Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.9 Room cleanliness
3.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

San Francisco visit

Posted Aug 12, 2014
Stayed 1 night. Looks a bit rough on the outside and located in Tenderloin district, but actually very clean and a good find. Plenty of good bars on Polk. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel on a budget

Posted Aug 3, 2014
Friendly staff, helpful, area is central and pretty safe (on the outskirts of the tenderloin - don't be nervous). Basic accommodation but very clean and free parking!
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Good choice for a unexpensive stay in SF downtown

Posted Jul 29, 2014
I like the place, it is very close to downtown San Francisco. Walking distance to Japan town, China town and shopping areas.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Economy Hotel

Posted Jul 28, 2014
Pros: See above
Cons: See above
Location: Wanted to be close to Great American Music Hall, and it was. AMC, 2 sandwich shops, & several small grocery stores were nearby.
Not fancy. Clean. Great shower. Light bkfst was very nice. No lobby. No capability to store luggage before or after check in and check out.
3 out of 5
Recommended
for Everyone
by LMC from NC

Reasonably priced motel in good location

Posted Jun 9, 2014
While this walk-up style hotel is aging, it's clean, safe, and reasonably priced. Recommended if you just want a decent inexpensive place to stay that's close to everything. Note it's not very sound proofed so you're liable to be woken up in the night by trucks and ranting street people if you're a light sleeper.
2 out of 5
by A verified traveler from Los Angeles, CA

Good hotel, bad location, horrible staff

Posted Jun 8, 2014
When I arrived to the hotel, the staff claimed that I have not reserved the room. I showed him the Expedia confirmation but he refused to let me in!! He said that Expedia has not sent him my info and hence I cannot stay there. I called Expedia but unfortunately, after waiting more than 15min no one replied back, due to "unforeseen # of calls"!! Suddenly, the staff said that I can stay in the hotel and he will resolve the issue with Expedia. I guess he found the mistake from his side... The room was good and clean. Here are the down sides though: 1) No fridge 2) Only 2 cup of coffees which were not refilled the next day. The breakfast was horrible. There was no place to sit. The guy stared at us all the time that we wanted to pick the food. The breakfast time was even worse: 8:30am - 9:30am. One day we came at 9am and almost everything was gone!! No refilling!! We wanted to check out at 7:15am but the front desk was closed! We knocked on the door for 5 minutes till the staff came wearing shorts. He opened a small window and asked for the keys and the credit card. He did not even open the front desk door. It was quite offensive. If you want some respect, this is not a place to go. If you only care about cleanness of the room and can tolerate stupid and rude behavior, you may book this hotel.
2 out of 5
by James from B.C.

Clean rooms unfriendly staff

Posted Jun 4, 2014
This place wasn't super close to anything. Our room was clean but the front desk guy was so unfriendly it was almost enough reason not to stay at this hotel. He want you to re use the keurig K cups multiple times when they are clearly single serving containers. He is so cheap he will argue with anyone about how many times you can use the k cup. Pretty trivial.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice centrally located hotel

Posted May 30, 2014
I was out there for vacation and it was a great place with good amenities.
1 out of 5
by A verified traveler

WORST HOTEL

Posted May 25, 2014
Charged us for a room knowing the card holder (my gf) was not old enough to rent. Then does nothing but insult us and tell us we weren't getting our money back. I'll put it this way. Never got a room and never got a refund. Definitely does not know how to treat customers.
2 out of 5
Recommended
for Everyone
by A verified traveler from LA

You get what you pay for...

Posted May 20, 2014
Front desk isn't so friendly. There is a smell in the room that kind of stays on your clothing. Did not have a problem finding parking, and it was free - which is a huge plus. Location was great.