Ratings based on 938 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

A lovely hotel in the gaslamp district

Posted Jan 18, 2015
This is a beautiful hotel, but there are a few things to know about. One side has the streetcar tracks and even on the 14th floor the noise from the signals was disturbing. We asked to have the room changed and were accommodated. We bid on this hotel and didn't know about a $16.00 additional facility fee (we were there overnight only and did not have time to even use the facilities) and $36.00 parking. The costs added up. Everything else was lovely about the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant and well located

Posted Jan 2, 2015
We were met in the lobby by a harp player and a beautifully decorated lobby with christmas tree and an afternoon tea underway. The hotel was clean, beautiful and a much larger than expected fitness room. Great value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
Pros: Everything form the time we check in and the time we check out.
Location: Close to Westfield Shopping Mall
Very Elegant, very nice view of downtown, beds are comfortable and they even give us a complemantary sparkling lemon drink and chocolate. Bottle water in the room is complimentary.
5 out of 5
Recommended
for Everyone
by A verified traveler

MUY AGRADABLE EL HOTEL MUY BONITO , LO RECOMIENDO

Posted Dec 30, 2014
Pros: LAS INTALACIONES
Cons: LA RAPIDEZ EN EL RESTAURANTE
PUES FUE TRANQUILA , HIBAMOS DE PASEO Y LA COMODIDAD DEL HOTEL MUY BUEN, LAS INTALACIONE, LA UBICACION, EL PERSONAL , EL RESTAURANT. TODO MUY BUENO. LOS CUARTOS SON MUY AMPLIOS Y AGRADABLES
3 out of 5
by A verified traveler

Nothing happening

Posted Dec 29, 2014
Rooms were beautiful. Bar was claustrophobic and terrible and barely open for business. Hotel staff was amazing but there is absolutely nothing to do is eat in the whole place. Completely boring. Have to leave hotel to do ANYTHING!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Irvine, CA

Conveniently located!

Posted Dec 29, 2014
Lovely hotel conveniently located to all San Diego attractions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom D.C.

fabulous downtown location

Posted Dec 29, 2014
Pros: great location, classy, warm, and comfortable - terrific concierge. Did not participate, but they have a formal tea service in the lobby area
Cons: managed efficiently, but a little short of staff for room service (forgot our coffee, which was cold when it arrived 15 mins later), turndown service
Location: easy walking distance to sights, restaurants and bars, water front, trolley and Amtrak station. 12 minute cab ride to SAN airport in traffic
Large, comfortable, nicely decorated rooms in excellent condition. Entire hotel is very well kept.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Very Classic older style .. with a lot of history...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel would use again

Posted Dec 16, 2014
Everything was good. Only thing being down town its not sound proof and could hear sirens and horns from outside. Little tuff for sleeping in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 16, 2014
Cons: The bathroom could be upgraded....two sinks, perhaps.
I loved being on the 16th floor with a view of the city. I really enjoy seeing cities from above. Was a great stay-cation!!!