Front of property

Reviews of The Pearl Hotel

3 out of 5
The Pearl Hotel
1410 Rosecrans Street, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1005 reviews" "
Rating 8 - Good. 323 out of 1005 reviews" "
Rating 6 - Okay. 124 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Sitting by the pool with a glass of wine while the kids swam, having the restaurant on site and the uniqueness of the hotel made the experience. Would definitely recommend and stay again.
Stayed 1 night in Mar 2024

6/10 Okay

natalie

Traveled with family
The service leaves a little something to be desired. It’s has such a great vibe, but the service doesn’t quite match. Also the shower bottles didn't pump well which was a little aggravating.
Stayed 2 nights in Feb 2024
Response from The Pearl team on Feb 25, 2024
Natalie,Thank you very much for taking the time to give us your feedback. Our goal is to ensure that all of our guests have a wonderful experience and we sincerely apologize for not meeting your expectations on this occasion. Your feedback is extremely valuable to us as it helps us identify areas where we need to improve. We will carefully review all the details of your stay and make the necessary improvements to ensure that we provide a 5-star guest experience for all our guests in the future.Thank you,

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Pearl Team on Feb 7, 2024
Lorraine,We are thrilled to hear that you had a wonderful stay with us. Thank you so much for taking the time to share your experience, and we cannot wait to host you again in the future.Thank you,

6/10 Okay

sheena

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stay was ok overall but the bedding was stained and the internet connection was horrible, which made watching the smart tv difficult. Response from staff was good and they were very accommodating.
Stayed 3 nights in Dec 2023
Response from The Pearl team on Jan 7, 2024
Dear Sheena, Thank you for taking the time to share your feedback. We are sorry that you didn't have a 5-star experience with us. We strive to provide all our guests with an excellent experience. Our team will carefully review the details of your stay so they can be improved. We are pleased to hear that our team was helpful and attentive during your stay. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

10/10 Excellent

Rosalba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent service.
Stayed 1 night in Dec 2023
Response from The Pearl team on Dec 20, 2023
Rosalba, We are thrilled to hear that you enjoyed your stay at The Pearl. Thank you so much for sharing your review. We can't wait to welcome you back soon!Thank you,

10/10 Excellent

Andria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Wifi is a bit crap. Street is a bit noisy. But the hotel and its decor is adorable. The beds are super comfy. Great nearby dining options all within walking distance. Great neighborhood.
Stayed 2 nights in Dec 2023
Response from The Pearl Staff on Dec 20, 2023
Andria, We are delighted to hear that you had a pleasant experience at the hotel and in the neighborhood. Thank you for sharing your review. We look forward to welcoming you back soon!Thank you,

10/10 Excellent

tania

Stayed 2 nights in Nov 2023
Response from The Pearl team on Dec 20, 2023
Tania,We are so happy to hear you enjoyed your stay with us. Thank you so much for posting this review, and we look forward to welcoming you back soon!Thank you,

6/10 Okay

Valerie

Liked: Staff & service
The Pearl Hotel
The two of us stayed one night at The Pearl Hotel for my husband’s race early Sunday morning. The location is close to a Better Buzz and some restaurants but the property is super small. There are only about 8-9 parking spots so if you don’t get to reserve one for $20/night upon check in, then you have to find parking around the neighborhood. The front desk employee was friendly. If you get a room on the bottom floor (there are 2 floors with outside access to each room) you have to walk thru a small area of the restaurant inside the hotel to get to your room. Not only do you have to walk thru the restaurant, but you have to maneuver all your luggage thru all the tables & chairs of the restaurant that are on the very small pool area. The bottom floor rooms are immediately next to crowded & loud pool area. You also have to slap some hanging swings away from you on your way to your room on the bottom floor because the walking area is so small. Do not stay here if you have kids or need to go to sleep early to be somewhere early in the morning. It almost felt like you are staying at a brothel at night from so many ppl on the very small property while being loud despite being right outside the rooms. If you are young and interested in partying then you might enjoy the atmosphere. The room was small but mostly clean. Bed is very low to the ground so it is hard to get out of it if you have any type of aches & pain. My husband and I are in our forties and were not comfortable here.
Stayed 1 night in Nov 2023
Response from The Pearl on Nov 17, 2023
Hello,We are terrible sorry that you had a different experience than expected. We value your feedback because it let us to improve and update our service for our guests. We always try to deliver our tru Casetta Brand to everyone and we can do it by listening each of us.Kind Regards,THE PEARL

10/10 Excellent

Joye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gem of a hotel
Cutest hotel of our 10-day roadtrip! Loved the vibe, it was clean and comfortable, and the area felt relatively safe. Parking is limited (~5 spots out front) so arrive early to take advantage of that. Staff were very friendly and helpful. Wish we would have had more time to enjoy the amenities like the restaurant/bar and pool area. The streetside rooms might be a bit nosier but had no issues in our room towards the back of the building. A lot of thought and style went into this boutique hotel, would definitely stay here again!
Stayed 1 night in Oct 2023
Response from The pearl hotel on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very sorry to hear that you had a different experience with us. We are working hard to upgrade and improve our service to feel our customers with the true Casetta Brand Experience.Kind regards, THE PEARL HOTEL

10/10 Excellent

Nathalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place… it’s a safe, comfortable, small hotel with a boutique hotel vibes with impeccable decor, comfortable bed, clean bedding and super friendly staff , and the win… they have delicious and healthy options for breakfast and dinner !
Stayed 1 night in Oct 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

10/10 Excellent

Lorena

Stayed 1 night in Oct 2023
Response from The Pearl Hotel on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very sorry to hear that you had a different experience with us. We are working hard to upgrade and improve our service to feel our customers with the true Casetta Brand Experience.Kind regards, THE PEARL HOTEL

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This place was so cute! It was also clean and the staff was super nice. I loved the hardwood floors and also the bed was comfortable. I do have to say that if you’re staying here, bring earplugs because it’s on a loud street. I don’t mind it but it’s something to consider if you’re a light sleeper.
Stayed 2 nights in Sep 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

10/10 Excellent

Abigail

Stayed 1 night in Sep 2023
Response from The pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good looking, sneaky charges
Pearl is another remake of the classic 60s motels and it looks great, clever use of space, etc. Welcoming ...hmmm. There's a $20 charge for WiFi ...not optional, which also includes ...coffee. Um, what? You want to park your car? That's another $20. I don't like these 'gotcha' charges on top of a rate that aren't disclosed at the time of reservation. Staff are nice yet when I called to ask about the extra fees was sent to anonymous voicemail and then when I left early the next morning had to go down the street to get a coffee. The guy at the desk was dead asleep.
Stayed 1 night in Sep 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very sorry to hear that you had a different experience with us. We are working hard to upgrade and improve our service to feel our customers with the true Casetta Brand Experience.Kind regards, THE PEARL HOTEL

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great gem! Nice break from your traditional hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and looks like pictures. Wish the restaurant was open more but what I had was delicious
Stayed 1 night in Aug 2023

8/10 Good

Marisa, Long Beach

Liked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Divya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023
Response from The Pearl on Nov 16, 2023
Hello,We really thank you for your feedback and we are very happy to have you with us. We are delighted to have you again in the future. Kind regards, THE PEARL HOTEL

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. They were able to get us into another room because of an issue with the air conditioner ( noisy). Beds are comfortable & vibe of hotel is amazing.
Stayed 1 night in Aug 2023

8/10 Good

Maddie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did not enjoy that our patio/balcony was open to everyone and right on the staircase that everyone uses. Other than that we very much enjoyed our stay!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hannah

Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Drake

Stayed 1 night in Aug 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, but the restaurant availability was spotty. One night, they closed early and Monday morning, no breakfast service was available even though advertised as being open from 7:30 to 10:00. I got there at 8:00. Also, there are only 5 parking spots available for the 10 rooms. On the plus side, there's a pool and it's in a quiet part of town.
Stayed 2 nights in Aug 2023

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came with my gf and it was a nice and intimate place to stay. Staff was friendly. Aesthetically pleasing, but not as nice as the pictures in my opinion. Overall great experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were small but very nice. The staff were friendly and helpful. Everything you need is within walking distance. No real cons, but two things to consider is there's VERY limited parking and I forgot my wall charger and none of the room furniture had a USB plug in. I'm staying there next visit if possible
Stayed 1 night in Jul 2023

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very pretty and peaceful until the power went out and the carbon monoxide alarms started going off in a couple of the rooms, and the overnight staff person was unsure what to do. It went off for like an hour and he did eventually figure it. I feel like guests who were affected should have gotten something for the trouble.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness
I would stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool hotel
Cool hotel. Service is really great. There are a few rooms that are pretty noisy over by the pool filter/service closet, but overall, still an excellent stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a sweet and simple yet thoughtful little hotel! Seems to be one of the only ‘newer’ hotels in the area that appreciate design and ambiance. The chain hotels nearby could never compare. Loved the mid century vibe and how clean the design is. Makes it so peaceful and relaxing.
Stayed 1 night in Jul 2023
Response from The Pearl Team on Jul 22, 2023
Matthew,We are thrilled to hear you enjoyed your stay with us. Thank you so much for taking the time to post this amazing review. We look forward to welcoming you back soon!Thank you,

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Pearl Team on Jul 22, 2023
Shannon , We are thrilled to hear you enjoyed your stay with us. Thank you so much for taking the time to leave this review. We look forward to welcoming you again soon!Thank you,

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
I love the character of the hotel , Location was great & enjoyed the movie night. The only concern is on their website they shall communicate only limited parking spaces vs parking available. If you don’t make it to get a parking spot you will end up having to park across the street .
Stayed 3 nights in Jul 2023
Response from The Pearl Team on Jul 22, 2023
Dear Laura, We are so happy to hear you enjoyed your stay with us and movie night! Thank you so much for taking the time to post this review. We strive to provide all our guests with an excellent experience, your feedback regarding parking helps us improve our services. We look forward to welcoming you again soon!Thank you,

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from The Pearl Team on Jul 22, 2023
Beth, Thank you so much for taking the time to post this review, we are thrilled to receive your positive feedback. We look forward to welcoming you again soon!Thank you,

8/10 Good

Mikel

Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 22, 2023
Mikel, We are so happy to hear you enjoyed your stay with us. Thank you so much for posting this review and we look forward to welcoming you back soon!Thank you,

10/10 Excellent

Rachel

Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 22, 2023
Dear Rachel, Thank you for taking the time to post this review. We are thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Noel, Chicago

Business traveler
Liked: Staff & service, property conditions & facilities
Nice place with a great restaurant. Very clean and thoughtfully done
Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 22, 2023
Dear Noel, We are happy to hear you enjoyed your stay with us and your experience at our Restaurant, Charles and Dinorah.Thank you for your positive feedback and we look forward to welcoming you back soon!

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a converted old apt. building with a pool in the middle. The bar and restaurant are closed on Monday night. I liked the free bikes, they are one speed though and no lights or water bottle cages, but they have baskets. I rode around Mission Bay and went SUPing at Mission Bay Aquatics. I also rode uphill to Cesarina for dinner. I recommend it.
Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 22, 2023
Dear Angie, We are so happy to hear you enjoyed your stay with us. We're also glad to hear you enjoyed the bikes and the activities nearby. Thank you for posting this review and we look forward to welcoming you back soon!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
I am absolutely obsessed with this hotel! So much so I added an extra day just to enjoy the amenities some more! From the moment I checked in the staff has been nothing but accommodating and kind. You have everything you need in house and it’s a great location so everything is just a brief walk or 10-15 minute Lyft ride. Perfect hotel for those traveling alone! Will definitely be back!
Stayed 2 nights in Jun 2023
Response from The Pearl Team on Jul 11, 2023
Veronica,We are thrilled to hear you enjoyed your stay with us. Thank you so much for posting this amazing review. We would be delighted to welcome you back soon!Thank you.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The Pearl is a great hotel and venue - good vibes, chic decor, terrific cocktails.
Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 11, 2023
Gregory,We are so happy to hear you enjoyed your overall experience at The Pearl. Thank you so much for posting this review and we look forward to welcoming you back soon!Thank you.

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a cool older design on the outside, but rooms are modern and have a great aesthetic inside. Hotel personnel were exceptional all around. Only constructive criticism I have is that the bar could’ve opened earlier. Quite a few folks in the pool area waiting for them to open for poolside drinks.
Stayed 1 night in Jun 2023
Response from The Pearl Team on Jul 11, 2023
Jesse,We are thrilled to hear you enjoyed your stay at The Pearl. Thank you for your outstanding feedback on your stay. We look forward to welcoming you back soon!Thank you.

10/10 Excellent

Boris, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from The Pearl team on Jul 9, 2023
Boris,We are so happy to hear you enjoyed your stay at The Pearl. Thank you very much for posting this review and we look forward to welcoming you back soon!Thank you.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great place to stay. Cute and small. Quiet and cozy and feels like home. I'm for sure coming back if I visit SD again.
Stayed 1 night in May 2023
Response from The Pearl team on Jul 9, 2023
James,Thank you so much for posting this review. We are so happy to hear you enjoyed your stay with us. We would be thrilled to host you again in the future!Thank you.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people that work there were all so friendly and helpful! We absolutely loved the food, and cocktails. The aesthetic was fabulous and cozy. Our only complaint was the one waitress we had for our dinner was a tad condescending and we all noticed. Everyone else went out of their way to make us feel at home.
Stayed 3 nights in May 2023
Response from The Pearl team on Jul 9, 2023
Hello Jennifer,Thank you so much for posting this review. We are so happy to hear you enjoyed your stay with us. We appreciate your feedback in regards to your overall experience at Charles and Dinorah, this helps us improve our service. We look forward to welcoming you back soon!Thank you.

8/10 Good

Jody

Stayed 2 nights in May 2023
Response from The Pearl team on Jul 9, 2023
Hello Jody,We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you back soon!Thank you.