Exterior
Check availability

Reviews of Aloft San Francisco Airport

3.5 out of 5
Aloft San Francisco Airport
401 E Millbrae Ave, Millbrae, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1139 out of 1853 reviews" "
Rating 8 - Good. 418 out of 1853 reviews" "
Rating 6 - Okay. 153 out of 1853 reviews" "
Rating 4 - Poor. 68 out of 1853 reviews" "
Rating 2 - Terrible. 75 out of 1853 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the kindness service Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything It is now my go to hotel when I travel Meagan was great
Stayed 1 night in Apr 2024

6/10 Okay

Marigold

Business traveler, Traveled with family
Disliked: Staff & service
We did not know that they charge for parking . It’s. They left a dirty rug in the bathroom .
Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for your stay at the Aloft San Francisco Airport! We appreciate your feedback as we take advantage of every opportunity to improve our guest experience. We sincerely apologize for the lack of assistance as the take team takes pride in providing a memorable experience. We will share your feedback with our team to ensure that we coach the team accordingly. Thank you again and we hope to have the opportunity to host you again soon!

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport with a free shuttle. I do prefer the lounge at the Westin but they are connected
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Bethany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Love heated pool!
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 19, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like is they didnt have complamentry breakfasts and the food options they did offer were very expencive
Stayed 2 nights in Apr 2024
Response from Aloft SFO on Apr 18, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Set-Kain, KINGSTON

Liked: Staff & service
Is alright
Stayed 1 night in Feb 2024
Response from Aloft SFO on Apr 18, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Location is close to everything we needed. The property was nice and clean. Cons: Small stuff like- it would have been nice to have a night stand on both sides of the bed or small table to put there. One more chair in the room and more hanging bars or hooks in the bath area.
Stayed 2 nights in Apr 2024
Response from Aloft SFO on Apr 17, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 17, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Ricky, Bend

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our function.
Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 10, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Levi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the convenience to the airport it as great
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 9, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Relu

Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 10, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo!
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Kim

Traveled with family
Disliked: Property conditions & facilities
I can’t ask for a closer hotel to the airport. However, the noise of planes taking off every 15 seconds was very very unappealing. I was up all night but nothing I can do when my flight is at 7 am. Not sure if the Grand Hyatt would be any quieter and that was my second choice. The room was spacious, the surrounding area has food places by car but there really isn’t much to do. This is perfect for early morning flights out of SFO because out of SF u would have to leave at possibly 3-4 am!!
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 3, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, needs more dining options.
Stayed 1 night in Apr 2024
Response from Aloft SFO on Apr 3, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aloft SFO on Apr 4, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, nice walk in shower with fantastic rainfall shower head. Very nice beds and shades that totally blackout the room. 5 stars if parking was not 48 per day.
Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 2, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

2/10 Terrible

Lara

Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Hongqing

Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 22, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

2/10 Terrible

Susan

Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 19, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at hotel and service to the airport
Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 1, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Aloft SFO on Apr 1, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Zi

Business traveler
Liked: Cleanliness, property conditions & facilities
Great facility and good service!
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 27, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent transport to airport. Rooms in great condition. Staff friendly and professional.
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 26, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who was helpful and knowledgeable. The room was clean, affordable and nice. Parking was easy. We enjoyed this hotel the night before our flight home
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 26, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe - easy- and helpful concierge at front desk. Appreciated!
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 26, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Angelo V

Business traveler
Disliked: Property conditions & facilities
Absolutely NO PARKING Had to drive around for 45min
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 26, 2024
Thank you for your stay at the Aloft San Francisco Airport! We appreciate your feedback as we take advantage of every opportunity to improve our guest experience. We sincerely apologize for the lack of assistance as the take team takes pride in providing a memorable experience. We will share your feedback with our team to ensure that we coach the team accordingly. Thank you again and we hope to have the opportunity to host you again soon!

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful in getting us checked in and taking care of our way ParkingI’m
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 18, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

rupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 18, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very convenient and close to the airport.
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 13, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent and very clean. Very comfortable stay. Would recommend without any reservations. The location is however difficult if you want to travel by public transportation.
Stayed 2 nights in Mar 2024
Response from Aloft SFO on Mar 11, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, just a lovely place and staff to go with it.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Pauline,We're so thrilled to hear that you had a great time with us overall and that our friendly team members were a highlight of your visit. Thank you so much for the perfect rating and we hope to see you again soon.

10/10 Excellent

Maribeth, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are verh friendly and hotel is very clean!!!
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 11, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Jimin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 11, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Roland John

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 11, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy property just off airport w shuttle. Parking was $48 dmso super expensive…not many good options…no restaurant.
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Hansel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Luis Guilherme

Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 28, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the airport. Huge benefit of an airport shuttle
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Elgha

Stayed 1 night in Jan 2024
Response from Aloft SFO on Mar 8, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpfull staff
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 5, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Armando, Rocklin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are definitely staying here again. It’s our second time in Aloft and couldn’t be more happier. Our kids loves it here too because they have something to do in the lobby. Very safe and quiet area. Staff are very helpful and nice.
Stayed 3 nights in Mar 2024
Response from Aloft SFO on Mar 5, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed my flight. Was a great option. Very clean and had a great sleep. They checked my bag So I could walk down to the In-n-out. There is also a free shuttle back to the airport!
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 5, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool and comfortable, I thought the price was right too
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 4, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great option for a quick overnight before our early morning flight out of SFO. Clean, quiet, comfortable beds & pillows!! Nice big shower
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 4, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 5, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Fred

Stayed 1 night in Mar 2024
Response from Aloft SFO on Mar 26, 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!