Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by El Cumpa from Delaware Ohio

Walking distance from the border

Posted Feb 5, 2014
Very friendly staff, it has everithing i need ... wish you the best ...
3 out of 5
for Everyone
by A verified traveler

Nice hotel 5 mins from my destination.

Posted Jan 8, 2014
Pros: That it had a gym, computer access and free breakfast, pool and Jacuzzi.
Cons: N/A
Location: location is 5 min away from R.J Donovan Prison 5 min away from state boarder
I was really pleased that they had a gym, computer access, and free breakfast. But on the other hand, I was bummed that I had to wait to make waffles on ONE waffle machine when there were multiple people coming, and they also had to wait. Other than that place was great!
3 out of 5
by Amanda from B.

It was average

Posted Dec 31, 2013
I think the hotel hot tub and pool should have better hours... It closes early and opens late.... Disappointed ... Breakfast provided was stale breads and muffins an over cooked eggs and the usual waffles. Hot water for tea was like warm not enough to brew a cup of tea.
5 out of 5
for Everyone
by mark from las vegas nv

Nice hotel

Posted Sep 6, 2013
Pros: The hotel was very clean
Cons: The air conditioning in the hotel hallways and lobby
Location: The location. Was great around the corner to the border. Great location.
Overall experience was great, except the the Internet wifi connection was awful.
5 out of 5
for Everyone
by A verified traveler

Sentri Close

Posted Aug 14, 2013
Pros: nearness to border
Location: We ate at local places and at the nearby Otay Lakes
A few minutes from the border so it was easy to arrive for our Sentri appointment. Great staff and breakfast was served before 6 AM :)
4 out of 5
for Everyone
by ChrisAnn from Newcastle upon Tyne, Tyne and Wear, UK

Great hotel for everyone.

Posted Aug 11, 2013
Pros: Staff/rooms/location for us.
Cons: Small breakfast area for the amount of people.
Location: Near the border with Mexico, 25 miles from SeaWorld away from the hussle & bussle.
We had booked for one night at first, but the friendlyness of the staff, the quality of the room and the nice pool had us stay a second night.
3 out of 5
by A verified traveler

Not worth saving $20

Posted Jul 30, 2013
Stayed one night here and one night across the street at the holiday in express. This place was $20 a night cheaper but not worth it at all. The Internet wouldn't work in our room which was on an end. The staff was painfully slow and the room was a 2 star at best. Go across the street.
2 out of 5
by Deborah from Hesperia, CA

Only if you are desperate!

Posted Jul 28, 2013
Pros: staff, comfort and size of the room, price
Cons: better cleaning staff
Location: only thing this location is good for is to enter mexico, there is nothing to do near by, nothing to see, very scary place
everything was going fine until the Friday night crowd checked in and the kids used the hallway as a race track. They were running up and down the hallways for a good three hours before someone intervened. As I was checking my room for all my stuff to pack up I found an empty condom wrapper next to the bed. After than i felt extremely uncomfortable and just wanted to leave.
5 out of 5
for Families
by Shauna from Calgary, AB, Canada

Great for family or anyone.

Posted Jul 20, 2013
Pros: Big clean room.
Location: Kind of far from things in Northern San Diego but not too bad if you are staying South.
The room was large with lots of room for a family of 4 with lots of luggage. Place was clean. Free breakfast was good with waffles, scrambled eggs, mini bagels, cereal, etc. Pool was clean and quiet although we didn't get a chance to use it. 25 minute drive to San Diego airport.
2 out of 5
by BW from California

OK - But nothing special

Posted Jul 15, 2013
Pros: Clean room, comfortable bed, relatively new facility.
Cons: Overall condition of the hotel was not clean, too warm in hallways, hall carpets and elevators dirty, small reception area and small breakfast area.
Location: Right at the Otay border crossing. Truck stops next door and along street frontage, although it seemed safe.
Hotel is OK. Room was very clean, wifi good, TV good, staff pleasant. Just a place to stay if you need to be right at the border.