Ratings based on 2,654 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Lovely accomodations, excellent breakfast!

Posted Oct 17, 2014
Pros: Furnishings, cleanliness, proximity to the Bay.
Cons: I would prefer to have a hot breakfast instead of reheating the chilled food (bacon, eggs, etc...).
Location: Close to some restaurants, and about 1.5 miles from a BART/CalTrain station. (public transport)
I stayed 8 nights and the accomodations were fantastic: clean, comfortable, lovely lobby for lounging, gym room, and the view of the bay was wonderful. The complimentary breakfast had all the desired breakfast foods and really helped me to stay within my food budget for the trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prince George, BC Canada

Great walkway along the bay

Posted Oct 16, 2014
We liked that it was close to the airport and right on the waterfront. The walkway was great both at night and in the morning. We quite enjoyed being able to watch the airplanes land and take off from this walkway. The breakfast was nice and the airport shuttle was a great way to get to and from the airport.
Comment from Hotel Management
Oct 18, 2014 by Brian, Hotel Management
Thank you, Julie, for choosing to stay at Bay Landing while visiting from Canada. We are happy to hear that you enjoyed our convenient, bay front location. We appreciate the five star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice Hotel

Posted Oct 15, 2014
My wife and I stayed for 8 days while we visited San Francisco and the area. Nice hotel. Good sized clean room with comfortable bed. Friendly staff. We had a view of the bay and the SFO runway which was nice. The room was quiet. Complimentary breakfast was good and included a wide selection of foods for all diets. The Elephant Bar next door also serves a wide selection of good food at reasonable prices. We used public transit extensively on this vacation and the Samtrans bus #292 stops are within a block or two of the hotel.
Comment from Hotel Management
Oct 18, 2014 by Brian, Hotel Management
Thank you, Paul, for commenting on your five star stay at Bay Landing. We are happy to hear that you enjoyed our comfortable beds and that you experienced our friendly team. Your patronage is much appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler from vancover

excellent. definatelly will stay next time.

Posted Oct 15, 2014
check in is easy. breakfast is great. better than expected.
Comment from Hotel Management
Oct 18, 2014 by Brian, Hotel Management
Thank you, Mary, for commenting on your excellent experience at Bay Landing. We look forward to seeing you again on your next visit from Vancouver!
1 out of 5
by A verified traveler from Modesto

Highly Disappointed, Over Price & Worn Out!

Posted Oct 14, 2014
The only thing nice about this hotel experience was our check-in. We've stayed in 100's of hotels. This is the worst! Even our Super 8 last minute stay in Hayward was better. Cobwebs on window sill inside & out, plus windows so dirty blocked our bay view. Breakfast was beyond gross, too small of space for guests to re-heat foods, the only safe & edible item banana! Chairs worn down to threads on seats. My wife accidentally forgot her flannel covered pillows they claimed nothing found in room. Incredible waste of money. We wouldn't stay here again nor recommend it to anyone. Hyatt across the street looked beautiful.
Comment from Hotel Management
Oct 18, 2014 by Brian, Hotel Management
Thank you, Joe, for sharing your candor about your recent stay with us. I am sorry to hear that you were highly disappointed in the cleanliness of your room as well as the overall value at Bay Landing. We will begin a renovation starting next month, and will replace our chairs in the breakfast area during the process. We appreciate your patronage, and do hope that you reconsider staying with us once our renovation has been completed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington.NZ

Well appointed hotel

Posted Oct 10, 2014
Pros: Location to Baton Rouge and major highways. Room was very comfortable and quiet. Staff were brilliant. Great parking
Cons: The crockery, cutlery at breakfast and some more healthier foods
Very nice hotel, and well located. Staff extremely helpful. Room was great but would have been god to have an electric kettle. Only downside was plastic plates, cutlery and glasses for breakfast and lack of "healthy" foods. Foods that were available were well presented.
Comment from Hotel Management
Oct 14, 2014 by Brian, Hotel Management
Thank you for commenting on our well appointed hotel. We are happy to hear that you received brilliant service at Bay Landing. Please note that we do have a wide selection of fresh fruits as well as oatmeal in order to have a healthy way to start the day. Thank you again for staying with us on your trip from Wellington!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Easy access to San Francisco International SFO

Posted Oct 9, 2014
Pros: Quality of customer service as noted above. Location to SFO, room comfort, quality of room amenities.
Cons: Nothing substantive.
Location: Didn't have the opportunity to experience things to do. Again location relative to SFO International was very suitable
In searching for a quality hotel for a one day trip into San Francisco International, used Expedia's rating system. Checked in late due to FAA delay in flying from ORD/Chicago O'Hare to SFO, and met with courteous staff. Too, baggage had been delayed in Chicago and was undelivered due to that delay. Warren of the early morning (3 AM) shift at the front desk checked me in quickly, provided toothbrush, toothpaste and razor. Also upon my departure a few hours later he was good enough to call a cab for me since had missed shuttle service and had to make 7.00 AM flight to Seattle ...again from SFO. Room spacious, comfortable with all amenities. The rating of this hotel for overall quality is a hidden gem category.
Comment from Hotel Management
Oct 15, 2014 by Brian, Hotel Management
Thank you, Kim, for staying with us while traveling in and out of SFO. We are pleased to hear that you were comfortable in our spacious rooms, and that you enjoyed our conveniently located hotel. Your patronage is appreciated!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great views of the bay.

Posted Oct 7, 2014
Pros: Great breakfast - included in the room rate is a continental breakfast - the best I've ever experienced, with a great range of food.
Cons: Bathroom ventilation inadequate and turns off at night. Needs to turn on earlier in the morning to remove the steam from shower.
Location: Good walks along the bay water edge. Limited restaurants nearby unless you have a car.
Stayed five nights at Bay Landing Hotel. Enjoyed sitting out watching the aircraft take off and land over at SFO Airport. Hotel has good facilities including a guest laundry. If you don't have a car, there are only a limited number of restaurants nearby in easy walking distance. Has a nice terrace on the bay side of the hotel with plenty of tables and seating. Inside the lobby is a library and lounge area with TV, made a nice area to sit away from the room.
Comment from Hotel Management
Oct 11, 2014 by Brian, Hotel Management
Thank you for taking the time to comment on our complimentary breakfast, bathroom ventilation, and guest laundry. We are pleased that you enjoyed our bay front terrace, and that you had a nice experience with us. Your business is appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler

great experience for r 1st time inSF

Posted Oct 6, 2014
Location: Wish it had been a bit. Loser to city, but not a big problem. Most times we made it in in 20 mins. Sometimes sooner.
Greathotel, beautiful view from both rms, Only an on site bar would make it better. staff very helpful and friendly. would highly recommend this to friends.
Comment from Hotel Management
Oct 11, 2014 by Brian, Hotel Management
Thank you for the high recommendation. We hope to see you again soon for your second trip to the Bay Area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Nice quiet hotel.

Posted Oct 6, 2014
Cons: Shuttle bus pickup times.
Very good clean and spacious room. Adequate self serve continental breakfast just what you need before your next flight. Only downside was the time it took for the shuttle bus to pick us up at the airport. We waited nearly 1 hour before it arrived. However the morning pickup from the hotel was on time and quick. Overall a very good hotel & one I would stay in again.
Comment from Hotel Management
Oct 11, 2014 by Brian, Hotel Management
Thank you, Greg, for taking the time to comment on our nice, quiet hotel. I am sorry that you had such a long wait at the airport, and will share your feedback with our shuttle provider. We are pleased to hear that you enjoyed our clean rooms, as well as our complimentary breakfast. Your business is appreciated!