a bit shocked that was how much it costs to park out vehicle in this hotel. There are $10 parking available if you're willing to walk two or three blocks. Other than that, staff was superb! They accommodated our needs (ie. late checkout, bathtub accessible). And location is key as it's located in the heart of Gaslamp District. It may get a bit loud from bypassing drunks but they provide ear plugs to all guests.
Comment from Hotel Management
Dec 2, 2014 by Patty, Hotel Management
Hello Paul Thank you for the great rating and taking the time to write a review about your recent stay. We do utilize valet parking as we do not have an onsite lot and I am sorry you were not aware in advance of the parking fees. We're thrilled to hear the great comments about the staff and that the location worked out well for you. Sincerely, Patty Fletcher
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 25, 2014
Great hotel, very beautiful. Amazing Staff made us feel very welcome. Rooms are a bit small and the TV is not optimal BUT it's clean and well decorated.
Comment from Hotel Management
Dec 11, 2014 by Patty, Hotel Management
Thankyou for the great comments about the hotel and our staff! We're thrilled to know that you were made to feel welcome and hope you felt right at home during your stay. Hopefully, you will be back for a future visit! Sincerely, Patty Fletcher
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom KY

Nice hotel downtown and very convenient

Posted Nov 21, 2014
construction next door started at 5:30 a m . as you know Expedia seems to get the worst located rooms....it was a little early
Comment from Hotel Management
Nov 25, 2014 by Patty, Hotel Management
Hello Phil We do appreciate your kind comments about the hotel and regret that nearby construction awoke you in the early morning. We realize that is not quite the "wake-up" call that you would be expecting. Thank you for taking the time to provide feedback about your stay! Sincerely, Patty Fletcher
4 out of 5
by A verified travelerfrom Chicago, IL

Comfortable spot in convenient location

Posted Nov 19, 2014
Pros: The complimentary wine happy hour and convenient location were wonderful.
Cons: The bathrooms!
Our experience at Hotel Palomar was great, with one major exception--the bathrooms. The design of the rooms' bathroom doors prevented them from being fully closed. The sliding doors left large gaps on either side, making using the restroom a very public experience for anyone sharing a room. Also, the showers did not have doors/curtains and were glass paneled, preventing any sort of privacy. Luckily this was not an issue for my boyfriend and I, but I can imagine this being an issue for many travelling companions.
Comment from Hotel Management
Dec 2, 2014 by Patty, Hotel Management
Hello Ashley Thank you for the comments about your recent stay. I am sorry the bathroom design was not the most comfortable for you. We are undergoing a renovation at this time and we will have some newly appointed guestrooms available in the springtime that will be configured differently. Hopefully, your travel plans will bring you back to the area and you will visit the hotel and check-out the new rooms. Sincerely, Patty Fletcher
3 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary

4 night stay

Posted Nov 19, 2014
We just returned from a four night stay at the Palomar. First thing I have to say is the hotel staff is phenomenal from reception to the bar and everyone in between this hotel showers you with friendly service. The hotel itself is located in the heart of the gas lamp district and is walking distance to a million restraraunts, bars and shops. The hotel has a really great bar called the saltlik that made fab margueritas. The atmosphere in the bar is really nice open funky concept. The hotel itself is nice, clean and the pool area was never busy and comfortable. As for our room the bathroom was completely remodelled and is really nice the only complaint I had about the washroom was the shower head is a rainfall from overhead and there is no directional water flow - in my travels I have found most rainfall shower heads are accompanied by a directional hand held at minimum. The bedroom area was really small but it was more about the configuration of the room the huge king bed ate up the whole room and the really small closet runs along one side of the bed so it's a one person area that is crowded to get your clothes in and it's pretty cramped. The desk and tv sit at the foot of the bed and the desk is a little worn and tv a bit small BUT I didn't go to San Diego to lie in bed and watch tv so it was no big deal. I would stay again and maybe upgrade to a suite for space.
Comment from Hotel Management
Nov 25, 2014 by Patty, Hotel Management
Thank you for such an informative review and your great comments! We appreciate your kind notes about the hotel. We will have some newly appointed guestrooms in the spring-time and I hope you will come back and check out the new rooms and design. I think you will be very happy with the updates that are taking place. Again, thank you for your time and being our guest! Sincerely, Patty Fletcher