Ratings based on 2,278 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Amanda from Perth, Australia

Nice hotel in central location

Posted Apr 17, 2014
Pros: Close to all the great attractions
Location: Fisher mans wharf, Pier 39
Lovely location and staff. Easy access to all the joys of San Francisco.
4 out of 5
Recommended
for Everyone
by Helen from Manchester, England

Great hotel in a brilliant location

Posted Apr 16, 2014
Pros: Great location, clean, comfortable and well maintained rooms. Friendly staff.
Cons: Nothing
Location: Close to Fishermans Wharf, Pier 39, Pier 33 and Ghiradelli Square. Amazing breakfast at Hollywood Cafe a mere 2 minutes walk away.
The Tuscan is a smart, attractive and comfortable hotel in a fantastic location for the sights of San Francisco! I travelled with my husband and 2 seniors and our pre-arrival request of rooms close together was fulfilled without an issue. We also had a package delivered 48 hours before we arrived (we had arranged for it to be delivered after our arrival but it came early) and the friendly staff took the package and held for us without any problems. Friendly concierge/valet who were always on hand opening doors Recommended by all 4 of our travel party. The only downside was the $45+tax charge for valet parking (no self-park option) - we only had a car for one night but it could prove an expensive addition but I understand this is the norm in San Fran!
5 out of 5
Recommended
for Everyone
by Les from Chicago

Convenient location, comfortable accommodations.

Posted Apr 11, 2014
Pros: Location and friendly staff. Comfortable room. Helpful concierge. Fruit-flavored water always available in the lobby.
Cons: Have coffee available all day in the lobby, not just in the morning.
Location: 2 blocks from Fisherman's Wharf; great restaurants and fun shopping nearby.
The room was comfortable, if on the small side for the 2 double/queen beds. Nice-sized bathroom. Plenty of towels without asking, and very clean overall. The lobby is attractively furnished. The concierge was extremely helpful. All the staff were friendly and helpful.
Comment from
Jan 12, 2014
Hi Les - Thanks for staying with us and for the 5 Star review. Appreciate the kind words and we're pleased you enjoyed your experience at the Tuscan. I'm happy to hear the concierge and rest of the staff were helpful during your visit. Our rooms are indeed "cozy", but, we’re glad you were comfortable and we hope to have the pleasure of seeing you again soon!
5 out of 5
Recommended
for Everyone
by Gina from Brisbane, Australia

A gem in North Point

Posted Apr 10, 2014
Pros: Good value for money, location
Location: Close to Fisherman's Wharf, cable car terminal, street car, Harbour cruise
Friendly courteous staff, ever so accommodating. Clean, quiet, comfy room on the third floor facing the courtyard. Conveniently located to the cable car terminal & Fishermans Wharf. Totally enjoyed our 2 nights stay & will definitely recommend it to our friends.
Comment from
Jan 11, 2014
Hi Gina - Thanks for staying with us and for the 5 Star review, much appreciated. I'm happy to hear you enjoyed your 2 nights with us and having you recommend us to your friends is definitely the greatest compliment we could hope to receive. We hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified traveler

Better then expected

Posted Apr 10, 2014
I was really surprised on the hospitality of the staff here. They were all so nice and helpful. They even had a wine hour at 5pm everyday to welcome new guests. My wife and I enjoyed the stay.
Comment from
Jan 11, 2014
Thank you for the 5 Star review and for all the kind comments. I'm always pleased to learn when expectations have been exceed. Hopefully we will have the pleasure of serving you and your wife again soon!
5 out of 5
Recommended
for Everyone
by john

Close to Fisherman's Wharf

Posted Apr 9, 2014
Great place to stay. Centrally located. Wish the $50 valet parking fee was disclosed before I finalized the purchase.
Comment from
Jan 10, 2014
Hi John - Thanks for staying with us and for the 5 Star review, much appreciated! I'm glad to hear you enjoyed your visit and that you found our location to be desirable. Sorry about the sticker shock for parking. The parking prices should be on the Expedia website, we'll check to make sure that it's up to date. Hope to see you again soon...
3 out of 5
by A verified traveler

Good for Fishermans wharf

Posted Apr 9, 2014
Pros: It was well located for the area we wanted.
Cons: Some better curtains or blinds for the windows. Better sound proof windows, the road was noisy and the bins being emptied at 6am didn't help.
Location: Well located for Fishermans wharf, and little Italy area.
Room was ready early, the room we had was overlooking the road. The housekeeping could have been better in the rooms and the rooms and hotel could do with a face lift, .
Comment from
Jan 10, 2014
Thanks for staying with us and for taking the time to post your review. Your honest feedback for improvement is appreciated...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, close to the action at Fishermans Wharf

Posted Apr 7, 2014
Nice, quiet and clean hotel. Staff is attentive and helpful. The only gripe is that in the king bed rooms, the light for the bathroom is visible to other people trying to sleep in the room. You can't use the light without disturbing others in the room.
Comment from
Jan 7, 2014
Thanks for staying with us and for the kind comments. Sorry about that bathroom light, would love to meet the designer who thought that set up was a brilliant idea in some of the rooms! Hope to see you again soon...
5 out of 5
Recommended
for Families
by Cleo from Temecula, CA

Comfortable and clean with very friendly staff.

Posted Apr 6, 2014
Pros: The rooms were clean, quiet (facing away from the street) and the beds were extremely comfortable.
Cons: We were actually really happy with everything!
Location: Close to the water, you can walk to Pier 39.
The rooms were comfortable, clean and well maintained. The staff were very helpful and let us check in 4 hrs earlier because we had a bad experience at a previous hotel. The hotel is a short walk to Pier 39. Valet is offered although it's a bit steeply priced but you have in and out privileges and I think it's worth having your car parked in a secure area. The location is close enough to walk to pier 39. We enjoyed our stay!
Comment from
Jan 7, 2014
Hi Cleo - Thanks for staying with us and for the 5 star review. Glad to hear you found what you were looking for at the Tuscan after a bad beginning at another hotel. We appreciate the kind comments and hope to see you again soon...
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 5, 2014
Nice place but very disappointed that we had to pay $50 a night for parking that was ridiculous...
Comment from
Jan 7, 2014
Thanks for staying with us and for the nice3 comments about the hotel. Parking is definitely expensive in the city, we suggest not even bringing a car to SF unless absolutely necessary, our public transportation system is amazing. We do try to be competitive with other hotels in the area which offer valet parking, however, it's still pricey.