Ratings based on 2,630 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Very nice hotel, friendly people. I would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to cruise ships

Posted Mar 2, 2015
Pros: Location and cleanliness
sales staff were over bearing and wouldn't take no to attending a presentation... became annoying
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego bayside

Location Location Location

Posted Mar 1, 2015
In little Italy! Right on the Bay. I loved it! Friendly staff. Beautiful view of the Waterfront if you are into that type of thing. I am into nice views and balconies near the water. This is the location for me!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lakeland fl

Nice place and location

Posted Feb 28, 2015
We had a great evening and the bed was great. Loved the location and our view was awesome
2 out of 5
by A verified traveler

Hotel room had a bad smell

Posted Feb 28, 2015
Stayed there multiple time. This stay was not a pleasant as past experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Barbara

Great location, great stay

Posted Feb 28, 2015
Pros: Location, location, location
Cons: Nothing
Location: Lots of walking to enjoy with great restaurants
The best trip this year for our family, with lots to do and see in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Cons: The room had a musty smell.
My flight was canceled and they allowed for ealry check in with no issues.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Parking

Posted Feb 28, 2015
$26.00 per night to park a car. In my opinion, this was way too expensive.
4 out of 5
Recommended
for Families
by A verified travelerfrom Boston

Great family vacation

Posted Feb 28, 2015
Pros: View, lobby.
Cons: Pool. Workout room stank of rubber flooring.
Location: Loved the new TOTALLY AWESOME park next door, the ship museum across the street. Trolley is half a block - two stops to gaslamp, wonderful location!
Loved our view, loved the glass elevator (kids would wait for it of the three!)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom bayern

Im Umbruch

Posted Feb 26, 2015
Location: Die lage ist ganz gut, nicht weit vom Flughafen, alles (Little italy, gaslamp-quarter, seaport village, Bahnhof) kann man fußläufig erreichen.
Das Hotel ist ein ganzer Komplex und verteilt sich auf drei einzelne Häuser. Im Moment gibt es kein Restaurant und die "Bar " ist winzig. Es gibt morgends einen Starbucks-Verkauf, der jedoch für die Hotelgröße unzureichend ist. Die Eingangshalle ist ungemütlich, die Gänge im Hotel ebenfalls, viel zu niedrige Decken, dunkel. Die Zimmer nach hinten raus sind ebenfalls sehr dunkel. Nach vorne und weiter oben dagegen schön und hell. Unflexible Mitarbeiter am Empfang. Offensichtlich erfolgt irgendein Wechsel, vielleicht Eigentümer.