Ratings based on 723 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

One bad encounter

Posted Jul 23, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

I will definitely stay here again!

Posted Jul 21, 2014
Great San Diego City Hotel, amazing staff, rooms were beautiful, comfortable and roomy, room service and cuisine was incredible. beautiful well kept rooftop pool with an outstanding view. When I return t his is where I am coming back too. Top notch everything!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fredericton, NB

Excellent location for visiting downtown

Posted Jul 16, 2014
We enjoyed being able to walk to points of interest, such as the boardwalk, and also found the bus to the Zoo and airport were only a block away. Room and staff were very good, but I was not a fan of the turndown service (an extra visit by housekeeping in the evening). Putting up the privacy sign fixed that. I would consider staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 15, 2014
Stayed at the hotel for the weekend. Stayed in the suit and didnt regret it. Slept with the sliding doors open in the living room and bed room, looking like half the hotel was open to the san diego sky line! The room service has to be one of the best the SD, and the cost is very fair compared to most hotels. Recommend the seafood soup for an APP and any entree. Goodluck BTW Valet is extremely easy, Elevator to LL and your at your car:)
5 out of 5
Recommended
for Everyone
by A verified traveler from Happy Valley Oregon

Stunning chic place to stay!!

Posted Jul 14, 2014
First time in SD wanted to stay one night in the gaslamp quarter. Decided to try the westgate. So glad we did. Not only was it centrally located it was stunning. All the chandeliers and decor were amazing. The facilities and views were super clean. We arrived very early from out of town. We were going to just leave our luffa and explore SD. But at arrival of 930 am there was a room available. I must say that was a great start to out 4 day SD trip! The room was perfect. Had views of the fountains with a open balcony. We definetly would stay here again. Thank you westgate! The only reason the room comfort didn't get a 5 is because the mattress wasn't as comfortable as my OWN but it still wouldn't make me not stay here ;)
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 14, 2014
Pros: The history and charm of the hotel is amazing. The location is great for walking to restaurants and bars.
Cons: The rooms could be updated a little, without losing the historic charm.
Location: Walking distance to restaurants/bars/harbor/Horton plaza. Easy access to Coronado, Zoo, Sea World, beaches, but need transportation.
The Westgate is a great location! The hotel has a lot of historic charm and the staff is wonderful. You can walk through the Gaslamp quarters, as well as walk down to the boardwalk. The hotel is close to the freeway for quick access to the beaches, San Diego Zoo, Sea World, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County CA

Super Charming

Posted Jul 14, 2014
Pros: charm
Location: walk to Little Italy and Gaslamp
Adorable architecture great location walk everywhere. Super sweet staff.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Baldock, UK

Great location - Gas lamp district

Posted Jul 13, 2014
Pros: Opulent feel
Location: Gas Lamp area for bars, caf├ęs and restaurants.
When inside the hotel there is a stately home feel with traditional French influences. I generally prefer modern and contemporary hotels, but this made a pleasant change: a bit of opulence is no bad thing. Turns out that it is the hotel that the BA crews use too, so I guess that is an good endorsement. I didn't eat in the hotel as it is so close to the buzzing Gas Lamp area, where cafe/restaurants are aplenty. I would recommend the hotel and would stay there again.
3 out of 5
by A verified traveler from London, England

Well-positioned central hotel

Posted Jul 11, 2014
Pros: Its position in the centre of town.
Cons: The provision of local information leaflets for tourists. Does the hotel think a rack of them would make the lobby untidy? Free wi-fi.
Location: It is very close to the Gaslamp Quarter and close to many bus/tram routes. It's within walking distance of the ocean and Balboa Park is not far away.
Positives: Very comfortable room on the 10th floor with a view of the city and the Coronado bridge. A separate dressing room and wardrobe area were nice touches. Negatives: The concierge is not allowed to have a rack of tourist information in the lobby for guests to choose from. That is kept in a back room and she goes and chooses what she thinks you'll like, which is very odd. She told us the city tourist office had shut down but we found a good one in the Sante Fe Amtrack train station. The hotel doesn't have the usual free city maps and provides A4 version, printed on both sides, at different scales, complete with handwritten scribbles and arrows. It was useless and was thrown away almost immediately. Apparently the hotel doesn't like the advertising on the free city maps. We were charged $15 a night for wi-fi, newspapers, bottled water etc. We didn't need the water/newspapers and wi-fi in most hotels is free now, so the charge is a bit cheeky. A woman on reception didn't know if we could hail cabs in the street (in some places you have to go to a cab rank) because she'd only ever had cabs called for her. The hotel has a tiny bar off a very grand, vast lobby. The first time we tried using the bar they had a combo playing while a woman tap danced which wasn't conducive to a relaxing drink. We never went there again and used a pleasant bar in hotel close by for the rest of our visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, California

Beautiful hotel, great staff

Posted Jul 9, 2014
We had a wonderful stay in this elegant and comfortable hotel. All the staff were very helpful, in particular, the chief concierge was extremely helpful and made our stay warm and welcoming. The restaurant staff was friendly and attentive. The location is perfect, we walked, biked and took the trolley everywhere. we definitely will be back...hopefully for a Giants win next time!