Ratings based on 667 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

Modern nice hotel. Love the room

Posted Dec 15, 2014
Hip new age atmosphere. Room was super nice. Loved the layout and the bathroom. Was super clean. Really cool. Would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass

Excellent stay!

Posted Dec 8, 2014
This hotel has the most comfortable beds,soft bedding,clean,and totally soundproof from the other guests.Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Pros: most everything.....with the exception of the parking and having to pay for continental breakfast, which wasn't cheap.
Cons: stop allowing non patrons of the hotel to park in the parking lot, adding complimentary continental breakfast.
Location: a quick 10-15 minute drive into the city......
Everything was good with the exception of the parking situation, and continental breakfast. For some reason the facility allows people not staying at the hotel to park in the parking lot.....obviously for a fee. So consequently the parking lot is so full that people had to park in red zones, handicapped parking also areas leading into the parking lot that are not supposed to be parked in. There were cars double parking behind other cars, it was a mess. Most other hotels have a complimentary continental breakfast, this hotel charges for bagels, toast, juice, coffee, little packets of cereal.....$4.50 for a bowl of cereal...really.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

biz trip

Posted Dec 5, 2014
Pros: being a W hotel sub brand, an new trend of hotel.
Cons: parking situation.
excellent location, new vibe, clean, comfort,will stay again.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Tucson, AZ

So Quiet!!!!

Posted Dec 3, 2014
Pros: Bed, pillows, bathroom and overall look.
Cons: Better coffee and have glass water glasses in the room (hate plastic).
Location: Right next to San Francisco International Airport and it was still quiet in the rooms.
Lovely hotel, very modern design! Such a pretty, functional bathroom! Very comfortable bed and pillows. The room was soooooo quiet! No hall noise, airplane noise (right next to SFO) and no door slamming! My only hesitancy to give it a perfect score is for the following reasons: plastic cups (hate that), weak coffee and parking was awful in the parking lot. Yes, it was a holiday week, but geez, at least have enough parking for your guests,especially at $23 a day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pasadena Ca

Great Hotel at a Great rate and location.

Posted Dec 1, 2014
The room is clean and nice, it has all the amenities you need for one night or one week. Overall its a great Hotel at a great rate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chino hills,ca

aloft to be thankful for.

Posted Dec 1, 2014
Pros: comfortable for our family of 4.
Cons: the parking fee.
Location: close to palo alto. many eateries on el camino. nice drive into sf.
thank you aloft for always making our bay area thanksgiving memorable....you not only make this yearly trip fun, but always make our 4legged family member, batman, very happy! even though parking always seems to be a challenge, thank you for having your people place hotel guest were available. please re-evaluate and consider charging the $23 rate to those SFO patrons parking&flyig and give your HOTEL guests the lower rate. -- thank you.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Los Angeles

San Francisco Stay

Posted Dec 1, 2014
Pros: Low key attitude and pleasant staff
Cons: This hotel is not for somebody who likes to be pampered.
Location: Close to airport and Millbrae downtown
New Hotel. Love their d├ęcor and down to earth ambience. Was pleasantly surprised. This is basically do it yourself everything hotel which is perfect for us cause we don't like people waiting on us. Is perfect for business traveler.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rocklin

Pleasant surprise!

Posted Dec 1, 2014
Pros: Aside for accessibility, the hotel is clean.
Cons: Parking! Maybe its the thanksgiving holiday but it was a challenge trying to find parking.
Location: Shopping - Burlingame Avenue, Tanforan
We've never tried this hotel before but glad we did! Clean and staff is simply fabulous!
2 out of 5
by A verified traveler

Modern Hotel

Posted Nov 30, 2014
I heard many great things about the Aloft Hotel but my expectations was disappointing. Initially my room was cleaned but had to ask them to clean it throughout my stay. The front desk informed housekeeping and emailed to remind them. However, after a long day I came back to a room not made. Also I made reservation paid in full. I check my visa and Aloft charged me an extra $50 everyday. Wonder where that came from a poor service.