Ratings based on 1,913 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jul 31, 2015
Place is old, carpet is yucky, customer service is very bad, laundry room needs serious help (3washer but only 1 works and 4 dryers but only 1 works) TV still the big fat ones and barely works and they charge so much for staying there but overall the quality and the services are so ridiculous.
1 out of 5
by A verified traveler from Bremerton, NY

Extra charges are inappropriate. Avoid this hotel

Posted Jul 31, 2015
Pros: Close to the trolley
Cons: Poor customer service, include breakfast, don't charge people extra after they have already purchased their room.
This hotel charges extra fees on top of their rate; avoid - they don't even include breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Posted Jul 30, 2015
Pros: The grounds are beautiful
Cons: Check in was a very long wait.
Location: Sea world Balboa park Beach
Didn't have microwave or refrigerator so couldn't have a snack that was an inconvenience.
1 out of 5
by A verified traveler

Needs wirk

Posted Jul 28, 2015
Rooms are very old and out dated; circa 1985. Make-up stain on comforter, last guests dirty washcloth hanging on shower curtain rod, room smelled like urine and mildew. On a positive note, the A/C worked great.
2 out of 5
by A verified traveler

Room is very tiny. Not enough living space.

Posted Jul 27, 2015
The room is very tiny. After opening four suitcases, there is virtually no living space left. The facility is at least twenty years old. It doesn't even have a flat screen TV.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not great, but convenient.

Posted Jul 27, 2015
Off highway, loud. However, near mass trolley transit to Downtown.
1 out of 5
by A verified traveler

Posted Jul 27, 2015
Lontano dal centro, sotto una autostrada. Costo del parcheggio 20 euro al giorno e costo della colazione sui 15 euro
1 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

looks good online.....

Posted Jul 27, 2015
Pros: close to transit pool was nice and gardens nice.
Cons: get better beds and linens and teach the maids how to clean a room!
Location: transit nearby
carpets stained, pillows wafer thin, bed uncomfortable, maids would take towels and not replace, loud, poolside restaurants and bars not open during the posted hours, Most comfortable bed in room was the rollaway cot
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Went with my husband and 10 year old. Only Stayed a night. But overall nice place. We all enjoyed it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expensive for what you get!

Posted Jul 26, 2015
The place is accessible for people with disabilities. The rooms could use a touch-up. I ordered breakfast for two, and it came out to $55. The parking is not free.