Ratings based on 1,015 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Classy Destination in Downtown San Diego

Posted Jun 22, 2015
Pros: Entering through the elegant, low-traffic lobby made it seem like our own place. Did I mention the staff? Excellent!
Cons: The small bar was very nice. But I wondered if it could be expanded. Make it more of a destination and a larger showcase for the musicians.
Location: Amtrak, Metro Trolley, Horton Plaza, Gaslamp Quarter, USS Midway. Forget bay views, you don't need it. You'll see the bay plenty on your visit.
Approaching from the street, the hotel is recognizable as a 1970’s era luxury design. But upon entering, I was taken by surprise. The lobby design and décor is obviously inspired by Versailles and it has been lovingly maintained. Look around the hotel. At the lobby level is a small bar (jazz singer Jonathan Karrant on Saturday nights – wow, I thought I was in New York!), beautiful dining room and an outdoor pool on the 3rd floor with views into the city. They set the lobby up for afternoon tea on the weekends. We had a day planned and had to miss it. I’m not into tea, but I kept looking back over my shoulder wishing we could stay. My suggestion, bring some nice clothes and stay in for the tea. They draw a classy bunch. Our room was wonderful. Décor is older hotel luxury style. But when that style is so well maintained it’s just great. With all the hip and hard edge designs in vogue now, I had forgotten how nice the older luxury style can be. And the Westgate is in its prime. It’s a short 10 minute walk from the Amtrak station. Stretch your legs and roll on over. I can’t wait to go back!!
2 out of 5
by A verified traveler from Ok

Not pleasant!!!!

Posted Jun 14, 2015
Pros: not much. Pillows too hard. Staff was uppity. No continental breakfast. Gave us a note because they just had to clean our room. I cleaned it better .
Cons: Everything. Valet parking $158. for 4 days plus tips. Outrageous. Not too many people there at the hotel. Why?
Location: San Diego is nice, just need to stay somewhere else, like Holiday Express.
Everything and everyone. Had to tip everyone even if you wanted some ice. $158 for valet parking for 4 days. Ridiculous plus tips to park the car 20 feet. Whoooo!!! Left us a note because we left a do not disturb sign on the door saying they had to clean our room. I cleaned it better than them. Pillows hard and flat, Mattress hard, no continental breakfast. Total experience Lousy!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, il

Posted May 21, 2015
Beautiful hotel, located right in gaslamp district!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, nice room

Posted May 18, 2015
Pros: Room, location
Cons: Change carpets
Some how the Hotel is starting to look old, it is kind of used. But the location is very nice, staff is very kind.
3 out of 5
by A verified traveler from Brooklyn, NY

Posted May 5, 2015
I dont say it is bad, but, I expected much better Hotel for the price I paid.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Ver good downtown hotel

Posted May 3, 2015
Very classy, good amenities and comfortable. I wish I am staying for longer than one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Hidden gem

Posted May 1, 2015
I stayed at the hotel for a conference I was attending at the Grant hotel. It was an amazing experience. I've stayed at other hotels in the gaslamp but this was my first time staying at the Gaslamp and I was thorougly impressed. I was treated like a king and I felt so comfortable in the room. I will definitely stay at the hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Second time staying here. Both times were great and I would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
We stay at this hotel quite often. Very nice european decor. Very good food. Hate the $15.00 "surcharge" and the unreasonable high parking rate.
3 out of 5
by A verified traveler

Posted Apr 16, 2015
Hotel was not a value. The rooms were run down and dusty. For the price per night I expected more.