Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

business

Posted Jun 13, 2015
Pros: customer service - front desk, everyone helpful and friendly
great customer service from staff, good location. thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

It will do

Posted May 2, 2015
Pros: Convenient
Cons: Bed and pillows
Older but well maintained and clean. Convenient to area, especially Stanford medical. Very nice breakfast. Two negative issues were the bed and pillows. Bed very hard, and pillows were cheap and unconfortable.
2 out of 5
by A verified traveler from Scottsdale AZ

Don't stay here

Posted Jan 24, 2015
Pros: Absolutely nothing.
Cons: Every thing! Maintenance. The room smelled. Attitude of the staff (not at all welcoming).
Hotel is located in very sketchy area. Did not feel safe. This is an older property and not well maintained. Too close to the train tracks. Lock on the room door was broken. Couldn't wait to get out of there!
3 out of 5
Recommended
for Families
by Kimberly from Gold River

Not great, but served our purpose.

Posted Jan 23, 2015 on Hotels
Leaky sink, dirty duvet and coffee maker did not work. Could smell cigarette smoke. But bed was comfortable and room was very quiet. It was very convenient to the Stanford medical center on 450 Broadway in Redwood City (2.6 miles). All things considered, I would stay there again.
2 out of 5
by A verified traveler

More like a motel

Posted Jan 15, 2015
Pros: Staff is very welcoming.
Cons: Needs to be renovated.
Location: Facing the major road. Quite noisy. Enterprise car rental is just across the street.
Old building. Smell in the room because of being old or because carpets are old. Not sure. It smells.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Pricey for what you get.

Posted Jan 13, 2015 on Hotels
A bit pricey for the quality and location. Remodeled rooms with nice beds and toiletries. Carpet kinda dingy and musty though. And rather lousy coffee. Decent breakfast spread, but Stacks next door is better if you have time,
3 out of 5
by A verified traveler

Posted Jan 8, 2015
Hotel was outdoor and loud (noise was very loud from outside and other rooms). breakfast was not up to par. Bed and pillows were not comfortable. But did have fridge and microwave.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Great place to spend the night

Posted Dec 30, 2014
My friends and I were visiting SF and ran out of ideas for places to stay in the Bay Area but knew we were going to explore Half Moon Bay the next day so we headed south. Found this hotel online and it fit in our price range so we booked it without too many expectations. We were welcomed as soon as we got there and checked into our room for the night. It's nicely lit outside with plenty of free parking off the street and the neighborhood seemed to be decent! Our room was what we expected - clean bathroom and bed, no odors, and a working heater. We slept great - couldn't hear any outside noises and the bed was comfortable. The breakfast was kinda boring but I wasn't expecting anything better. Just bagels, pastries, cereal, eggs, coffee, and juice. They also had s waffle maker but who has time for that? Overall I would recommend it if you need a place to crash.
1 out of 5
Recommended
for Families
by A verified traveler

ICK!!!

Posted Dec 10, 2014 on Hotels
it was so bad I didn't even spend the 2nd night there-it was dirty
1 out of 5
Recommended
for Couples
by Melissa from Los Angeles, CA

Skip this one

Posted Nov 18, 2014 on Hotels
Unfortunately I expected more from the Best Western name. The hotel offered continental breakfast and has a pool, but it was difficult to overcome the outdated room and uncomfortable neighborhood (it felt unsafe to walk around at night). I would not recommend this hotel or stay here again.