Ratings based on 3,151 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Apr 22, 2015
It was great. The front desk attendant knew my name in the morning and was friendly. Very thoughtful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, Hawaii

we liked it.

Posted Apr 20, 2015
Pros: great location, very clean, good breakfast assortment
Cons: staff could be friendlier. bathroom door squeaks and has to stay closed, because of how the front door opens. kind of a nuisance.
Location: Panera, in and out burger, Mexican restaurant next door. I liked the location....quiet and safe.
great location, very clean, good breakfast assortment,
Comment from Hotel Management
Apr 22, 2015 by Brian, Hotel Management
Thank you, Suzy, for taking the time to provide feedback about our location, cleanliness, and friendliness of our team. I will share your sentiments with the staff. We are happy that you liked our hotel, and hope to see you again on your next visit from Hawaii. Thank you again for your business!
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff went out of their way to help me

Posted Apr 20, 2015
I would definitely stay here again and recommend to anyone. The shuttle driver was great!!
Comment from Hotel Management
Apr 22, 2015 by Brian, Hotel Management
Thank you, Soni, for taking the time to share feedback about your stay at Bay Landing. I am thrilled to hear that you experienced our helpful team. We appreciate the glowing recommendation, and look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wylie, Tx

Great hotel

Posted Apr 18, 2015
Nice hotel, great breakfast, close to San Francisco. Would definitely go back
Comment from Hotel Management
Apr 21, 2015 by Brian, Hotel Management
Thank you, Michelle, for commenting on your great experience at Bay Landing. I am thrilled to hear that you enjoyed our complimentary breakfast as well as our convenient location. We appreciate your business, and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Spokane, WA

Good location, great staff

Posted Apr 16, 2015
Pros: Comfort, proximity to airport and public transportation.
Cons: Nothing I can think of.
Location: About 5 minutes by free shuttle from the airport, BART station; you can be in downtown SF within an hour. Walking/running trail just out the back door
The staff was helpful in advising us how to get to the sights we wanted to visit in San Francisco, using both the bus and BART. We could use their free airport shuttle to get back to the airport to board BART as well as to return to the hotel, not just for flights. This bus runs every 35 minutes. The hotel is in the process of renovating and everything looks very nice. Their breakfast is very good and has a decent selection of items. It is within very short walking distance of 3 good restaurants and there is a great walking path along the bay in both directions from the hotel. Although it is very close to the landing/takeoff runways and there is constant jet traffic, our bay view room was quiet - it seems to be well sound proofed.
Comment from Hotel Management
Apr 22, 2015 by Brian, Hotel Management
Thank you, Moni, for taking the time to comment on our convenient location and great team. We are pleased to hear that you enjoyed our variety of items for breakfast, as well as our quiet rooms. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auburn, Wa

Clean, modern, fresh, quiet and close to the water

Posted Apr 14, 2015
great staff, great breakfast spread, easy to use shuttle to the airport and close to ground transportation.
Comment from Hotel Management
Apr 21, 2015 by Brian, Hotel Management
Thank you, Richard, for commenting on our great staff as well as the variety at our complimentary breakfast. We appreciate the five-star recommendation, and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern CA

Central Location.

Posted Apr 13, 2015
Cons: We did not like the too small feather pillows.
Hotel staff was very polite and helpful. Room was clean and comfortable. We were meeting friends for breakfast so we were not able to enjoy the breakfast bar.
Comment from Hotel Management
Apr 15, 2015 by Brian, Hotel Management
Thank you for choosing to stay at Bay Landing. We appreciate you taking the time to comment on our central location as well as our helpful team. Your patronage is appreciated!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mcr England

nice hotel close to airport

Posted Apr 12, 2015
Arrived late after 3hr flight delayed by weather. Check in easy and quick. Rm spacious and clean, as was the bathroom. Although near the airport there was no aircraft noise - or any other noise. Free breakfast was plentiful with good range of items.
Comment from Hotel Management
Apr 14, 2015 by Brian, Hotel Management
Thank you for commenting on your nice experience at Bay Landing. I am thrilled to hear that you enjoyed our clean and quiet rooms, as well as our complimentary breakfast. We appreciate your patronage, and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, I would recommend to friends, family

Posted Apr 9, 2015
Pros: Nice view from the back of the hotel of the bay and the airport
Cons: WiFi more stable
Location: 2 great restaurants next door. I would recommend the elephant bar.
Check in went great rooms are spacious breakfast with fresh fruits and yogurt. Free parking wired internet was great wifi was hit or miss. Very close to the highway for easy an easy transit.
Comment from Hotel Management
Apr 14, 2015 by Brian, Hotel Management
Thank you for taking the time to comment on your great stay. We appreciate the feedback about our complimentary breakfast and Internet services. Your patronage is much appreciated!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Nice hotel close to the Airport and San Francisco

Posted Apr 9, 2015
Cons: carpets in hall way
Location: Great location to visit Stanford, San Jose, Muir Wood, SF Downtown, close to the Airport
Stayed with family kids ages 12 and 14 Great expereince in check in, bay view room, overall eveyr thing is very good. Great location to visit Stanford, San Jose, Muir Wood, SF Downtown, close to the Airport
Comment from Hotel Management
Apr 14, 2015 by Brian, Hotel Management
Thank you for commenting on your nice experience at Bay Landing. I am thrilled to hear that you enjoyed our convenient, bay front location. We appreciate your business, and hope to see you and your family again on your next visit from Atlanta!