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Reviews of Residence Inn by Marriott San Diego Downtown/Gaslamp Quarter

3 out of 5
Residence Inn by Marriott San Diego Downtown/Gaslamp Quarter
356 6th Avenue, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

6/10 Okay

Wade, Rosemount

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is great! That is why it is so expensive. The staff is not very flexible (check-out times) and the hotel itself is nice, but not worth the pricetag... unless you have to be in that area.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a ABSOLUTE RIP OFF! $65 a night - get over yourself.
Stayed 1 night in Apr 2024

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

2/10 Terrible

Jonny

Stayed 1 night in Mar 2024

10/10 Excellent

marie

Traveled with partner, Traveled with pets
The young ladies at the front desk were beyond friendly and helpful!! Excellent! We checked in Tuesday 4/2 in afternoon!!
Stayed 2 nights in Apr 2024

4/10 Poor

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasn’t updated, had frayed carpet and wall paper peeling off wall. Nice staff.
Stayed 1 night in Mar 2024

10/10 Excellent

ANAISSA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

virginia, Cicero

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Bed was great. Have stay here multiple times.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities
Great customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Leighann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Very helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

CHIHIRO, Los Angeles

Stayed 1 night in Jan 2024

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful and perfect hotel. First and foremost, all of the staff were super friendly, pleasant, and helpful. I felt very welcome at the hotel. Front desk staff, operator, the staff just outside the hotel (they might have been valet drivers), other staff members were so friendly, kind, pleasant, and eager to help in any way! The hotel room was excellent in that it was spacious with a kitchenette (full refrigerator and freezer, stove, sink with complimentary dish rags and dishwater, microwave), very comfortable bed, a dining table for 2 in the kitchenette area, great shower, …. I was in San Diego for a convention. I always felt safe. The streets were easy to walk down (no hills in the area) and there were tons of restaurants, shops, convenience stores (2 CVS stores), and other tourists walking around. There were occasional homeless people and mentally ill people as well, but I was not phased by that since I’m from a big city and know how to use street smarts to get around. I was sad to go because I had such a terrific time on this trip, but next time there’s a convention in San Diego, I’ll definitely stay at the Residence Inn Marriott Gaslamp District.
Stayed 5 nights in Mar 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and very quiet!
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service from parking to checkout!
Stayed 1 night in Dec 2023

6/10 Okay

Lucy, brea

Traveled with group
The stay was fine. The rooms are a bit rundown and a bit smelly. We were not happy to return from breakfast 6min before check to find out our room keys are deactivated already. Had to go down stairs and request for them to be activated so that we can get our luggage and be on our way out. Very frustrating to be inconvenienced to go back and forth.
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Lucero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service !
Stayed 1 night in Feb 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lorraine

Stayed 1 night in Feb 2024

10/10 Excellent

Vivian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice.
Stayed 1 night in Feb 2024

10/10 Excellent

diana

Enjoyed the place with the family

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sneha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the breakfast Option. Same menu daily and not many breakfast options for vegetarians. Thanks. I hope you improve this, so can come back and enjoy my stay next time more!
Stayed 6 nights in Feb 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

2/10 Terrible

JUAN

Traveled with partner
Disliked: Amenities, property conditions & facilities
bad experience with parking. they did not disclose the fact that they charge $60 for parking and completely omitted the information prior to booking a room. $190 to book a room, but $60 to park? utterly ridiculous and shady. on top of that the tv in the room was broken and was not in plain site from the bedroom area. room design was very poorly done. would rather stay at Pendry or Margaritaville which is right next door
Stayed 1 night in Feb 2024

2/10 Terrible

Shawn, Oceanside

Stayed 2 nights in Dec 2023

10/10 Excellent

james, Bradley Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

George

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

8/10 Good

Vhonex

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Mireya

Stayed 3 nights in Jan 2024

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Very nice hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to petco, bars, entertainment etc
Stayed 1 night in Jan 2024

10/10 Excellent

Christine, Coram

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect for kids. The included breakfast was great for our family. Close to all the main attractions and great nearby food choices.
Stayed 5 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Would definitely stay again. Location is awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Service overall. I had a back up of my shower which then caused me to miss a major meeting, that snowballed into a lost opportunity. Although the staff was made aware and the issue was fixed, there was no attempt in the slightest to apologize or to make this right. Even when I explained what the cost was to me. This is not a good look for the hotel.
Stayed 4 nights in Jan 2024

4/10 Poor

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and extremely clean!
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very friendly and accommodating great location
Stayed 1 night in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Joaquin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2024