Ratings based on 3,548 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bra läge

Posted May 28, 2015
Suverän service av vänlig personal som pysslar om dej på bästa sätt
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2015
Estuvo muy cómodo y muy bien ubicado, las habitaciones muy agradables
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bainsville, Ontario

Nice hotel with excellent service!

Posted May 27, 2015
We were greeted with a fantastic smile and two glasses of wine by Tom who is THE most amazing host we have ever encountered. Never have we felt so welcomed and taken care of. Always willing to go over and above. As well as nice and clean rooms, they offered a daily happy hour which consisted of an hour of complimentary wine in the lobby. What a delightful treat. I would recommend this hotel to anyone!
3 out of 5
by A verified travelerfrom California

Posted May 26, 2015
Pros: The staff was nice.
Cons: See above
Location: location was good with quick access to restaurants.
I was surprised by the 55 dollar parking. I also was disappointed with just coffee in the morning. The view was a block wall 5 ft from the window. Overall not the best experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
GREAT RECOMMEND TO ALL WHO WANT TO BE NEAR THE WHARF.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom santa barbara

Convenient n comfortable.

Posted May 25, 2015
Carpet dirty. Wine tasting nice touch. Super convenient location. Parking fees should be included. Never needed our car. Restaurants close by. Fridge. Perfect vacation stay!!!!
2 out of 5
by A verified traveler

Hotelzimmer und Ausstattung

Posted May 25, 2015
Pros: Der Service, sehr nette und hilfsbereite Mitarbeiter.
Location: Hotel liegt in der Nähe von Fisherman's Wharf und der Cable Car Bahn.
Das Preis- /Leistungsverhältnis stimmt nicht. Die Zimmer zu klein, etwas schon in die Jahre gekommen und im Gegensatz zu anderen Hotels von Best Western muss man für die Mikrowelle im Zimmer eine Gebühr von 20 Dollar bezahlen. Und was noch zu beanstanden ist sind die Parkgebühren vom Hotel selber, 50 Dollar plus Tax pro Nacht.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Close to everything

Posted May 25, 2015
Pros: Everything.
Cons: Lower valet parking price.
Location: See above.
Loved the location as we could walk to most of what we wanted to experience. Highly recommend the valet parking even though it is pricey. If you like wine, you will love the late afternoon wine gathering in the lobby. The staff were all amazing and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
The location was good for a lot of things. The staff was courteous and professional, especially the room cleaners and doormen. The attached restaurant, not part of hotel, was okay, service was poor there the one time we were there in the evening.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, Wa

Nice hotel close to Fisherman's Wharf

Posted May 21, 2015
Great location, comfortable rooms, walking distance to the wharf and restaurants...just what we were looking for to celebrate our anniversary.