Ratings based on 1,338 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lagos
Nice hotel close to every desire for tourismPosted Mar 29, 2015
Pros: Location, security, cleanliness and friendliness of staff.
Cons: Offer free wifi to every guest....It'll cost nothing.
Location: It has a fantastic location. It is central to every good thing
Very courteous staff, secure environment and fringe benefits as complimentary (e.g. I was offered complimentary free wifi even though they come at a cost).
for Business Travelersby A verified traveler
Old World Charm in San DiegoPosted Mar 25, 2015
I have stayed in a number of hotels in San Diego, but the US Grant is somewhat of a sleeping giant. I felt relaxed as soon as I entered. During the day I went back and forth from a nearby Marriott where I was attending a conference. I couldn't wait to get back to the quiet and relaxed atmosphere. The carpets in the hallways were in need of replacement, but the quality and size of the rooms more than made up for it. The food in the restaurant was excellent!
for Everyoneby A verified travelerfrom Montreal
Luxurious hotel in San DiegoPosted Mar 24, 2015
Pros: Very comfortable room. Free internet access. Very nice lobby. Great location.
Cons: More friendly staff at the front desk.
Location: Great restaurants nearby. Close to a big mall. Close to the conference centre, the harbour and the Balboa Park.
I had a conference in San Diego and decided to stay at this hotel because there was a rebate on Expedia. I was pleasantly surprised by this hotel. The lobby was very luxurious and had very comfortable seating. The room was quite large, very comfortable and very luxurious. The bathroom was big and had a large shower. The hotel was very well located with many great restaurants within a walking distance. The hotel it not far from the harbour, from the Balboa Park and from the conference centre. The hotel provided free internet access for Starwood members. The only negative comment I would make is that the staff at the front desk was not very friendly.
for Everyoneby A verified traveler
Posted Mar 23, 2015
Pros: Location staff cleaniness was just great
Location: location perfect for walking everywhere in city
Was wonderful would return again the location staff and cleaniness room size etc was wonderful
for Everyoneby A verified travelerfrom Vancouver British Columbia Canada
Great location, close to restaurants and Gaslamp.Posted Feb 24, 2015
Cons: Double glazed windows to keep out the street noise would have been nice. A fridge that you can keep your own things in.
Location: Location is good. Gaslamp area very close. You can walk to Seaport Village. Easy to take the bus to the Zoo, SeaWorld, Old Town .
Good location, bus stop right outside the door. Easy to get to the Zoo and Sea World on public transportation. You can also take the bus to LaJolla easily . Staff very helpful for getting around town.
by A verified travelerfrom Denver, Co.
We were very disappointed.Posted Feb 23, 2015
Pros: It was nicely decorated and the beds were very comfortable. I am sure I could have slept well had it not been for the noise.
Cons: Sound proofing the rooms and a hostess in the restaurant that seemed to value their guests
Location: Location was great.
We were very disappointed. You could hear everything going on in the hallways (doors slamming, people talking, vacuuming, etc.) With only three tables occupied in the dining room and after a ten minute wait, we finally left the hotel to find an outside restaurant that would appreciate our business. I will not return nor recommend this hotel to anyone.
for Everyoneby A verified travelerfrom Alberta, Canada
Luxurious getaway for just the two of usPosted Feb 19, 2015
My husband and I had a wonderful experience at this hotel. All of the staff were outstanding! The rooms are beautifully decorated and very clean. The hotel restaurant is also excellent, from the food to the service. In fact, on our last day at breakfast my husband accidentally dropped a $100 bill on the seat. The staff immediately called us in our room. You just don't find service like this anymore!!! Wow!
for Couplesby A verified traveler
Posted Feb 4, 2015
The hotel was clean and over all fine. However the you could really tell that the hotel liked to nickel and dime the guests. The ethernet in the rooms wasn't complimentary and you could only connect to the lobby wifi for 3 hours a day. They also didn't have things that every other hotel i've stayed at will give out for free like bandaids, or quart sized plastic bags for bringing liquids though TSA. Howeve the staff was all great, very helpful. One piece of advice pay the extra $10 for a city view room the courtyard view rooms are DARK. Our room never got direct sunlight and it didn't ever get bright in the room even during the day will all the lights on.
for Everyoneby A verified travelerfrom San Diego
Great Hotel in a really good downtown location.Posted Feb 3, 2015
Pros: Love the beds.
Cons: I didn't like the locks on the bathrooms. They were unique but hard to work.
Location: In the middle of downtown San Diego . Everything is close by. Gaslamp area. Horton plaza. Theaters. Great place to stay.
Stayed at the US Grant after seeing John Edwards, Medium in one of their large meeting rooms. It was great. The hotel staff were all there to help. The hotel was great.
for Business Travelersby A verified travelerfrom Philadelphia, PA
Understated ElegancePosted Jan 28, 2015
Pros: Comfortable, efficient, and clean. Only stayed 2 nights for a conference and left.
Cons: Had some noisy neighbors with kids one night running down the long hallways. Happened before bedtime so it wasn't much of an issue. Please FREE wifi!
Location: Gaslight neighborhood nearby
Booked this hotel as result of Expedia recommendation since the hotels rooms reserved at a conference filled up and had to make a choice last minute. Pleasant staff, clean modern room in a somewhat dated old building but with a lot of charm and elegance.