Ratings based on 1,588 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles ca

Very nice Hotel!!

Posted Jul 27, 2015
Very nice and classy hotel .. I would stay here again!... Didnt like being on the floor where they were having an event outside my window but it was fine i guess
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno,CA

Very nice hotel and close to alot of activities.

Posted Jul 25, 2015
Pros: We could eat at the restaurant, have drinks for get coffee without leaving the hotel.
Cons: The parking is very expensive.
Location: Close to everything.
The staff was very helpful and friendly. The hotel itself is located right next to a shopping center, many restaurants, bars and within walking distance to the waterfront.
5 out of 5
Recommended
for Families
by A verified traveler from Mexico

Excelente ubicación e instalaciones muy comodas

Posted Jul 22, 2015
Pros: Las instalaciones están impecables, la atención y servicio del personal es excelente.
Cons: El menú del restaurante esta muy limitado, es mejor comer fuera y el estacionamiento algo caro, 45usd por el overnight.
Location: Seaport village, US Midway Museum, Chlidrens Museunm, bares y restaurantes variados para cenar y muy bien ubicado de Little Italy, Zoo, y otros temas.
Todos los Westin son garantía y no es la excepción. Estuve de vacaciones y esta muy bien ubicado, se puede ir caminando al US Midway, Childrens Museum, Seaport Village. En carro esta cerca del zoológico del parque Balboa, así como de varios malls.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Great hotel location, close to everything

Posted Jul 22, 2015
Pros: Everything!
Cons: Can't think of a thing!
Location: See listing in paragraph.
The hotel's location was perfect! It was in the middle of Gaslamp Quarter which was walking distance to Horton Mall (next to hotel), lots of delicious restaurants and pubs, other stores, theatre, Sea Port Village, Petco Ball Park, close to zoo, museums, Old Town, beaches and other attractions. Staff was professional, courteous, and helpful at all times. Our rooms were clean and spacious, beds had heavenly mattresses that gave us a great night's sleep! We loved our week at this Westin and plan to return for another wonderful vacation in San Diego!
5 out of 5
Recommended
for Everyone
by A verified traveler from Palo Alto, Ca

Birthday getaway

Posted Jul 22, 2015
Spent four nights at the Westin GL for my birthday. Wanted to be in the Gaslamp along with see all the sites local to it. Walked to Little Italy for lunch and also spent a lot of time around the bay. My room was comfortable looking towards the bay.
3 out of 5
Recommended
for Everyone
by A verified traveler from c

Great location

Posted Jul 20, 2015
Room was a bit small parking and WiFi will run your pockets empty not enough hangers nor drawers to place all my clothing for a week's stay. But amazing location close to all major attractions and public transit station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 19, 2015
Great stay, however valet parking is VERY expensive
4 out of 5
Recommended
for Everyone
by A verified traveler from Maple Valley, WA

Nice beautiful and clean hotel

Posted Jul 18, 2015
It's a great hotel for business people not for family vacations. It did not feel relaxing for a vacation spot. We had to park across the street, coz parking at the hotel costs $49 per night and there's no wifi either. It was alittle inconveniencing bcoz there's no microwave in the room so it was hard with a 2year old. BTW, they do not offer shuttle service to and from the airport so we had to get a taxi from the airport.
3 out of 5
by A verified traveler from Vancouver Canada

Noisy toilets and thin walls

Posted Jul 13, 2015
The building premises are really nice and good location and staff were friendly. But I have to say that for a Westin I was really surprised and disappointed with a few items: 1) the walls between the rooms seemed so thin and I could easily hear the people talking in the next room. 2) The toilet had some device in the tank that made a very loud screeching noise each time it refilled after a flush. 3) they wanted to charge me $12.95 USD for Wifi in the room (on top of $400 per night), when hotels & resorts of higher & lower quality worldwide include it these days). I've stayed in Westin Hotels before and been very happy impressed; this hotel was disappointing. I rarely rate hotels on sites but wanted to share this with others so they spend their money on another hotel worth the money. Happy travels everyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 10, 2015
From the moment I checked in to the moment I checked out the service was great. Any question I had was answered immediately. The location was perfect. Professional staff, quick valet and fast room service.