Ratings based on 857 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
Good experience. Would come back and recommend to others. Select parking option and save. They charge $39 for valet.
2 out of 5
by A verified traveler from FL

Major noisy construction site adjacent to W Hotel

Posted Aug 16, 2014
Short staffed at front desk. Line was always 5 or 6 deep to check in, store bags, check out or even speak to a front desk person. Major construction site on one side of hotel with noise starting before 7 am on a Saturday morning. No way to sleep through noise of heavy machinery and banging. Partying and music beat in hallways until early morning hours.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

nice hotel quiet, takes animals

Posted Aug 15, 2014
Pros: it was walking distance to most places
Cons: the rooms could be cleaner, Luckily for me they were not! I dropped a diamond stud on the floor the first day we stayed and found it 4 days later
Location: close to Little Italy, the Gaslamp quarter, a nice walk to Balboa Park, lots of museums,lots of bars. few good restaurants, very little good shops.
although from the lobby one could tell it was busy, there was no room to room noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton AB

Great location

Posted Aug 10, 2014
Location: Really close to the waterfront and Gaslamp district.
We went for a girls trip and this was a fabulous experience! Excellent hotel, staff was friendly and helpful. Had a missing item in our room the first night and they replaced it within a half hour PLUS left a complimentary bottle of wine ready and chilled for us the next night. Great customer service. The rooftop terrace is definitely worth going for.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Cozy hotel short walk to little Italy, Gas lamp

Posted Aug 9, 2014
Nice comfortable rooms, modern, however would use a little re notation. Close to all attractions
5 out of 5
Recommended
for Everyone
by A verified traveler from newport beach,ca

Great location, easy to get in/out of area

Posted Aug 5, 2014
Great location, great food, great home away from home experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Cucamonga

Extraordinary Beautiful

Posted Jul 29, 2014
I loved the pictures of the hotel, which also maches with the way it looks in person . My family was so impressed with every detail from, the Valet parking, staff, just everything in general We love you (W)
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Pretty good spot, near the Pier and more

Posted Jul 28, 2014
Pros: rooftop bar and location near the pier, Gaslamp Quarter, and Westfield Horton Plaza.
Cons: Free wi-fi and at least a free fridge to use.
Location: the location was good. We were able to walk to the Pier and check out the USS Midway. We were able to walk to Westfield Horton Plaza to shop and eat.
The hotel itself was pretty cool. We loved the rooftop bar and the location was good. We were able to walk to the Pier and check out the USS Midway. We were able to walk to Westfield Horton Plaza to shop and eat. Gaslamp Quarter we caught a short cab ride to because of the crazy traffic and parking, but very close by as well. There was a 7/11 just two blocks away. There was a Karl Strauss restaurant on the same block and it had great beer and food. The things that disappointed me was there was construction going on across the street. Also, no free wi-fi, no microwave, and no fridge which was strange.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel close to Unite Academy & airport

Posted Jul 26, 2014
I wish the rooms had a balcony & coffee maker. The morning delivery of a pot of fresh coffee too pricey💰💰However, the overall is excellent. Great stuf, clean, relaxing decor, inviting lobby! I loved it👍
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel.

Posted Jul 22, 2014
I always enjoy staying at the W. Modern, clean, classy and luxurious. Poolside afternoons and cocktails by night, great place to meet new people.