Ratings based on 1,337 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Close to SFO and restaurants

Posted Dec 16, 2014
Pros: Location.
Cons: The back rooms should be more sound proof.
Location: Great restaurants at many price points close by.
This is a convenient hotel to San Francisco Airport. The area has many restaurants around it is a great area to walk around in. The one negative is that the back rooms closest to the railroad tracks can be very noisy when the commuter trains are running.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom oregon

Walk to BART

Posted Dec 8, 2014
It met my needs. Walking distance to the BART station and accessible to the entire valley, including Levi's Stadium
2 out of 5
by A verified travelerfrom Roseville, Ca

Horrible Front Desk Service

Posted Dec 4, 2014
Pros: Room was clean
Cons: Sensitivity training a must for that particular individual...behavior was unacceptable!!!
Location: N/A
Flight delayed caused arrival to destination city and this hotel at 3:00 in the morning! Hotel Front Desk Customer Service Rep "Orlando" was rude, unwilling to get us to the room in the heavy rain? The room was on the far side of the property.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

WHAT WAS EXPECTED FROM A BW

Posted Nov 30, 2014
Pros: CLOSE TO AIRPORT
Cons: ROOMS A LITTLE TIRED
Location: FINE
GREAT STAFF. EASY AIRPORT SHUTTLE BOTH WAYS. COMP CONT. BREAKFAST FOR EARLY DEPT. WAS NICE TOUCH.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2014
Great location....lots of shops & restaurants close by.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Vacation Overnight Layover

Posted Nov 26, 2014
10 minutes from Airport if traffic is heavy traffic - shuttle from international terminal also a plus. Plane and train noise noticeable - just be good and tired and you will not care - at least for long!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom somerville MA

overnight before flight

Posted Nov 26, 2014
Pros: see above
Cons: a bit noisy
Location: close to airport
good stay for overnight flights. staff well trained in organizing airport transfers. early morning snack buffet offered of good quality. restaurant on premises is very friendly and good.
3 out of 5
by A verified traveler

Not convenient to airport

Posted Nov 22, 2014
This shouldn't qualify as a 3 star hotel near the airport. Although fine for a Best Western, the other 3 star hotels are in superior locations and quality of facilities.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable but a bit noisy

Posted Nov 19, 2014
Pros: Very convenient and comfortable
Cons: More sound proofing
Very convenient to SFO. Nice rooms - no fuss or frills. The only downside was the noise from people in the parking lot and passing trains. Had to leave the AC fan running all night to drown them out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room condition

Posted Nov 17, 2014
Pros: Very close to SFO airport - nice restaurants close by.
Cons: Needs an elevator to second floor.
Room was clean - but, when taking a shower - I could never get the hot/cold water temperature to stay the same. It would suddenly get EXTREMELY hot or EXTREMELY cold - Free breakfast was surprisingly good - fresh fruit, egg quiche, juice, coffee, muffins, etc.