Ratings based on 4,153 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Apr 28, 2015
Located on main strip, near Trolley stop and Ghiradelli Square. Also not very far from Lombard Street and Little Italy. Wine tastings in the afternoon and friendly staff.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Portland, OR

Center of Everything

Posted Apr 25, 2015
Pros: Room service and the bed.
Cons: More selection to the mini-bar.
Location: Fisherman's wharf, Ghirardelli Chocolate Factory, The San Francisco Dungeon, Boarding for Alcatraz, Aquarium at the Bay, Crab House on Pier 39, etc
Great location, can see just about everything San Francisco has to offer in walking distance from this hotel. Decorated in an amazing oceanic/shipwreck rooms this hotel not only had great staff but there was much comfort felt in the bed alone, I swear those beds are by far the best I've ever experienced! Definitely recommend this place to anyone who is looking for a nice small getaway! Definitely great for couples!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, AU

Wonderful!

Posted Apr 23, 2015
A perfect spot to call home with fabulous customer service - loved it and would highly recommend! The photos on the website don't do this treasure any justice. It's got a fabulous vibe and the location couldn't be more perfect. Well done to all the staff for excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on Fishermans Wharf

Posted Apr 22, 2015
Concierge was excellent. Staff always willing to assist. Excellent location to everything!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sheffield

San Francisco hotel

Posted Apr 21, 2015
Pros: Great location Comfortable rooms
Cons: Air con units bit noisey in rooms Showers could be better
Location: Cable cars Pier 39 sea lions etc Easy cycle to Golden gate bridge
Great location by fisherman's wharf Handy for cable cars/restaurants/shops etc Helpful staff Parking not so easy nearby unless you opt for valet parking
5 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville ky

Location location location

Posted Apr 20, 2015
Pros: Staff
Near everything! Seafood, tourist sights and transportation
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paso Robles, CA

They love dogs

Posted Apr 19, 2015
Pros: dog friendly, free wifi for Kimptom members, friendly staff.
Cons: it's perfect!
Location: It's near everything for sight seeing, eating and enjoying parks and the bay.
This is one of the best hotel experiences I've ever had. The first bonus is that they are dog friendly and don't charge extra for it. They are close to the bay and parks so we could take our dog out for walks. The location is touristy but that's not a bad thing. The rooms were eclectic and large. The decorations and brick walls are great. We enjoyed the wine reception.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom morgan hill, ca

Right where the action is

Posted Apr 19, 2015
The hotel is very close to the ocean and right where the action is. The hotel is very comfortable and familiar. I just wish the bathrooms were bigger. They do have EV charging which is a huge plus!
3 out of 5
by A verified traveler

Posted Apr 19, 2015
バス及びシャワーの温度が低く、熱いお湯が出ない。 風邪をひいてしまう温度。 場所はケーブルカーの終点に近いので便利なので、良いのだが。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

good location. Not convinced room was super clean.

Posted Apr 18, 2015
Just at the end of Fishermans wharf and a close walk to Presidio area. Overall I liked it. Well situated without being right in the thick of it. Plus I'm a huge Kimpton fan. When we checked in, sink was full of black stuff which staff did come and clean. Staff wasn't quite sure what it was, maybe a clogged sink that was fixed but not cleaned. Coffee mugs had lint in them too, which added to the sense of cleanliness unease.