Ratings based on 3,329 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Good location for tourist attractions, cable cars and the muni. Would go back if in the city again
4 out of 5
Recommended
for Everyone
by A verified traveler

Ruhiges Hotel in zentraler Lage

Posted Mar 26, 2015
Pros: Das Restaurant, das dem Hotel angeschlossen ist und die Betten.
Location: Das Hotel befindet sich in der Nähe von "Pier 39".
Das Zimmer wies ein Kuriosum auf: Es gab ein Bad mit Wanne und WC; der Spiegel und das Waschbecken befanden sich im Schlafzimmer.
Comment from Hotel Management
Mar 27, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for taking the time to comment. Some of our rooms are indeed on the quirky side. I hope your time in SF was fabulous and we hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Awesome Birthday celebration!

Posted Mar 25, 2015
Pros: Location and Bell staff
Cons: Front desk service was inconsistent. Housekeeping needs to be a little more attentive.
Location: Everything is nearby. The Powell trolley car line is a block away. The wharf is 2 blocks away. You could walk anywhere!
We stayed 8 nights at the Tuscan Inn. First the Internet in the rooms is really pretty great. The staff are mostly awesome. Some were good but not great! The Rooms are small, but functional. We really didn't spend much time in the room. We are decent tippers for but on 2 occasions we didn't get coffee or our garbage taken out. At that point we stopped tipping. The restaurant in the hotel is average, service was good food was mediocre. The very best thing about the hotel is the bell staff. They went above and beyond. I don't think I ever opened a door on my own. I think we waited 20 seconds for them to get us a cab. They were knowledgeable and friendly. Great!! The hotel is in just about the best location to be in all the action or get transportation. I highly recommend this hotel for that reason alone!!
Comment from Hotel Management
Mar 25, 2015 by edsincoff, Hotel Management
Thanks for staying with us for 8 nights and allowing us to help celebrate your birthday. I appreciate all of the feedback, and thank you for taking the time to share your observations. We are glad your time in the city was awesome and we hope to see you again soon...
3 out of 5
Recommended
for Couples
by A verified travelerfrom Bad Mergentheim

Gute Mittelklasse, super Lage zum Pier!

Posted Mar 24, 2015
Pros: Lage!
Cons: Zimmereinrichtung, Housekeeping!
Location: Pier 39, Alcatraz!
Das Tuscon ist leider schon etwas in die Jahre gekommen und die Zimmer dürften nicht noch kleiner sein ca.20m²! Klimmaanlage bzw. Heizung roch leider über die ganze Zeit sehr unangenehm! Houskeeping machte leider auch keinen so guten Job, es wurde irgendwie jeden Tag etwas vergessen! Im Hotel gibt es jeden Morgen Kaffee, tagsüber Wasser mit Zitrone- oder Orangegeschmak, und Abend ist Werinverkostung, alles Gratis! Lage ist sehr gut, direkt im Hafenviertel, daher Shopping, Restaurants, Bars jede menge vorhanden!
Comment from Hotel Management
Mar 25, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for taking the time to share your Tuscan experience. Sorry about the inconveniences and frustrations we caused. I hope your San Francisco adventure was otherwise fabulous. We wish you safe travels and happy trails...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Hotel agradable cerca de Fishermans Wharf

Posted Mar 24, 2015
Distancia a pie del Pier 39, plaza Ghirardelli, etc. Área segura para caminar de noche. El estacionamiento del hotel es caro pero enfrente hay uno de un centro comercial más economico. Habitaciones pequeñas, mobiliario nuevo y limpias. Café en las mañanas y vino en la tarde. Servibar disponible en la habitación.
Comment from Hotel Management
Mar 25, 2015 by edsincoff, Hotel Management
Thanks for the 5 Star review, glad to hear that you had a terrific Tuscan Hotel experience and we hope to see you again soon....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Wine Reception

Posted Mar 24, 2015
Pros: Location and service
Cons: breakfast included would have been preferred
Location: short walk to tour bus, shopping district, Alcatraz ferry, cruise terminal
Loved the location of the hotel and the wine reception in the evening. Used the Limo service to airport. Would have liked breakfast included but overall great stay.
Comment from Hotel Management
Mar 26, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. We do offer reservation packages that come with breakfast, however, to keep our rates as low as possible; we offer reservations for rooms which do not include breakfast so that our guests can have the option of saving a few dollars. We'll look forward to the pleasure of serving you again soon...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Good hotel close to pier 39

Posted Mar 23, 2015
Pros: Location
Cons: Wifi in all rooms (420 - none). Toilet rolls holder location.
First night stayed in room 420 (on the street side) and we like to sleep with the window open, but it was way to noisy. On top of that the Wifi didn't work and the safe didn't work either. We asked the next morning to be moved and the staff was great and moved us while we where out. We only had to pack our bags. The interior room was much less noisy and the Wifi and the save work as well. We stayed 3 night and would recommend the interior rooms if you want to be close to pier 39. One last thing... the toilet roll holder is in the most stupid place possible.
Comment from Hotel Management
Mar 25, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the feedback. Sorry about all the inconveniences and I am in agreement with you regarding the location of the TP holder. I'd love to meet the designer who thought the awkward placement in some of the rooms was a brilliant idea. We hope your SF experience was fabulous and hope to see you again...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Great location

Posted Mar 23, 2015
The staff was very friendly, we arrived early so they held our bags and called as soon as our room was ready. Great location for sightseeing and within walking distance of most downtown sites.
Comment from Hotel Management
Mar 25, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the shout out to our great staff. Hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom e.g.St. Paul

Great location

Posted Mar 22, 2015
Pros: Location was great. Staff was very polite and the 5 to 6 wine hour!
Location: Everything is close. All you you have to do is ask and the staff will help you.
Rooms were clean and the staff were very friendly. We would go here again.
Comment from Hotel Management
Mar 23, 2015 by Edsincoff, Hotel Management
Thanks for staying with us and for the five star review. We appreciate the kind words about the hotel and our fabulous restaurant Pescatore. We hope to have the pleasure of seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful San Francisco experience.

Posted Mar 16, 2015
We had a wonderful stay. The location and the happy hour was perfect. The bed was a bit soft. But otherwise everything is great.
Comment from Hotel Management
Mar 18, 2015 by edsincoff, Hotel Management
Thanks for the 5 Star review. We're glad you had a great visit and look forward to your next trip to SF....