Ratings based on 1,104 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
It was a great hotel at a great price and great location! We would stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san Diego mision valey

It was uneventful I did loose my fitbit thete.

Posted May 31, 2015
It was freat, all employees were fabulous especially Midge. The housekeeping staff has a hard time understanding me when I asked for coffee not decal just coffee they couldn't seem to understand that I wanted regular coffee not decaf and they kept bringing decaf
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Location is good, room is nice

Posted May 28, 2015
Pros: Staff is nice.
Cons: Breakfast.
Location: It is hard to find a good restaurant at night.
Location is close to freeway. But it is hard to get there. The staff is nice. Breakfast is just ok compared with the ranking of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Overnighter

Posted May 13, 2015
Pros: Large rooms and convenience along with a great breakfast.
Cons: Parking fees parking area could be improved.
Location: Location is awesome Beach, Golf Shopping, all very close hotel is very centrally located.
They sold out the room originally so they upgraded us to a Suite.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntington Beach, CA

Great front desk

Posted Apr 30, 2015
Pros: Front desk.
Cons: Restaurant and beds
I liked the service staff and the prompt attention to requests. I was disappointed in the quality and service of the restaurant. I know this is personal preference, but the beds are extremely firm and my body was sore in the morning.
Comment from Hotel Management
May 10, 2015 by Dan, Hotel Management
Dear Tracy, Thank you for writing a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am sorry to learn that you did not enjoy the food from our restaurant as well as the service. I am further sorry that you woke up in the mornings with a sore back due to the firmness of the mattresses. We do our best to provide outstanding service and comfort to our guests. I am sorry that we failed in your case. Thank you again for your comments and allowing us the opportunity to improve. Sincerely, Dan Stenz General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N C

Nice Hotel close to many attractions and shopping

Posted Apr 15, 2015
Staff pleasant, friendly, and helpful. Clean and comfortable rooms. Enjoyed my 3 nights stay.
Comment from Hotel Management
Apr 17, 2015 by Dan, Hotel Management
Dear N C, Thank you for writing a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am happy to hear that you enjoyed your stay with us and that our staff was friendly and helpful and your guest room was comfortable. Thank you again for your comments! We look forward to welcoming you back in the near future! Sincerely, Dan Stenz General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose

Easy Access and Close to Shopping/Downtown

Posted Apr 14, 2015
Location: Lots of shopping and restaurants nearby.
This hotel has a convenient location right off the 8/163 freeways. It's a 5 minute drive from downtown which makes it close but not in the middle of busy downtown or in the sometimes confusing Hotel Circle
Comment from Hotel Management
Apr 17, 2015 by Dan, Hotel Management
Dear San Jose, Thank you for writing a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am happy to hear that you enjoyed your stay with us! I agree, our hotel is conveniently located near shopping, restaurants and other local attractions. Thank you again! We look forward to welcoming you back in the near future! Sincerely, Dan Stenz General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Corona, CA

Nice... but noisy

Posted Apr 13, 2015
Pros: Clean and well maintained, with pleasant staff.
Cons: Traffic noise, pool area could be more attractive
Location: In Mission Valley, very close to San Diego attractions without being downtown.
This is an older property, but well-maintained. It is smaller than it appears from the outside, but does have an on site restaurant and bar, as well as a small store for snacks adjacent to the front desk. We found the staff to be friendly knowledgeable and helpful. Our room was clean and well- appointed. Nice features included wifi, flat screen TV, refrigerator, hair dryer and ironing board and iron. The bathroom was clean, but on the small side and, on this visit, lacking in bath towels. There's a pool and spa, but we found the pool area to be rather institutional and not very inviting. The main problem was the traffic noise from the nearby highway, which was ever present in our front-facing room.
Comment from Hotel Management
Apr 24, 2015 by Dan, Hotel Management
Dear Traveler, Thank you for writig a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am happy to hear that, overall, you enjoyed your stay with us. I am glad to know that the staff provided good service to you and that the guest room had everything you needed while being away from home. I am sorry that you experienced noise from the roadside. We are working with our corporate construction and design team and are considering installing triple paned windows to all rooms on the freeway side. Again, I appreciate your comments and feedback! We hope to welcome you back in the very near future! Sincerely, Dan Stenz General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Nice hotel . Didn't like having to pay so much for the parking . I think it should be included. It wasn't in a car structure or anything special .
Comment from Hotel Management
Apr 17, 2015 by Dan, Hotel Management
Dear Traveler, Thank you for writing a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am happy to hear that, overall, you enjoyed your stay with us. With regards to the parking charge, we charge for parking to stay competitive in our market as other hotels in our immediate area charge for parking as well. I am sorry if this was not communicated to you at the time you booked your reservation. Thank you again for your comments! We look forward to welcoming you back in the near future! Sincerely, Dan Stenz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Lication

Posted Apr 6, 2015
Easy access to freeway, shopping, and attractions.
Comment from Hotel Management
Apr 11, 2015 by Dan, Hotel Management
Dear Traveler, Thank you for writing a review regarding your recent stay at the Sheraton Mission Valley Hotel. I am happy to hear that you enjoyed your stay with us. I agree, our hotel is conveniently located near shopping, restaurants and several other local attractions. Thank you again! We look forward to seeing you again during a future visit to San Diego! Sincerely, Dan Stenz General Manager