Ratings based on 1,332 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Good hotel, close to Union Square. Nice and clean with comfortable rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler

Brief Stay in San Francisco

Posted Jul 21, 2015
Pros: Location
I only stayed here for one night while in transit. This is an older building, but the rooms were very well presented and clean. It is very noisy if you're on the street side, so if you're a light sleeper that is something to consider. Compared to other hotels in the area, it was very good value for money, is close to China Town and several restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai, China

Old hotel, but clean.

Posted Jul 17, 2015
Pros: Location, Location, Location.
Cons: The window curtain is not enough to cover lights in the morning. Better to modify the curtain for better sheilding of light.
Location: Union Square & China Town within walking distance. That is it.
Not a prestige chain hotel at such an expensive area, even you paid much higher price than Hyatt or Marriott in the surburbs. Do not expect for too much. Just worth the money you pay.
3 out of 5
by A verified traveler from Brisbane Australia

Great location but room not comfortable

Posted Jul 16, 2015
Great location & great staff. But small room with no aircon. Or fridge. The beds were very hard.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great location, clean and comfortable!

Posted Jul 12, 2015
We really enjoyed our stay at the Baldwin! Friendly staff, clean and comfortable rooms and a great location right in union square. Located a few blocks off so you are right in the heart of things minus a little hustle bustle. Steps away from Chinatown and a quick walk to north beach. We'll be back!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, really small rooms.

Posted Jul 7, 2015
The hotel is nice enough but a step down from the previous hotel I had just stayed in. Staff was friendly. Location was great.
3 out of 5
by A verified traveler from Austin, Texas

Posted Jul 5, 2015
At our arrival we found in the sink facial hair in the sink and one of the towels was dirty. And while I understand that A/C is rare in San Francisco the room was often uncomfortably hot at night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right downtown

Posted Jul 4, 2015
We enjoyed our stay at the Baldwin hotel. It was clean, the staff was friendly and helpful and was within walking distance to everything in the downtown area including Chinatown. The only downside was that our room was facing the street and it was quite noisy throughout the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted Jul 3, 2015
Location: Chinatown, Macy's, Westfield Shopping center, Bloomingdales, BART stations, Financial districts, SOMA
I stayed there for 9 days. Friendly and very helpful staff. And the location is great, close to the BART and everything you'll need. Safe hotel for traveling alone. I didn't experience any noise issue. I would stay there next time when I am in SF.
4 out of 5
Recommended
for Couples
by A verified traveler

Centrally located

Posted Jul 2, 2015
Pros: Centrally located
Cons: A small fridge in each room
Location: Just near the start of Chinatown and also a short walk to Union Square
I was pleasantly surprised but how central the hotel was to everything. The staff were delightful and helpful. I would happily stay again and I have recommended it to a friend already.