Ratings based on 2,660 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kirkby lonsdale

Lovely place to stay

Posted Nov 26, 2014
Lovely hotel, fabulous location and helpful, attentive friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greeley,CO

Nice staff

Posted Nov 25, 2014
Very nice and close to a lot of things to do. Great location and very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg Canada

nice hotel, close to the main attracrins as pier39

Posted Nov 24, 2014
Location: pier 39, major tours operations
Very friendly staff with nice restaurant on site. welcoming afternoon wine is very pleasing as well as their car srvices to the airport which will not cost you more as a taxi.For sure we will book this hotel for our next visit to San Francisco.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex, UK

2 Blocks from Fishermans Wharf & Pier 39

Posted Nov 24, 2014
Pros: EVERYTHING
Cons: The air con was a little noisy but didn't affect our stay.
The hotel was fabulous, the location was amazing (1 block from the F line) and a stones throw from Fisherman's Wharf & Pier 39. You were also at the start of the Hop on Hop off bus tours and tours to Napa. Pier 33 for Alcatraz was only a short journey on the F as well. The room was immaculate and such a comfortable bed. The staff were very helpful and friendly and the free wine between 5-6pm always went down very well and made a lovely atmosphere in the lobby during these times. The restaurant was also brilliant with lovely cocktails and delicious food. Would definitely recommend to tourists and people wishing to explore san francisco
5 out of 5
Recommended
for Everyone
by A verified traveler

Supurb

Posted Nov 24, 2014
Great location right in the heart of Fisherman's Wharf. Very easy to commute to Union Square as well. Clean and pleasant rooms, couldn't hear anything from the street!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon SK

Beautiful little hotel.

Posted Nov 23, 2014
Location: We walked everywhere we wanted to go. Union Square, the Alcatraz ferry, Fisherman's Wharf, a lovely place.
The service was outstanding, a concierge there all day, very helpful. The wine reception from 5-6 every night was lovely. Very friendly people, I can't wait to go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide, Australia

Great location

Posted Nov 22, 2014
Thoroughly enjoyed our stay here. Great location and easy to get to everything. Not having a car, we needed it to be easy. Helpful staff and good food at the hotel restaurant. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Fabulous cosy hotel stay

Posted Nov 21, 2014
Pros: Its location and comfortable room. Very thoughtful things are done up for guests such as water with Lemon and oranges are placed at the reception area
Cons: Been a happy experience.
Location: We walk to fisherman's wharf and Ghirardelli Square. Did the Ride the bridge too.
Good location which is walking distance to fisherman's wharf. Nice cosy hotel with friendly and helpful staff. Free coffee provided every morning at the lobby. Something special is the unlimited wine every evening for one hour, this is a good networking hour for all guests to mingle and share their tour experience in SFO.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance of moeverything

Posted Nov 21, 2014
Check-in/out was extremely easy and quick. The front desk staff was friendly and courteous offering maps and directions to various tourist attractions. The hotel is within walking distance to fishermans wharf, Alcatraz landing, ghiradelli square, and Lombard street. The room was small, but perfect for our quick getaway. It was clean and well maintained. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mid nth coast NSW AUS

Great hotel, good position. Loved it!!

Posted Nov 21, 2014
Loved our stay!! Very happy with everything..friendly and helpful staff in reception, restaurant /bar...Would stay again ...close to everything yet not noisy!!!