Ratings based on 1,134 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 23, 2014
Somewhat helpful staff, loved the location was close to harbour, trolley and ferry crossing. Really wished the pool was warmer was too cold for us enjoy-and we are Canadian!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and rooms were great!

Posted Apr 22, 2014
Pros: The room was very modern and fresh
Cons: Construction was an eye sore
Location: Great location, restaruants close by
Great location and rooms were great! Only downfall was the construction. The rates were very reasonable and the bed was comfortable.
4 out of 5
Recommended
for Everyone
by julie

Nice hotel

Posted Apr 22, 2014
Hated all the construction around and in hotel. They should paint and fix hotel at night.
4 out of 5
Recommended
for Everyone
by Carol from Winnipeg Canada

4 day get away

Posted Apr 22, 2014
Pros: Location
Cons: Room service
Location: Walking distance to many local attractions including Seaport village and across the street from Old town trolly. Short drive to zoo, and Balboa park.
Location, location, location! Friendly staff, shuttle to attractions and airport, nice rooms with great views. Only thing I had problems with was room service - food was disappointing This was my 3rd trip in as many years to San Diego, first to this hotel, would use again on futur visits.
2 out of 5
by David from Texas

my stay on SD

Posted Apr 21, 2014
Pros: Not a whole lot
Cons: Friendlier staff,breakfast,faster wifi
Location: near the airport and beach
Cost 24 bucks a day to park. Lobby acts like they are doing you a favor by checking you in. Very loud area,hard to drown out all the noise.Unless you just have to be in that area,find something a little farther out.
5 out of 5
Recommended
for Everyone
by Marilyn from BC, Canada

Good Hotel, right next to cruise ships

Posted Apr 21, 2014
Pros: That it was right across from the cruise ships
Cons: nothing all was good
Location: just stayed to get on cruise ship next day
Had a great time, didn't have a whole lot of time there but all was good when we were, staff very friendly and helpful. Restaurant was good service and friendly and food yummy. Would go back to it. Thanks.
5 out of 5
Recommended
for Everyone
by George from Sacramento

very nice location.

Posted Apr 21, 2014
Location: Spend half of day on the Midway aircraft and walk in downtown area,nice restaurants .
First time at that Hotel ,but next time we will return and will tell my friends.
2 out of 5
by George from Houston

Almost a nightmare

Posted Apr 20, 2014
Pros: The room and view were nice.
Cons: Competent check-in and check-out. Not housing guests in the midst of a poorly cleaned resoration.
I arrived from the airport and it took the staff to find out that I had registered and paid via Expedia. The manager on call had to be mobilized. Minor apology and no offer to make it up to me. Fitness center was not open first two of my four day stay. The hallway of the first floor of the South Tower was a construction zone - dusty and uncarpeted the first day. No apology. The elevator in the South building was on the blink half of my visit Finally on check-out, the staff had planned on charging my credit card even though I had already paid through Expedia. This was the worst hotel experience I have had in years.
5 out of 5
Recommended
for Everyone
by Clifton from Willemstad, CuraƧao

Fabulous

Posted Apr 20, 2014
Great hotel at a great location could'nt be better.
4 out of 5
Recommended
for Everyone
by Sheila

Great location

Posted Apr 17, 2014
Location: Great seafood place-Anthony's; also great steak house nearby
I liked the location, close to meeting location, close to water. Great view.