Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom los angeles

rude and impolite ee at front desk

Posted Jul 11, 2011
I reserved one room with 2 queen bed and sun room but I recieved one bed. they said , they called expedia and told them we don't have. When I asked them to give me something in writting , they refused. They were very rude and unprofessional.
1 out of 5
by A verified traveler

worst service ever

Posted Jul 6, 2011 on Hotels.com
4 out of 5
Recommended
by A verified travelerfrom Kbh.

This traveler left a rating score only Posted Jul 4, 2011 on Hotels.com
4 out of 5
Recommended
by A verified travelerfrom LA, CA

WSR--charming and fun

Posted Jun 2, 2011 on Hotels.com
Our family thoroughly enjoyed our stay. We stayed in a renovated room which was very cozy and comfortable. The pools were refreshing, the grounds were lovely and the lack of TV was welcome. The only negative was speaking to the reservations manager before our visit. She was unnecessarily uptight about giving us information regarding our reservation. Other reservation staff were more hospitable.
5 out of 5
Recommended
by A verified traveler

Low Key Family Fun

Posted Jun 1, 2011 on Hotels.com
Warner Springs Ranch is not fancy but it's the perfect comfy place for family fun. The staff is kind and accommodating. The roaring open campfires and activities felt like an East Coast family resort. When it rained we took off to the neighboring town of Julian and took a tour in a real gold mine and went panning- some places will even let you keep what you pan. Juilan is rightly famous for their pie! Go and have some fun.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 25, 2011 on Hotels.com
2 out of 5
Recommended
for Families
by A verified travelerfrom Los Angeles, CA

Want to see some improvements

Posted May 5, 2011
I love the hot springs, but the hotel need a major renovation including dining options.
2 out of 5
by A verified travelerfrom British Columbia

Overrated - think this peaked in the early 60's...

Posted Apr 26, 2011 on Hotels.com
We stayed at this hotel as it looked on their website like it would be fun. When we got to the hotel we realized that we could certainly have gotten better quality for price elsewhere. In addition to what we paid for the room they charged us an additional $10 fee for "recreation". When we asked what it ment they said something to the effect of for towles at the hotspring pools. Strange towels would not be covered. A bit silly really. The hotspring pools were nice - and very warm - the hot was 104 degrees which was quite nice. The rooms were old and quite run down - the carpets did not seem very clean and the bathroom was dark and didn't feel very clean. The room had a fireplace but they charge $7 for a very tiny bundle of wood. The overall feel of the grounds were that it had seen better days. The upkeep has certainly not seemed a priority. I did not find the front desk staff particularly friendly or helpful (the towel gentleman at the pool was much more freindly). And then the food...we were told there was a resturanty on site (possibly even two) but we were there on easter and it only offered a very expensive specialty meal. Same with for breakfast - one very expensive option. We had to drive significant distance to get any food. So - overall, cons - not good value for money, quite run down, not especially clean, not great service, very few food options. Pros - the hotspring pool was nice. Also it is near the Anza Borrega desert State Park which was very nice. But that being said probably better just to stay closer to the park in Borrega Springs.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2011 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

Worth staying

Posted Apr 13, 2011
The hotel is a bit old but the ammenities and location are great.