Ratings based on 1,117 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic position close to everything

Posted Oct 23, 2014
Pros: felt luxurious but not old fashioned or fussy
close to shops, restaurants and public transport but away from the noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Nice hotel conveniently located.

Posted Oct 20, 2014
This hotel is amazingly beautiful and conveniently located. With a superior staff our stay was unforgettable.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Centrally located to major attractions

Posted Sep 28, 2014
Great hotel overall - classic luxury. Real pity about no safes in room to lock up valuables - strange omission I thought.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

West Coast Vacation

Posted Sep 21, 2014
Pros: Grand, history, the staff was very friendly
Cons: The hotel and staff were great, the parking is the only negative, there should be a choice to self park
Location: Shopping and attractions were very easy to get to, excellent location
The hotel is excellent, we really enjoyed our stay. Shopping and attractions very close, the only concern was the parking, no option to self park.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great location and the hotel staff was outstanding

Posted Sep 17, 2014
Pros: The location and the friendly staff
Location: The location was great. Short walking distance to a mall, the waterfront, so many restaurants, and Petco Field.
We stayed at this hotel for 14 days straight and every day was pleasant. The hotel staff always offered us complimentary bottles of water and they would also ask us how our stay was going and if there was anything else that they could do for us. We received great tips from all of the concierges on the best way to get around town and where to go. The US Grant is where we will stay when we come back to San Diego.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Amazing historic hotel

Posted Sep 13, 2014
Great service, beautiful room, nice valets, and a delicious restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Worked out great due to the hotel manager.

Posted Sep 9, 2014
Pros: The staff were very accommodating.
Location: The hotel was walking distance to interesting places, shopping, and restaurants.
When I arrived, I learned that Expedia had not made the room reservation for which my credit card statement verified that I'd been charged in advance. I had to go online and show the hotel manager that I had been billed by Expedia for the stay despite the failure of Expedia to make the reservation on my behalf. The manager found me a room in the hotel, and after a long drive in heavy, holiday traffic I was greatly relieved.
5 out of 5
Recommended
for Everyone
by A verified traveler

US Grant

Posted Sep 8, 2014
Beautiful Hotel, Excellent Staff. Can't wait to go back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong NSW Australia

Great Staff

Posted Sep 6, 2014
We love San Diego have been there several times but this was the first time we stayed at this hotel and we are so glad we did. It is a great hotel so so central and really nothing to fault, but in amongst the exellence was the most amazing staff. Nothing was ever too much trouble, Simly stunning. If I have to complain it would be the $39 charge per 24 hours for parking. Thoroughly recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB, Canada

Beautiful hotel close to everything

Posted Sep 2, 2014
Pros: The customer service, decor and comfort.
The customer service was top notch. The room was spacious and very comfortable. The location was ideal because you could walk or take public transportation easily to several tourist sites.