Ratings based on 1,902 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Pros: The location is perfect and the staff is very friendly
Location: It's close to cubs, bars, restaurants all in walking distance
My stay at this hotel was short but a great! Horton Plaza is super close and you will find anything you like do within walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Great wedding night stay

Posted Jan 18, 2015
Me and my new husband stayed there on our wedding night. I checked in earlier and the stuff was very attentive and nice. Our experience was fantastic and will recommend to all my friends.
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello Dalett, Congratulations! Thank you for choosing to spend your wedding night with us. I am delighted to hear your enjoyed our staff as they strive to make each guest's stay special. We hope to see you and your husband again soon! Be well, Alyssa Turowski General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom so-cal

Nice hotel, nice deal

Posted Jan 17, 2015
With an expansive lobby, nice bar and restaurant, I would recommend a stay.
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello e, Thank you for taking time to share your review. I am glad to hear you got to enjoy our newly renovated property and take full advantage of our dining areas. We hope to see you again soon! Be well, Alyssa Turowski General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Beach, CA

nice hotel close to everything

Posted Jan 16, 2015
Pros: The staff!
Cons: My only critique is parking; not very accommodating for overnight or late night parking.
Location: Location is close to a lot of great places in San Diego. Nearby is the Zoo and Balboa Park, and Coronado is not too far away.
My experience at this hotel was great. The room was clean, the bed was comfortable, and the staff was very friendly and helpful. My only critique is parking; not very accommodating for overnight or late night parking.
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello Carlie, It is true, downtown parking is a commodity, but we do offer valet parking for our guests for $44 a night with in and out privileges. I am happy to hear your enjoyed our team and had a great night sleep in our signature Westin Heavenly Bed. We hope to invite you back soon! Be well, Alyssa Turowski General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calif.

Hard to get to with all the one-way streets.

Posted Jan 16, 2015
Pros: Room was very nice. Coffee in room was very good too.
Parking was really the main problem. You can valet park for 40.00 or self parking for 24.00 a night. I think parking was a little expensive. The room was great. Beds were very comfortable.
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello Kim, Thank you for the review and I am happy to hear you enjoyed our amenities we have to offer. You are correct, downtown parking is expensive. Our valet parking is offered at $44.00 a night, but it gives you the convenience of in and out privileges that other garages may not include. I am so glad you enjoyed the Westin Heavenly Beds, they truly provide the best nights rest possible to leave you feeling even better than when you arrived. I hope we see you again next time! Be well, Alyssa Turowski General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
It was wonderful! Hotel staff treated us great and was located central to everything!
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Thank you so much for the great review, I am glad you enjoyed your stay with us at the Westin San Diego. Our staff takes great pride in making each guest interaction a memorable one and love being recognized. The Westin is right in the center of all of downtowns greatest amenities. A few blocks away from Seaport Village, Gaslamp District, Little Italy and the Harbor. We hope you choose to stay with us again in the near future! Be well, Alyssa Turowski General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Perfect hotel at a great price!

Posted Jan 13, 2015
My wife and I had an amazing time at this awesome hotel! Not to mention the great rate!
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello Danny, Thank you for the 5 star review! I am so glad you and your wife had an amazing stay with us and we hope you choose to come back again. Be well, Alyssa Turowski General Manager
2 out of 5
by A verified traveler

Old and tired

Posted Jan 12, 2015
Location: Good location near little Italy
No queen beds at this hotel. Double or king size only. Water for the shower never got hot, was lukewarm at best. Sink didn't drain, had to have repair crew into the room to repair it. Hotel refused compensation because we had booked and paid in full through Expedia instead of to the hotel directly. They said there was nothing they could do about it.
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
I was disappointed to hear about your experience with us. We usually receive great feedback on all our rooms, but water and technical issues are not an experience we wish our guests to have. I hope you think of us and other Starwood properties here in San Diego for your next visit. Be well, Alyssa Turowski General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SD

Great location in downtown area

Posted Jan 12, 2015
Great hotel! Very friendly and professional staff. cozy and very clean room. We checked in late and checked out late also. We were upgraded from traditional king room to de luxe room. Very happy one night stay. Highly recommended!
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello genij, I am pleased to hear you enjoyed your stay with us at the Westin San Diego. Our hotel's premier location is sure to please; conveniently located near the Gaslamp Quarter, Little Italy and all of downtown San Diego. We strive to make each and every guest feel like the Westin San Diego is their home away from home. Thank you so much for recognizing our staff, they truly enjoy making each guest experience something special. We look forward to your return for a longer stay in the future. Be well, Alyssa Turowski General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego

Stayed for a night

Posted Jan 11, 2015
We needed a one night accommodation prior to our honeymoon in cancun. Had an Expedia coupon that I applied to this room. Hotel and location were nice
Comment from Hotel Management
Jan 20, 2015 by aturogm, Hotel Management
Hello dan, Thank you for the 5 star review! I am pleased to hear you enjoyed your stay at the Westin San Diego. Our great location is one of our best assets, as it is in walking distance to many downtown attractions like Seaport Village, Little Italy and the historic Gaslamp Quarter. We hope to see you again soon! Be well, Alyssa Turowski General Manager