Ratings based on 4,301 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from London UK

Fabulous experience

Posted Jun 29, 2015
Pros: Rooms and decor
Cons: The piped music in the communal areas, please try some light classical or lounge orchestral music.
Location: Location excellent, everything close by.
The only way to describe this hotel is fabulous. We were made welcome from the moment we arrived. The rooms are spacious and the decor excellent. Location could not be better, worth every penny.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Perfect location on Fisherman's Wharf

Posted Jun 24, 2015
Pros: Nautical theme, close proximity to activity in wharf area.
Cons: Consistency in staff demeanour and service. Most staff were lovely - a couple were a bit stand offish in their willingness to help.
This boutique hotel was lovely and fun nautical themed but not in a tacky way. The staff were all helpful and pleasant. The location of this hotel is the main drawcard as it is so close to all the activity in the wharf area (but not noisy!).
5 out of 5
Recommended
for Everyone
by A verified traveler from Missoula, MT

Posted Jun 23, 2015
Location location location. Perfect spot in the city. Staff was awesome and very accommodating. Will definitely return!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location for Fisherman's Wharf

Posted Jun 23, 2015
Disappointing view from my room on arrival and I was moved without fuss the next day. Near everything in Fisherman's Wharf including the cable cars (trams). Staff very friendly and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Lovely location and hotel

Posted Jun 22, 2015
My room was changed because I felt very claustrophobic in the first room. Wonderful change. Appreciate very much.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Awesome

Posted Jun 21, 2015
Room 421 , view of other rooms/air conditioning units. Room could have used a deeper clean, but overall would stay there again. Location is excellent, next to gharadelli, across from bay, Hyde and Powell around corner etc.. Did not rent a car, worked out great. Must do is get the free bike rental from hotel from blazing saddles and ride across Golden Gate Bridge to Saulsilito , one of our favorite parts. But beware , Blazing Saddle company puts a $400 dollar hold on whatever credit card you use to get the bikes for incidentals, and that money was taken out if my account for 2 days(not a true hold). Other than that awesome trip, good size room for 2 adults, 2kids. Quiet and convenient. Oh and there is a Starbucks behind hotel ;)
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 18, 2015
Pros: location
good location. a bit expensive to have to add parking as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pacifica, Ca

Posted Jun 17, 2015
Perfect location and warm inviting rooms!!! Just wanted a one night getaway and this hotel was perfect!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

San Fran

Posted Jun 15, 2015
Excellent stay. Great location. Walking easy to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Great hotel close to attractions

Posted Jun 15, 2015
Great place to stay down by the peir! Fantastic happy hour daily in the lobby!