Best Western Hotel California

I don't agree with a lot of negative comments here. I think that it is a very good deal. Just ask for a quiet room and you will get one! It is very well located, in the center really. The hotel itself has charm, beds are very confy and the crew is very friendly. Unless you are willing to pay the price of a 5 or 4 stars hotel, in its category this hotel is quiet a deal!

Non of the employes told us true about parking. The guests staying at the hotel can park theirs cars for about 20-25 $ a night right next to the hotel, but non of the personal who works at the hotel mentioned that, instead they would send us to all kinds of places with prices $40-45 . Also another thing... the building is tall and living at the 6th floor had to use stair case going down in almost 96% of the time.For some reason it just does not want to show up when you want to go down.No problem to go up. Liked free wine and cheese every evening, complementary breakfast was not bad at all. We had problem with connecting to free wifi using ipad.Gave up...

I arrived early morning but the room was there. The hotel staff was very friendly. The room is pretty good. The only caveat is it was noisy at night outside. that is SF street life.

The hotel was clean and well kept. The staff were excellent. Very friendly and helpful. For any little problem they were right there to fix it and if they couldn't it was fixed the next day. TV wasn't working so next day the provider had it fixed; one electric heater not working, fixed the next morning. The weekends are very noisy due to the club next door but the hotel staff will give you ear plugs if you don't have your own. Good buffet breakfast included; wine and cheese every day was nice even if we didn't have it every day. Area the hotel was in was fine and easy walk to Union Square and the Bart. Hotel is old but has character and well looked after.

Very smelly musty not very fresh,Room was very tiny.Male staff member at reception very rude when i complained about the room,he said go somewhere else if you dont like it.Overall it was very dissapointig

Overall the experience was OK, rooms seems to be a bit small and crowded. The mattress was too soft or old and was not comfortable for two people to sleep on the king bed. The staff was pleasant and helpful. Complained about the mattress but the so called 'fix' did not help.

excellent location -- fine rooms, not too big but well equipped -- and great staff

I chose the hotel based on prior reviews. I would recommend this hotel to anyone who is easy going and looking for a place that feels confortable. Old hotel with a bit of a musty smell from the carpet the first time you exit the elevator but don't notice thereafter. Definitely counterbalanced by location, all of the interesting architectural features and poster-theme throughout. Great old deep bath tub and good water pressure for a shower. Room small but cozy and immaculate, bed very comfortable and hardwood floors were a definite asset. A bit of noise but that is to be expected when you are right downtown. I faced the front of the building on the 10th floor and didn't have any trouble sleeping. Staff all very friendly and helpful, great breakfast buffet and excellent internet access. (Didn't participate in the tequila welcome or daily wine and cheese but people seemed to enjoy themselves.) I spent a week here as a single female traveller for a conference and vacation and it will be high on my list for a return visit.

The location of the hotel is great, and the room was spacious and clean. The lower rating is due to the fact that there were a collection of small things that added up. For instance, there was no television available in the hotel due to a new cable system being installed. The ice machine is in the basement. There was no information in the room about the hotel, the area, amenities, etc. The combination shampoo/conditioner felt a bit low rent. And I didn't find out that I should have been offered a free tequila shot at check in until I went down to find out why my TV wouldn't work. Nothing major to complain about, but small considerations would be nice. I would give it another try...

We had a great experience! Staff was super helpful! Breakfast was very convenient! Excellent location! Have NEVER had softer sheets and towels:) ! Would definitely go back!