Ratings based on 3,132 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but rooms & upstairs need updating!

Posted Dec 20, 2014
Good overall but it does need updating. Some staff were super friendly & helpful, others not so much. The free wine in evenings is a lovely touch though
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all amenities and sight seeing

Posted Dec 19, 2014
Pros: On site restaurant Pescatores was great and served superb food. Also hotel very central to Pier 39 and other sight seeing venues
Location: Would recommend visit to Alcatraz, Pier 39, Rain Jungle Restaurant, Boudin Bakery and city tour on the open air bus with audio tour
Hotel staff warm and welcoming making for a pleasant experience. Complimentary wine for happy hour every day was perfect for meeting other guests and added to the friendliness of the staff.
Comment from Hotel Management
Dec 20, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the very kind comments. Our nightly wine hour is my favorite 60 minutes of the day and I'm glad to hear that this was a memorable experience for you. We hope to see you again soon and wish you happy holidays!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom brisbane

Good hotel close to fishermans wharf

Posted Dec 17, 2014
We had a hire car they we dropped off to the Sheraton fishermans wharf and then we were able to walk across the street to our hotel. The room was small but extremely comfortable. We enjoyed the wine hour held each evening at 5.00pm. Kimpton hotels do this well.
Comment from Hotel Management
Dec 19, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the very kind words. Glad to hear you enjoyed your Tuscan Hotel experience, sounds like you're a Kimpton fan too! We look forward to your next visit and wish you Happy Holidays...
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean hotel

Posted Dec 16, 2014
We had a great experience. The staff was friendly and helpful
Comment from Hotel Management
Dec 19, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. Most appreciated and we are pleased you enjoyed your visit. We look forward to seeing you again soon and wish you happy holidays...
4 out of 5
Recommended
for Everyone
by A verified traveler

Locality wise excellent. Restaurant lovely.

Posted Dec 14, 2014
Pros: Convenience and locality
Cons: They need to check before debiting any credit card that things have not been paid for in cash.
Location: Fishermans Wharf and shops.
The only thing that went against this hotel was the fact that I paid for a long distance phone call in cash when I left but they still debited my bank card and when I got back to New Zealand has found this debit on my bank card which I wasn't happy about.
Comment from Hotel Management
Dec 20, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the mostly kind comments. Sorry about the billing issue regarding your phone call and hopefully this has already been corrected. If not, please contact the hotel and we'll make sure that this issue is addressed straight-away. Happy Holidays and we hope to see you again soon…
5 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel in zentraler Lage

Posted Dec 12, 2014
Wir haben das Hotel als Ausgangspunkt für unsere Besichtigung der Hauptsehenswürdigkeiten von San Francisco genutzt. Das Personal war freundlich, die Zimmer gut aber nichts Außergewöhnliches und die Lage hervorragend für unsere Zwecke geeignet.
Comment from Hotel Management
Dec 14, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 star review, much appreciated. We're glad you enjoyed a fabulous experience at The Tuscan Hotel. Hope to see you again soon.Happy Holidays....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, canada

Great location

Posted Dec 9, 2014
Pros: Location and price
Cons: Not much
Had a very pleasant stay at the Tuscan. It was very clean, well maintained and convienent. It's proximity to pier 39 and fishermans wharf makes it that much more desirable. The staff at hotel were friendly and helpful when we had questions. The evening wine provided as a courtesy was the icing on the cake. We will definitely be back and highly recommend!
Comment from Hotel Management
Dec 14, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. Glad you had an pleasant experience and we definitely hope to see you again soon.
Comment from Hotel Management
Dec 14, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 star review, much appreciated. We're glad you enjoyed a pleasant experience at The Tuscan Hotel. Hope to see you again soon.Happy Holidays....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great location for families

Posted Dec 6, 2014
Excellent service, clean rooms and in great location. Near Fisherman's Wharf (walking distance). One block to the F line to the BART and Market Street. Walking distance to the Powell and Hyde cable car which takes you to Union Square and main shopping centre. Next door to a Safeway. Close to several restaurants. A great hotel for families.
Comment from Hotel Management
Dec 14, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 star review, much appreciated. We're glad you and the family enjoyed a greatexperience at the Tuscan Hotel. Hope to see to see you again soon. Happy Holidays...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Great location, helpful staff. Rooms a bit small.
Comment from Hotel Management
Dec 13, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for taking the time to post your review, much appreciated and we hope to see you again soon...
Comment from Hotel Management
Dec 13, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for taking the time to post your review, much appreciated and we hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Hotel in nice tourist center.

Posted Dec 4, 2014
Friendly staff. Comfy rooms. Perfect location for doing all the tours and shopping and winimg and dining. Great price too. Cant recommend enough.
Comment from Hotel Management
Dec 14, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 star review, much appreciated. We're glad you enjoyed a nice experience at the Tuscan Hotel. We're fortunate to be in such an amazing location. Hope to see to see you again soon. Happy Holidays...