Ratings based on 1,387 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Detroit MI
Great staffPosted Sep 10, 2014
Staff was spectacular. From Brianna and Brandon at front dest to James in the restaurant and Matt the valet. Couple of problems were addressed promptly and resolved to our complete satisfaction. Great location. Would definitely stay here upon return.
for Couplesby A verified traveler from Lake Havasu City, AZ
Great location, easy to walk to anything.Posted Sep 9, 2014
Pros: location and the rooms were cool
Location: tons of bars, restaurants, shops
Great experience! Will be back! Staff was friendly and rooms cozy. Parking was a little expensive at $30 but no other parking choices really.
by A verified traveler
Rudest night desk attendant.Posted Sep 9, 2014
Cons: Employee should be fired.
Night attendant was incredibly rude. Thirty minute checkin at 11:30 pm is unacceptable. Valet told me they get daily complaints about him but management does nothing. I am writing a complaint letter and would never recommend this hotel. It is also across the street from a nightclub. You will hear thumping base until 2am and drunk voices until 4.
for Everyoneby A verified traveler from SLC
good locationPosted Sep 5, 2014
Pros: The location, the price and the fact it is a historical building with charm.
Cons: Warn people of the noise, frankly if the band was better it would have been easier to bare.
Location: As mentioned walking distance to food, nightlife and transportation.
Walking distance to good restaurants, the wharf, train & bus stations and Petco (ball park.) We got a terrific price due a sale going on...the poor comfort rating is because we were on the second floor above the bar facing the street and it was very noisy until after 1 or 2am.
for Everyoneby A verified traveler from San Antonio, TX
Great hotel in the Gaslamp DistrictPosted Aug 20, 2014
The hotel was undergoing renovations during my stay, but the staff went out of their way to be of service. This is one of the old Grand Hotels of San Diego and is one I would return to again.
for Everyoneby A verified traveler
Great LocationPosted Aug 19, 2014
Pros: The location and new renovation
Cons: The signage during redirecting traffic around the areas being renovated was small and easy to miss. It took some time to figure out where to go.
Location: The Gaslamp Quarter! With lots of history and night life.
The Horton Grand was a wonderful hotel with lots of history. They are going through a renovation right now, so we were able to get a good deal! The rooms, which were already redone, were comfortable and nicely decorated. The Palace Bar was also a nice place to end the evening. Besides the hotel, we were right in the middle of the Gaslamp, and had tons of restaurants and clubs near by. Great Stay!
for Everyoneby A verified traveler from Palm Desert, CA
This is a wonderful hotel in excellent location.Posted Aug 19, 2014
Pros: Personality and location
Cons: Bartender (not owned by hotel) was lousy. No personality and very cold. Good news is that there are plenty of other places close to get a cocktail.
Location: Seaport Village and Gaslamp easy walk. Wonderful restaurants.
We were only there one night but will return. The location in the Gaslamp is excellent. Highly recommend.
for Couplesby A verified traveler
ExcellentPosted Aug 18, 2014
We had an excellent stay. The hotel is very quaint and has a unique style. It felt like we were in New Orleans with the beautiful courtyard and Victorian style.
for Everyoneby A verified traveler from Alpine, CA
Wedding anniversaryPosted Aug 17, 2014
Pros: How close it was to so many nice restaurants and activities.
Location: Restaurants, night clubs and shopping.
We loved sitting on the balcony and watching all of the Friday night action below. We also loved how close the hotel was to so many activities in the area.
for Everyoneby A verified traveler from Orlando, FL
Staff was great.Posted Aug 12, 2014
Cons: valet parking was very expensive. Rooms on street were not immune to the noise.
Location: Wonderful location next to bars and restaurants.
Brianna and Nancy went out of their way to be helpful.
Comment from Hotel Management
Aug 17, 2014 by Hotel Management, Hotel Management
Thank you so much for your wonderful comments on the helpfulness of our staff, particularly Nancy and Brianna. We hope to have the opportunity to host you once again.