Ratings based on 1,266 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
The staff was extremely nice, but I was disappointed with the location of our room. They put us in a room that was having construction done on one wall. My wife and I were woken up at 7:00 a.m. to hammers pounding on our wall. Once the construction is done, should be a nice hotel to stay at, though.
1 out of 5
by A verified traveler

Posted Apr 11, 2015
1. They did not serve a free breakfast although it was written on the web. 2. I booked 3 rooms, and one of our rooms was not cleaned. 3. Two of our rooms for female did not have hair dryers. 2. Before 8:00 am, the carpenters started construction of walls with making noise like kicking the door.
3 out of 5
by A verified traveler

Under construction

Posted Apr 11, 2015
I wish we were notified prior to booking that they are under construction!! What a mess with the parking and unloading baggage. There is no breakfast because of the construction, so we were told upon arrival!!
1 out of 5
by A verified travelerfrom calif

no flushable bathroom for 2 days

Posted Apr 10, 2015
no flushable toilet for 2 days staff refused to move us to another room for a comedy that we had no toilet to flush away waste
3 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego, ca

Posted Apr 9, 2015
Pros: The king size bed.
Cons: Parking for customers, construction personnel took up alot of spots.
Location: close to mall and alot of food eating places.
Outside construction going on, but inside, the room was very nice.
2 out of 5
by A verified traveler

Construction next to entrance was hard get past.

Posted Apr 7, 2015
Pros: Nothing
Not told about construction at entrance to room. What else can I say?
1 out of 5
by A verified travelerfrom Baja California

Construction zone. Don't stay at this hotel.

Posted Apr 6, 2015
The hotel sidewalks are under renovation. You have to walk behind fences on dirt trails and sidewalks. Rooms dirty with dirt from the renovation. No security measures taken by the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Pros: convenience
Cons: Parking
Comfortable room close to our children. Easy to get back and forth and affordable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to the seminar I was attending

Posted Mar 27, 2015
Pros: The bed was very comfortable.
Cons: I think if a customer is staying for more than one night the housekeepers could save energy and money by asking if the towels need to be changed.
Location: Close to the seminar I was attending. I could walk.
Very nice hotel. They are upgrading but that did not interrupt my stay. The staff was awesome. My room was awesome and quiet. I enjoyed my stay.
1 out of 5
by A verified travelerfrom vista ca

night mare

Posted Mar 22, 2015
Pros: the staff was very nice
no mention of major construction going on ,no parking ,picture on ad for room and actual room not even close, smelled like smoke ,was terrible,then at 630 am construction started ,noisy,makes for a great Saturday sleep in ,