Ratings based on 3,229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and great location

Posted Jul 2, 2014
Hotel staff was very nice and extra helpful. Stayed for three nights and had no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas, tx

very nice hotel near the beach

Posted Jul 1, 2014
Pros: it's location and how clean the hotel was
Cons: none to report
Location: everything is near by, from a classic burger to wine tasting and ice cream....nothing better
What a wonderful experience, staff was excellent - what a wonderful way to celebrate a belated father's day and birthday....we will never forget the time spent
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Super convenient locale and charming

Posted Jun 30, 2014
Room,staff and locale awesome. Rooms are very noisy...can hear adjacent rooms and hallway traffic super loud. Super loud.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jun 30, 2014
Stayed here in June of this year. Loved the location. Right on Jefferson St. with direct access to Hyde St. Pier and cable cars. Minutes from Fisherman's Warf by foot. The hotel was very clean, check in was very easy and our room was very clean. I recommend a room with views of the bay for anyone staying here.
4 out of 5
Recommended
for Everyone
by Christine from Southampton, UK

Nice Hotel in Fisherman's Wharf

Posted Jun 30, 2014
Pros: The room, bit expensive but worth the view of Alcatraz (had to pay extra for this on arrival)
Cons: There was no pool - not sure what they could do about this though. Bring the price of breakfast down.
Location: Loads! Stayed for 5 nights. Had a trip up to Napa valley and Muir Woods, also Alcatraz. Pier 39 is a fun place to eat.
Great hotel and location and staff were very friendly. Limited hotel facilities and breakfast was expensive. Although there was a really interesting museum in the foyer, which was worth a trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice location

Posted Jun 28, 2014
Cons: No squirt bottles in the shower.
Location: Close to tours, restaurants and sight seeing.
Enjoyed our stay. Felt secure and loved the location. Excellent helpful staff.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel near to triathlon race start at Marina

Posted Jun 25, 2014
Great experience, nice bar bedroom and restaurant, which what I would have expected at this price point.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Excellent location for being on the wharf

Posted Jun 24, 2014
Air conditioning was set to auto to which when it reaches the coolest temperature it will shut off therefore the room being too cold or too hot.
5 out of 5
Recommended
for Everyone
by Ken

Posted Jun 23, 2014
Location: On Fisherman's Wharf, around the corner from Ghirardelli Square - You couldn't ask for a better location.
Excellent, helpful staff! Nice hotel, great location, and well-maintained. But it's the wonderful staff, from the curbside help with car & baggage, to the front desk, to the maid service - all friendly, helpful, and glad to be of service - who really made this a special visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Posted Jun 23, 2014
Staffs were very friendly and good location to stay.