Ratings based on 3,123 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Nice place to stay

Posted Mar 26, 2015
Convenient location. Restaurants nearby in walking distance. Walking path along the Bay.
Comment from Hotel Management
Mar 27, 2015 by Brian, Hotel Management
Thank you for commenting on you nice experience at Bay Landing. We are happy to hear that you enjoyed our convenient, bay front location. Your patronage is appreciated!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Posted Mar 24, 2015
Great hotel. Close to airport. Walking/running path near bay. Good breakfast every morning. Many eating places in the area as well. Location is convenient. We will stay here again for sure.
Comment from Hotel Management
Mar 26, 2015 by Brian, Hotel Management
Thank you for choosing to stay with us on your visit from Hawaii. We are pleased to read that you had a great experience, and that you enjoyed our convenient location. We appreciate the feedback, and look forward to seeing you on your next visit!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jfk

Nice location with excellent free Tammy breakfast

Posted Mar 23, 2015
Wonderful stay will return back for sure I stayed for three nights was welcomed with warmly with a gift from the front desk
Comment from Hotel Management
Mar 25, 2015 by Brian, Hotel Management
Thank you, Sarah, for commenting on our convenient location as well as our hospitable front desk. We are thrilled to hear that you had a wonderful experience, and look forward to your return!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Philadelphia

1 st time in San Fran

Posted Mar 22, 2015
Pros: View, breakfast, location. Just about everything.
Cons: Provide a steam room, spa, hot tube or pool.
Location: Close to everything the area offers.
We had a wonderful time. Using the BART is the way to go to down town which was suggested by a staff member. No driving to center of town did everything we wanted to do and more. No parking or traffic problems in that part of town. We did do some driving California 1 to Sana Cruz and across the Golden Gate Bridge to see the Giant Redwoods. WOW were we impressed. We hope to come back.
Comment from Hotel Management
Mar 24, 2015 by Brian, Hotel Management
Thank you, Tom, for choosing to stay with us on your fist trip to the Bay Area. We are thrilled to hear that you enjoyed our complimentary breakfast, as well as our convenient bay front location. We look forward to serving you again on your second visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
We had a wonderful stay and would highly recommend this hotel to others.
Comment from Hotel Management
Mar 24, 2015 by Brian, Hotel Management
Thank you for commenting on your wonderful experience at Bay Landing. We appreciate the high recommendation!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and pleasant

Posted Mar 18, 2015
Relatively quiet but comfortable and convenient for SFO watching the planes landing is a nice diversion whilst waiting for departure time.Planenoise not evident inside the hotel. Good choice for breakfast
Comment from Hotel Management
Mar 20, 2015 by Brian, Hotel Management
Thank you for commenting on our convenient and pleasant hotel. We are happy to read that you enjoyed our quiet and comfortable rooms. Your business is much appreciated. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwalk, CA

Nice hotel close to the airport

Posted Mar 17, 2015
Pros: The rooms were large and the beds were very comfortable. Employee at the front desk was very helpful
Cons: The breakfast.
Location: It was nice having Elephant Bar and El Torito in the parking lot.
I was very happy with our experience with Bay Landing. When we made the reservation, I asked that our room be close to my mothers and we were given adjoining rooms, which was really nice. We were right next to the elevator and we never heard any noise. The beds were very comfortable and the sheets were very soft. When we checked in, Vivian (I think that was her name) was very helpful and provided us with the airport shuttle schedule. The next day, she called over to the Elephant Bar and put our name on the list. She was very nice. My only complaint was the breakfast. I didn't like that everything had to be microwaved. At one point, my husband went to make a waffle and the waffle machine broke in his hand. He stood with batter all over his hands, trying to keep more of it from going onto the floor. I asked the employee in the kitchen area for help and she looked at him and then very slowly went over and found a rag and then very slowly came back and helped him with the batter. Didn't ruin our day, but it did put a damper on the beginning of it. All, in all, I would highly recommend the hotel.
Comment from Hotel Management
Mar 19, 2015 by Brian, Hotel Management
Thank you, Tina, for the high recommendation. We are pleased to hear that you were happy with your experience at Bay Landing. I will share your feedback with the breakfast team. Your patronage is much appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with nice surroundings

Posted Mar 16, 2015
Only stayed one night before catching a flight, rooms are comfortable and spacious, although the decor is somewhat outdated. There was a lot of variety at breakfast, but taking turns at the microwave ovens is a little lengthy and everything is served cold, so you cant really skip it. It's not a real problem, but it could be frustrating if you're in a hurry. There are 2 nice restaurants next to the hotel as well. Overall it is a nice place to stay near the airport or if on business in the area, I would stay here again.
Comment from Hotel Management
Mar 18, 2015 by Brian, Hotel Management
Thank you, Tunde, for taking the time to review your experience at Bay Landing. We are pleased to hear that you had a comfortable experience at our convenient location. We look forward to serving you again on your next visit to the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fairfax va

Overall very good

Posted Mar 15, 2015
The bathroom in our room needed more cleaning and care. Other than that, everything else was great
Comment from Hotel Management
Mar 17, 2015 by Brian, Hotel Management
Thank you, Ahmad, for taking the time to comment on your very good experience at Bay Landing. I will share your feedback with our housekeeping team. We appreciate your patronage, and hope to see you again on your next visit from Virginia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel conveniently located near the airport.

Posted Mar 13, 2015
Pros: Cleanliness, breakfast options, location.
Cons: Friendliness of staff at front desk.
We loved the outdoor patio and enjoyed a bottle of wine out there. Also enjoyed the walking trail near the waters edge.
Comment from Hotel Management
Mar 16, 2015 by Brian, Hotel Management
Thank you for taking the time to comment about your recent stay with us. I am sorry to hear that you did not experience our genuine hospitality at the front desk. We are happy to read that you enjoyed our breakfast as well as our bay front patio. We value your patronage, and hope to see you again soon!