Ratings based on 595 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
84% of guests recommend
3.4 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Worst customer service ever !

Posted Aug 26, 2014
Overall the representative was very rude over the phone and was reluctant to answer any of my questions. I have stayed at plenty of hotels and never have I been treated with so much disrepect. I would not recommend staying here for any occasion simply for the fact that they clearly do not understand the importance of quality customer service.
3 out of 5
by A verified traveler from Eugene Ore

J

Posted Aug 25, 2014
Pros: Nice bfk and snack room
Cons: Need to be updated
Lighting was terrible, ants in bathroom, no closet, requested a wake up call to catch plane and they didn't do it. The place is quite run down and needs allot of TLC. The bed was comfortable
1 out of 5
by A verified traveler from fontana CA

I had a very terrible experience with travel lodge

Posted Aug 23, 2014
The desk clerk was very unprofessional and did not cater to our requests as promised prior to our arrival. Our reservations and requests were made three months in advance and once I got to the front desk I canceled our reservations. I will not be returning to travel lodge or Expedia anytime in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Good bargain!

Posted Aug 22, 2014
Pros: Good coffee & danish pasteries in the morning; the pool area is a cool place to relax, and the guests are quite pleasant.
Cons: Creating a lanai (shaded place) in the swimming pool area would be great!
Location: Spend the day in town (shop & eat); go to TJ, beaches or downtown San Diego & the Harbor.
It is the perfect place to rest up after visiting Baja California. This has been a favorite place for me to stay on a number of occasions-- close to Tijuana and not far from San Diego. Public transportation is available and very affordable in this area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta, Canada

Great hotel!

Posted Aug 21, 2014
Pros: Hospitality and professionalism. Everyone knew their job and were working accordingly.
Cons: I saw burners in the room. Perhaps there was a reason why this hotel stopped their use. It would be nice for me and my family if the oven worked.
Location: The outlet mall is one exit away toward the border. The fabulous Imperial Beach is about 8/9 miles away, which was great. You can fish and surf here.
The staff were so prompt and professional. Quite impressive. The breakfast from 6-9 AM was a blessing - there were many items to choose from. The pool is open from 10 to 10, which is also great. I took my 4-year-old son to it one night after the sunset and he loved it. I saw them clean it everyday, which was such a relief. The location was really close to Palm Avenue that leads to the Imperial Beach and HW 75 that connects to the lower part of the Coronado Island, another amazing place. San Ysidro is 20 minutes from San Diego, which saved us from the hassles of the big city but still allowed us enjoy all the good things.
2 out of 5
by A verified traveler

Posted Aug 16, 2014
It's ok to stay here if your just going to sleep. Not too much around to do. It's located in bad area but if you just need a place to sleep it will do.
1 out of 5
by A verified traveler

Posted Aug 7, 2014
Pros: None
The room has a musty smell. The carpets are worn out. The surrounding area is dirty with cobwebs.
1 out of 5
by A verified traveler from SAnta maria, ca

Horrible experience.....loud, uncomfortable

Posted Jul 23, 2014
Hotel was loud. Couldn't rest...had booked 2 nights, left after the 1st one....
2 out of 5
by A verified traveler from Bakersfield ca.

You pay for what you get

Posted Jul 22, 2014
I get there and the microwave is really dirty. Still had leftover food from past guest .The coffee pot had no filters or coffee. There's a trailer park behind it sharing the same parking lot so there's traffic of people all night and the breakfast is a joke they have nothing but a mess no one there to replace anything .
2 out of 5
by A verified traveler from m

Horrible

Posted Jul 21, 2014
Very rude front desk staff he was not willing to help anyone out I had an issue with him as well as other people in line he wouldn't give us our rooms. We had to call the police in order to get our room. Front desk staff he needs to be fired.