Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Jul 21, 2014
Nice hotel great price... It was a little far from everything... Staff was great and friendly.
2 out of 5
by A verified traveler from Huntington Beach

Bad Service

Posted Jul 20, 2014
Pros: Not much.
Cons: Better front desk service. Cleaner rooms.
The guy at the counter was extremely condescending and rude. The carpet in our room was wet. The phone didn't even work.
Comment from Hotel Management
Jul 26, 2014 by Ashley, Hotel Management
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best “Yes I Can!” service, and we regret to hear we did not live up to that standard during your stay. We further apologize for the poor condition of your room. We are discussing these matters with hotel management to ensure corrective action is taken. We appreciate your time.
3 out of 5
by A verified traveler

Posted Jul 20, 2014
Pros: The bed was very comfortable.
Cons: The hotel staff could be friendlier and more accommodating.
Location: Hotel is about 35 minutes away from Downtown San Diego. There is a nice mall near by with plenty of different restaurants.
Hotel check in staff was not too friendly. I have had better service at Best Western Hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
It was awesome I felt comfortable in the felt like home
3 out of 5
Recommended
for Everyone
by A verified traveler from East Coast

Average, nothing special

Posted Jul 12, 2014
This hotel was just average. Room temp was difficult to manage so we were always either too hot or too cold. Lack of hooks in bathroom, sliding pocket door responsible for this, made it impossible to hang towels or anything else. Staff was friendly and helpful, room was clean. Convenient to highway
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 3, 2014
We would recommend this hotel. Our family enjoyed this hotel for a week. It was nice, clean, and the staff was wonderful.
2 out of 5
by John

Nice but noisy

Posted Jun 18, 2014
Pros: The room, location and breakfast.
Cons: Noise proofing rooms; enforcing a quiet time in evenings and early mornings.
Location: Good location; many things in Northern County to do.
Overall, it is a nice hotel in a good location for North San Diego County activities. Staff was very nice, and the breakfast was good. However, it was very noisy with the large pool and courtyard area, and in the morning it was noisy with people going to breakfast and leaving.
Comment from Hotel Management
Jun 22, 2014 by Ashley, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that this had a negative impact on your stay with us. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
4 out of 5
Recommended
for Families
by Stephen from UK

Very Decent Overall

Posted Jun 12, 2014
Great Laundry Service Breakfast is acceptable Location is quiet
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean

Posted Jun 2, 2014
Very clean. Nice rooms would recommend hotel to friends. Rooms were exactly like the pictures seen on the website. Clean enough to walk around barefooted.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - good location

Posted May 28, 2014
Pros: we liked the location - off the beaten path and quiet.
Cons: the breakfast buffet was less than I would have anticipated from a Raddison - especially one that cost over $10.00.
Location: the location was off the main roads - so it was quiet. The view was very nice from the hotel - We had a nice view of the San Marcos fires .
We were there for a week visiting family in the area.