Ratings based on 2,400 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom vancouver bc

Very close to seaport village walkable; by airport

Posted Dec 17, 2014
The rooms seem old and stiffly Furnished , No fan in bathroom , no fridge in room . The front foyer at desk had no feeling of comfort -very starchy feel to the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

どこに行くにも便利

Posted Dec 17, 2014
bayside で眺めもよく。最高 また泊まりたい。 ただ、浴槽はなくシャワーのみの部屋なので、湯につかりたい人には?
4 out of 5
Recommended
for Everyone
by A verified traveler

Great bay hotel, nice location

Posted Dec 16, 2014
Pros: Confortable hotel
Cons: An on site restaurant would be nice
No on site restaurant which is unusual for this type of hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Billings Montana

Will do it again!!

Posted Dec 16, 2014
Pros: The location
Cons: Don't think there is much more you can do.
Location: The harbor sights, museums, sight seeing, zoo, sea world, football game, boat Christmas light show, loved it all.
We would like to commend and compliment "all" the workers at the hotel, especially the maids, bus drivers, desk staff. However, everyone that we came in contact with seemed to be very courteous, kind and respectful. We will come back and stay again. Thank you for a wonderful winter holiday. God Bless and Merry Christmas to all of you. Dave and Bonnie Halcomb
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Augsburg, Bayern

Ideal für Kreuzfahrer

Posted Dec 16, 2014
Pros: kostenloser Flughafenshuttle, ideal für Kreuzfahrten ab San Diego
Location: direkt gegenüber dem Kreuzfahrtterminal in der Nähe des Flughafens
Wir haben dieses Jahr eine Kreuzfahrt ab San Diego gebucht. Die Lage des Hotels ist hierfür 1000% optimal, da es genau gegenüber vom Terminal liegt. Nur schnell mit dem Koffer über die Straße und schon kann es los gehen. Zentraler geht es nicht! Allerdings sollte man darauf achten, ein Zimmer im Tower II zu bekommen. Wir hatten zunächst ein Zimmer im Tower I, 3. Stock, und waren direkt auf Höhe mit dem Flachdach - sehr dunkel und keine schöne Aussicht. Positiv ist auch der kostenlose Flughafenshuttle des Hotels. Leider ist kein Frühstück inklusive. Im Gebäude des Hotels gibt es aber ein privates Bistro, in dem man gut frühstücken kann. Probleme mit dem ursprünglichen Zimmer wurden seitens der Rezeption schnell und zufriedenstellend gelöst.
1 out of 5
by A verified travelerfrom Los Angeles

Check your bank account after staying here!

Posted Dec 16, 2014
We booked through Expedia and thought all was fine, then we found out that they charged our credit card for the room again, plus some mystery fees and other charges. We are trying to get it resolved. Be careful! Their staff was very incompetent during check in and check out too, so we weren't too surprised to see the extra charges, but when we asked for a receipt it did NOT show the extra room charge, so maybe they decided to do that later. The front desk was very unorganized, there was a young woman who seemed like a trainee and a man who was simply out of it, plus their supervisor who looked like he would rather be anywhere but there. One of the older ladies behind the desk actually did say that she would rather be home... Cleanliness is ok, everything else is fine, but I still can't recommend it because of the above mentioned issues. I hope we get our money back at some point.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego

nice hotel in the future stay againg

Posted Dec 16, 2014
Pros: great hotel
Cons: staying there was great but parking i had pay 24.00 hotel should not charge for parking
Location: location is great every thing is near hotel
had a great time and satisfy will stay there againg
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach and the hot spots in San Diego.

Posted Dec 15, 2014
Easy check-in, nice hotel staff, especially the security guy!
5 out of 5
Recommended
for Everyone
by A verified traveler

location,location,location

Posted Dec 15, 2014
Location: we took the 2 hr boat tour and also the trolley tours just to see the city BEFORE we decided what to do IT WAS WELL WORTH IT.
Awesome experience. 1st time to San Diego and the hotel was great. The view of the Bay and the location was great. We went all over the city and it was very easy to get around. Our room was excellent and if you have a chance to get a Kingsize bed take it. We slept with our balcony doors open on the 10th floor and it was amazing, even when it was raining. RECOMMEND
4 out of 5
Recommended
for Everyone
by A verified travelerfrom townsville AUS

Good location

Posted Dec 14, 2014
Good location right next to Santa fe station and about 5 minutes drive from the airport, easy access to downtown and Gaslamp quarter by foot or on the trolley. Good view of the Bay Area. Excellent facilities, coffee shop, pool and well equiped gym.