My recent stay at this hotel was satisfactory overall, but there are some notable points to consider.
Positives:
- it's close to the airport.
- There are a good number of towels
- Looks safe around.
Negatives:
- The restroom has only the basics. Shampoo, conditioner and soap. There is NO comb, cotton swabs, toothpaste, etc. The toilet paper is very low quality. What it's fine for a motel or a 2 or 3 star hotels, but I didn't expect that in a 4 or 5 star hotel.
- Breakfast is available but need to be paid separately.
- Parking fees are not included and must be paid separately on a daily basis.
- The functionality of key cards and parking lot sensors was inconsistent, causing inconvenience. I got two cards keys but only one was working. The parking lot sensor is under sensing. It takes a while to it open (the card need to be completely touching the sensor for multiple seconds. Giving the impression it's not working).
- it's under remodeling so the main lobby, the pool and multiple common areas are closed.
- Housekeeping services were lacking during my stay. No one cleaned the room while I was there.
- Witnessing an employee smoking in the stairwell left a negative impression. It's not one of the best impressions you want to leave.
summary, while my experience was acceptable, the amenities and service fell short of the standards typically associated with a 4 or 5-star rating. A more accurate classification would be 2 or 3 stars.