Ratings based on 3,374 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

the staff made the hotel a wonderful experience.

Posted Apr 16, 2015
I had a great stay. Rarely have I experienced so much, for so little.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Southam, England

great hotel, good location, great staff

Posted Apr 13, 2015
Pros: Cleanliness Staff
Cons: Can't think of anything- if we had needed something more I am sure the hotel would have accommodated us.
Location: Pier 39: lovely shops and restaurants. Has a name for being a tourist trap - which it is, but its not as down market as I was led to believe!
We stayed here for 4 nights in March 2015. The hotel was clean and appeared well kept. The room was smart and well maintained. All staff were courteous and helpful. The orange & lemon water in reception was a nice touch for a cool drink when returning from a days sight seeing. There was also a bowl of doggie treats for the 4 legged guests :) The hotel is located in great place for exploring especially Fort Mason & Fishermans Wharf area. Some of the surrounding area needs some TLC as it looks somewhat run down in places.
Comment from Hotel Management
Apr 14, 2015 by edsincoff, Hotel Management
Thanks for the 5 Star review and all of the very kind comments. Glad you had a great experience at The Tuscan Hotel and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Forest, Calif.

Second time at this hotel!

Posted Apr 13, 2015
Pros: The morning coffee/tea and the afternoon wine tasting in the lobby is appreciated. Great staff - front desk, bell/parking. maids, concierge (useful).
Cons: Small issue with elevators. Attached restaurant still doesn't have seating for large individuals (I complained about this before!). Open room window?
Location: When taking the F Trolley, go PAST Ferry Building to California/Drumm stop (1st stop on Market St.) to access Muni Metro and BART station.
I was happy to return to the Tuscan after a previous stay a few years ago. The Wharf location is useful and it's close to a variety of great transportation options (walking, bus/trolley/cable car, boat/ferry) to get to the other great attractions of the Bay Area. There are two nearby grocery stores (Safeway and Trader Joe's) as well as an International Market next door.
Comment from Hotel Management
Apr 14, 2015 by edsincoff, Hotel Management
Thanks for returning to The Tuscan Hotel, we appreciate your kind comments and will work hard to earn your continued loyalty. We look forward to your next trip to SF....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Springs Ca

close to attractions

Posted Apr 12, 2015
Pros: Just about everything.
Cons: More variety on snacks with the wine reception but hard to complain when you get free wine.
Location: Just 2 short blocks from Fisherman's Wharf. Close to all the tour companies. Lots of restaurants, too many to name.
The hotel was very close to what we wanted to see and do. Staff were very helpful and knowledgeable. Evening wine reception was awesome. Met a lot of nice people from different areas. Tom, one of the mgrs. was great and helped us a lot. Room was quite small but I guess this is typical for San Francisco. Bed was comfortable but when used to a king it was little small for my wife and I. Overall I would highly recommend this hotel.
Comment from Hotel Management
Apr 14, 2015 by edsincoff, Hotel Management
Thanks for the 5 Star review and all of the nice comments about Tom, the staff and the hotel. We look forward to the pleasure of serving you again on your next visit to Fisherman's Wharf. Hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel... Close to everything...

Posted Apr 10, 2015
The hotel was wonderful I was able to go many places as the location is excellent
Comment from Hotel Management
Apr 13, 2015 by edsincoff, Hotel Management
Thank you for staying with us and for the 5 Star review. We appreciate the most excellent comments. Hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great location

Posted Apr 8, 2015
We were close to fisherman's wharf and other tourist attractions.
Comment from Hotel Management
Apr 10, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the nice review!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Annapolis, MD

Posted Apr 7, 2015
Pros: The ambiance and wine and snacks in the evening was a nice addition.
Location: You can walk to Fisherman's Wharf, and view Alcatraz. You can walk to almost all of the Piers, and Park. You can also walk to Ghirardelli Square.
This is the second time my daughters and I have stayed at the Tuscan, and we absolutely love it!!! We love having the convenience of having the Pescatore restaurant right there, not to mention how delicious the food is. The Hotel is walking distance to just about everything, but far enough away from all of the noise of Fisherman's Wharf. Everything is easily accessible, and having a Trader Joes close by is nice, too, to pick up snacks. The hotel staff is extremely accommodating, and our room was extremely clean. We will definitely be staying here again!!
Comment from Hotel Management
Apr 8, 2015 by edsincoff, Hotel Management
Thanks for staying with us again and thank you for the 5 Star review. Thrilled that we're your home away from home and we will work hard to make sure you and your daughters are always comfortable and satisfied. We look forward to your next visit and hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Prima verblijf, toeristisch

Posted Apr 7, 2015
Prima hotel, als je graag in het meest toeristische deel van SF wil verblijven. Personeel is zeer attent en de kamers goed. Het sanitair mag zeker een opknapbeurt hebben, maar volstaat. Lekkere douche. Minuscuul bad... Het aangrenzende restaurant is zeer goed, maar aan de prijzige kant. Dit geldt ook voor het ontbijt.
Comment from Hotel Management
Apr 8, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for taking the time to share your kind words. Not only are we the top tourist attraction in SF, we are one of the top 10 tourist attractions in the United States. Being right in the middle of fisherman’s wharf, you can’t beat the location for shops, restaurants and all the activities near the wharf and around Pier 39. Hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Great stay. The staff was welcoming , accommodating and very friendly. I will be back. Thank you
Comment from Hotel Management
Apr 7, 2015 by edsincoff, Hotel Management
Glad to hear that you had a great stay! Thanks for the kind comments and we'll hope to see you again soon....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Great Week at the Best Western Plus The Tuscan!!!

Posted Apr 6, 2015
Pros: Location and friendly staff.
Cons: It was perfect for us.
Location: The Tuscan is only a couple blocks from Fisherman's Wharf and the bay. No reason to stay anywhere else!!!
My girlfriend and I decided to take a week vacation in San Francisco. I spent a week in San Francisco about 9 years ago and stayed in the financial district and after staying at The Tuscan this time, I have no idea why I did that. The Best Western Plus The Tuscan is located near Fisherman's Wharf and very convenient to almost anything you want to do and see in San Francisco. Frankly, the location cannot be beat. We were an early check in an although our room wasn't ready, the staff was very pleasant and accommodating and stored our bags while we went out for some sight seeing. They called me on my cell phone when our room was ready which was still 2 hours earlier than normal check-in. The room was perfect for us with a kind sized bed and plenty of room for my girlfriend and me. The restaurant adjoining the hotel had good food and very courteous staff. I must say the staff at the hotel was always very courteous and friendly throughout our stay. The rooms aren't real big but they aren't small either and frankly we didn't spend much time as we were constantly on the go. I think the best thing about the Tuscan is that it is so close to everything. I certainly will stay here again when I come back to San Francisco.
Comment from Hotel Management
Apr 8, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the wonderful 5 Star review. I'm so glad that you and your girlfriend were well cared for during your week at The Tuscan Hotel. All of your kind comments are most appreciated and we hope to have the luxury of serving you again soon...