Ratings based on 1,134 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic bldg in Gaslamp area

Posted Nov 25, 2014
Beautiful historic hotel with a courteous staff; very disruptive other guests made our stay less enjoyable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Springs

Charming Gas Lamp District Hotel

Posted Nov 23, 2014
Pros: Old school charm. Nice rooms and world class lobby.
Cons: Hallway carpeting.
Location: Heart of the Gas Lamp District. Assortment of fine dining within walking distance and quality shopping at Horton Plaza.
Easy to find downtown hotel. Professional staff made our stay very comfortable. Nice room with great bathroom and a full length mirror.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to shopping, food and airport

Posted Nov 20, 2014
Beautiful, very elegant hotel. Staff was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

san diego

Posted Nov 17, 2014
Pros: I like old fashioned
Cons: new carpeting in hallways
Location: see a play, baseball, downtown
Was in a perfect location for play, nice old style hotel. Would stay there again.
3 out of 5
by A verified travelerfrom Vegas

Great location!

Posted Nov 13, 2014
Went to San Diego for the weekend and stayed at the US Grant. Upon arrival we were greeted by Paul who gave us a quick tour of the main floor and brought us to the hotel check-in area. Everyone bent over backwards to welcome us....very impressive!!!!! The next day was different. Seems that we arrived on the same day the hotel was hosting some of their big wigs so everyone was putting on quite a performance. The next day everyone was much more relaxed. The service was still good but nothing like it was on our arrival. The hallway carpets on our floor looked awful! I know it's a historic building but they need to address those carpets. The curtains in our room had some stains....I don't think I want to know.....? The sink in our bathroom had some nasty gunk stuff around the faucet. I honestly don't know if I would go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Beautiful Historic Hotel right in the heart of SD!

Posted Nov 4, 2014
Pros: Wonderful staff, beautiful eclectic building, loved the bar..., it was just a wonderful experience.
Cons: I really can't think of anything
Location: Not far from the Gas Lamp District, Old Town and even Sea World.
Staff was knowledgeable, friendly, the hotel itself is beautiful, I never waited more than just a few minutes for my car from the valet, I was treated with kindness, respect and not once did I feel un-welcomed. I was so impressed with the fact that your staff from valets to your wonderful bartender did not hesitate to stop and help me when I needed assistance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Anaheim C.A.

Posted Nov 4, 2014
My family arrived at this hotel at night. It was not easy to find the parking lot. The room condition and room setvice was great. But this hotel does not have the swimming pool. For kids i do not think it is good place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rancho Santa Fe

The go-to classic for downtown San Diego

Posted Oct 30, 2014
Historic and elegant hotel is in great shape for it's age. Rooms were comfortable and everybody working there was great. The restaurant bar downstairs had live music until 11pm on Saturday and we had a great time. We live locally (Rancho Santa Fe) and this was perfect for a night at the Symphony downtown.
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic position close to everything

Posted Oct 23, 2014
Pros: felt luxurious but not old fashioned or fussy
close to shops, restaurants and public transport but away from the noise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salt Lake City, UT

Nice hotel conveniently located.

Posted Oct 20, 2014
This hotel is amazingly beautiful and conveniently located. With a superior staff our stay was unforgettable.