Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Sep 1, 2014
Only stayed one night but was not disappointed. The hot breakfast in the morning was really good! And all hotel staff was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, roomy, and clean.

Posted Aug 11, 2014
We stayed only one night with our kids and I was very surprised on how nice, clean, and comfortable the hotel was. We booked it last minute and was reasonable compared to all other hotels in San Diego that were all booked up that Saturday night. I've stayed at 4 and 5 star resorts and this hotel defiantly has the amenities like a 4 star resort with free breakfast, nice beds, and nice showers all to relax after a stressful day. The only draw back is the location. If this hotel was by the beach or in downtown it would be twice as much maybe even 3 times as much.
3 out of 5
by A verified traveler from denver

okay stay

Posted Jul 31, 2014
Pros: decent price for the san diego location
Cons: Hotel location is next to highway and road noise is very audible. rooms and facilities are old.
Location: san diego
Hotel location is right next to a highway and road noise is very loud. Our room was next to the road and we could hear vehicle noise throughout the night. It was an okay stay. Hot breakfast provided which is nice. Room and facilities are manageable.
1 out of 5
by A verified traveler from CALIFORNIA

TO EXPENSIVE FOR WHAT IT IS.

Posted Jul 30, 2014
Pros: BREAKFAST
Cons: THEY NEED TO FIRE ALL THE STAFF
Location: OK
THEY DID NOT GAVE ME THE I RESERVED. FRONT DESK LADY PROMESED ME TO GIVE ME A BETTER ROOM FOR THE NEXT NIGHT. WHEN I GOT THERE AT MIDNIGHT WITH MY SLEEPY KIDS AND WIFE THEY DID NOT LET ME IN BECAUSE THEY SAID I DID NOT PAY. TERRIBLE!!!!!!!
3 out of 5
by A verified traveler

Horrible service

Posted Jul 21, 2014
Pros: This hotel was overall pretty clean; they also provide free internet as well as tea & coffee.
Cons: The customer service is horrible.
Location: There is literally nothing to do nearby. There are a few fast food restaurants, but that's about it.
It was one of the most displeasing stay of my life. There were no bed frames installed & the bathroom doors were broken. When I called the front desk, the receptionist was clueless about what to do. It was clear that the staff here are seriously undertrained. The hotel is also located next to the freeway, so it's very hard to sleep. Although the price is affordable, try to refrain from staying at this hotel at all cost; find a better hotel with superior customer service.
2 out of 5
by A verified traveler

A bit disappointing hotel

Posted Jul 20, 2014
I booked one king bedroom, but the girl who was at the front desk gave me a queen bedroom key. I had to visit her again to change the room, and she gave me another key ensuring that it must be a king bedroom. When I opened the room with all my stuff, I noticed it was another queen bedroom. I had to visit her again and could got the right room; however, I was so exhausted after running up(3F) and down(1F) and moving my luggage from this room to that room. The worst thing was that the wifi was so weak that I couldn't use the internet at my room at all, and it didn't work well even at the lobby. When I complained it to another lady at the front desk next morning, she only told me that they are working to fix it and there's nothing for her to do and there's McDonald across the street. Oh, one more thing! When I asked to change my money to use washing machine, the girl at the front desk told me that they don't have any coins and I should go to the convenient store which was in 10 minutes away to change my money. I gave up doing the laundry because I was already too tired to go to the store after spending about 40 minutes to get the right room due to the girl's repeated mistakes.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the amount we paid

Posted Jul 18, 2014
The staff was nice but the facilities in the hotel need to be improved.
2 out of 5
by A verified traveler from Albuquerque

Looks nicer in the pictures then if does in person

Posted Jul 17, 2014
We stayed in the hotel for 3nights but will have to get a different hotel next time. The hotel looks nice when you get their they have plenty of water fountains up front that makes it look nice especially because the water is crystal clear. On our way to our rooms we took the elevator. The elevator is something to look out for. that thing will slam the door shut on you surprisingly out of nowhere. You literally have to force the door open to stop it from closing on you. The other sketchy thing about it is at it has a temporary permanently that is 1-2 years old can't remember exactly how old it is, in which it is displayed in the elevator. getting to our rooms once we open the door you can feel the a rush of heat and humidity rush out the room. It was realy hot! The a/c was turned on at advanced for us even though we booked days at advanced. The good thing is we had plans to just drop off our things and go out. The a/c is a bit small I would say for the room. High ist realy that high and you can't tell the difference between high and low. We left the a/c on and came back a few hours later. The hotel looks like the owner ran out of money and and took short cuts to get decent furniture. Things were falling apart like toilet paper holder, shower curtain bar, doors looked used and patched I think nothing is new in the rooms from start. The pool was realy nice and clean and realy warm. IF YOUR A LIGHT SLEEPER DONT GET HOTEL it is located next to the freeway and is VERY NOISY! !
2 out of 5
by A verified traveler

Loud

Posted Jul 7, 2014
The hotel needed cleaning. The air conditioner was too loud to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Covina, CA

Nice hotel very clean.

Posted Jul 7, 2014
Nice small clean hotel, area not to bad. A little noise from fwy but bearable. Would definitly return if in area.