Ratings based on 4,309 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from London UK

Fabulous experience

Posted Jun 29, 2015
Pros: Rooms and decor
Cons: The piped music in the communal areas, please try some light classical or lounge orchestral music.
Location: Location excellent, everything close by.
The only way to describe this hotel is fabulous. We were made welcome from the moment we arrived. The rooms are spacious and the decor excellent. Location could not be better, worth every penny.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Lovely hotel, the rooms are perfect.

Posted Jun 29, 2015
Pros: Great location, staff was friendly and very helpful.
Cons: Cleanliness of hallways. There were room service trays in the hallway overnight, carpeting did not appear to be clean and random trash on the floors.
Room is very clean, beds are perfect, staff friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Great location, fantastic service from all staff!

Posted Jun 28, 2015
Pros: Great location, friendly and helpful staff, beds were super comfortable
Cons: Better sound proofing
Location: Location was right at the pier where all the shops and restaurants are. You can rent bikes to ride to and cross the Golden Gate Bridge.
This was probably one of the best hotels I've stayed at so far- great location, fantastic service from everyone and Brooke the concierge was unbelievably knowledgable and helpful with all our enquiries! The only downfall is that the walls are not soundproofed well so there were times that could be a little bit noisy.However, that did not negatively impact on how we felt about the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice location to the piers

Posted Jun 28, 2015
Good stay, however valet is loot and takes awhile. The complimentary drinks are great and restaurant is in the hotel. We got a great deal on Expedia. They are dog friendly which was cool too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 28, 2015
Excellent service provided by all from the beginning to the end
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Location, service, friendly

Posted Jun 27, 2015
Concierge was wonderful with bike passes and food recommendations. Front desk was very helpful getting things resolved whenever I had an issue - unlike the Hyatts I've stayed at before. Loved the history of the hotel and the ease of getting to everything you'd want to see in SF, from a tourists point if view. A bit price but I feel a great value!
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great Place to Stay

Posted Jun 25, 2015
Pros: We really liked the location of the hotel. We were within walking distance to a lot of attractions. We also enjoyed the happy hour from 5 - 6 pm.
Cons: It would be nice to have an area where you could get some complimentary tea or coffee. We really appreciated the large fresh water that was available
Location: The location was super and we found that the crowd wasn't as congested as we were at the end of the pier. It was easy to catch local transport also.
We recently stayed at the Argonaut Hotel and had a very positive experience. All of the staff were very helpful and friendly. It was very convenient to have a restaurant in the hotel also. The rooms were spacious and bright and the bathroom was very clean. A big hit was the complimentary wine and beer from 5 - 6 pm. every night. We did not attend many of these, but they were very popular. The lobby was very inviting and had a lot of room to sit and visit if you wished. We would definitely stay here again as the location was perfect. A lot of the city tours had a starting point just down the block from the hotel. We also were able to walk to a lot of the local attractions.
5 out of 5
Recommended
for Families
by A verified traveler from Raleigh, NC

Beautiful hotel with friendly staff

Posted Jun 25, 2015
Pros: Convenient access to tourist attractions while not being in the center of it all
Location: When exiting the hotel turn left and walk along the waterfront which has a grassy area for kids to run around on as well as access to a "beach."
Nice hotel - convenient location. Happy hour was a nice touch as it allowed guests who wanted to meet other travelers to do so.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Perfect location on Fisherman's Wharf

Posted Jun 24, 2015
Pros: Nautical theme, close proximity to activity in wharf area.
Cons: Consistency in staff demeanour and service. Most staff were lovely - a couple were a bit stand offish in their willingness to help.
This boutique hotel was lovely and fun nautical themed but not in a tacky way. The staff were all helpful and pleasant. The location of this hotel is the main drawcard as it is so close to all the activity in the wharf area (but not noisy!).
5 out of 5
Recommended
for Everyone
by A verified traveler from Missoula, MT

Posted Jun 23, 2015
Location location location. Perfect spot in the city. Staff was awesome and very accommodating. Will definitely return!