Ratings based on 3,102 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Southern California

Business trip made relaxing.

Posted Mar 4, 2015
Beautiful facility, attentive staff, very clean and attractive. Great location with views of the Bay. Quiet. All the amenities. Full breakfast is amazing. Will return for future business trips here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate New York

Nice hotel close to the airport

Posted Feb 23, 2015
Clean rooms, tasty breakfast, easy to get to airport.
3 out of 5
by A verified travelerfrom LA

그냥 그런

Posted Feb 22, 2015
그냥 하룻밤용 호텔로는 굿 나머진 별로~ 30분에 한대 다니는 셔틀로 공항7분거리만 유용
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WVC, UT

Great place to stay, close to the airport.

Posted Feb 16, 2015
Pros: The staff and breakfast was wonderful.
Cons: Because it was raining two out of the three days we stayed there, it would have been wonderful to have a hot tub to warm ourselves in.
Location: There is a great pub/bar next to the hotel. The Elephant Bar is wonderful. Good food, great service and nice atmosphere.
My husband and I celebrated our 33rd wedding anniversary here. When they learned it was our anniversary, they upgraded to a bay view room. It was beautiful. The breakfast was delicious. Great variety of foods. The staff was wonderful helping us with the different places to visit, being our first time there, we had no idea what to expect. Just would like to say THANK YOU from the bottom of our hearts. It was a wonderful anniversary!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Good hotel near airport

Posted Feb 13, 2015
Good hotel neat airport. Some staffs are really kind but the others are not. But they all do their jobs. Breakfast is eatable.
2 out of 5
by A verified traveler

Nightmare

Posted Feb 10, 2015
I was disturbed after the midnight by maintenance folks and they even tried to open the door around 1:00 am (woke me up). I don't blame the maintenance but more the hotel front desk for not being in sync w/ the guests and not wise enough to arrange any maintenance work for the normal "day" hours. The windows were leaking and they didn't tell me when checking in the room. Terrible experience, don't recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

One night stay with morning flight.

Posted Feb 9, 2015
Pros: Well maintained with comfortable rooms. Near the airport with a frequent shuttle to and from the airport. Their breakfast options are great.
Location: Elephant bar, Benihana and El Torito to eat and close to the airport for travel purposes.
The hotel is well maintained with comfortable rooms. Near the airport with a frequent shuttle to and from the airport. There are also a few restaurants within walking distance i.e El Torito and one of my favorite Elephant Bar. Their breakfast options are great and though I did have a variance in information between booking and check-in, management was able to resolve the concern. I would recommend staying here as I would do so myself.
5 out of 5
Recommended
for Everyone
by A verified traveler

호텔 정말 좋았어요.^^

Posted Feb 2, 2015
밤 늦게 도착했었는데, 남자 직원분이 다소 친절하지 못하다는 느낌을 받은 것 빼고는 아주 만족스러웠어요. 객실도 깨끗했고, 필요한 소품들도 잘 갖춰져 있었네요. 무엇보다 풍성한 조식이 정말 마음에 들었어요. 각 종 타르트, 요거트, 과일, 직접 바로 구워먹는 와플까지... 든든하게 식사하고 비행했더니 훨씬 좋았네요. 공항까지 약 5분 정도 셔틀타고 가니 편했구요. 다음에도 샌프란시스코 들르면 다시 이용할 거에요!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Clean, comfortable, good value.

Posted Feb 2, 2015
Cons: Wifi cab be dodgy at times.
Location: Close to BART, short distance to highway 101.
I stay in the Bay Area often, and this has become one of my favorite hotels. Facilities and rooms are clean, the room is comfortable, and the room rate is good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Okay for Short Stay

Posted Feb 1, 2015
Pros: Clean comfortable rooms and good location
Cons: We understand the hotel rooms are being renovated we didn't manage to get one of these newly modernised rooms. The room we had was dated and tired.
Location: A short shuttle ride from the airport and Burlingame.
As we were simply transiting overnight all we required was a clean, reasonably priced hotel nearby the airport. The experience overall was okay as the rooms are clean and comfortable but dated.