TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsThe Villa Serena Motel El Cajon is centrally located to most major attractions in Southern California. Whether spending the day at the Pacific Ocean, San Diego, California, San Diego Zoo, San Diego Convention Center, Mission Trails Golf Course, Legoland, Old Town San Diego Historic State Park, Torrey Pines State Park, Balboa Park, or Sea World, this Magnuson Hotels affiliate offers coffee service from 7-10 AM, free High Speed Wireless Internet Access, free parking, and cable TV. Pets are not allowed.
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out of 2 reviews
“SHOULD NOT HAVE ON YOUR WEB SITE”
DIRTY FLOORS, STUFF ON WALLS,NOT VACCUMED,NON SMOKING ROOM HOW EVER BURN MARKS ALL OVER BATHTUB EDGESINCLUDING TOILET,HAD TO BY SLIPPERS TO TAKE SHOWER HOLE AND GRAFITTI ON BATHROOM WALL,HAVE PICS TO PROVE
“scared”
when we arrived the hotel did not look anything like the posted pics on expedia's website. it was in a very run down section of town. the manager and his wife were standing outside trying to drum up business from passersby. the first thing i noticed was there were prostitutes, who were obviously under the influence, openly soliciting johns. my husband explained to the manager that we would not be staying in a place like this and they were gracious enough not to charge us for the 1 night for breaking the reservation. frankly i was appalled!
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