Ratings based on 2,608 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable hotel in a great location.

Posted Oct 27, 2014
Friendly staff with a homely feel to the hotel. Great service and helpful staff made our stay very pleasurable. Room was a little stuffy and could have been better ventilated.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

So handy to piers and beach

Posted Oct 27, 2014
Made to feel very welcome, all staff friendly, helpful and knowledge. Would return when next in San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

A very comfortable hotel in a great position.

Posted Oct 26, 2014
The key features of Fisherman's Wharf were only a short walk from the hotel. It was also easy getting to the main city centre area using the Cable Cars from just behind the hotel. This made getting up the steep roads more manageable but the distance was not great for the more energetic who wish to walk. The hotel itself was very comfortable and the staff were particularly helpful. We did not have a car so cannot comment on the ease of parking.
1 out of 5
by A verified traveler from Scotland

Con Artists

Posted Oct 20, 2014
We initially booked a room within two queen beds as we were two single girls travelling together. Upon arrival at the hotel the man at the desk asked if we were celebrating anything. To that we said no we were just on holiday. He then told us that he was giving us a free upgrade. We went to the room which contained one queen bed and a sofa bed. We were confused and couldn't see why this could be an upgrade on what we had already paid for. We called down to reception to see what was going on and the manager Tom came to see us. He explained that our room had been given away and that it had been a misunderstandinged on our part. Basically they lied to us and hoped we would just accept this 'upgrade' and when they were caught out they told the truth. Tom seemed helpful but all we got for our troubles was $20 on the mini bar and tickets to a comedy show that we had never heard of and didn't want to use as we didn't want to waste a night in San Francisco on something we didn't want. No other refund was offered and the staff were not very concerned about the lies they had told us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to fisherman's wharf

Posted Oct 20, 2014
We stayed at The Tuscan because we were taking a cruise out of San Francisco. We loved the location as it is within walking distance of Fishermans Wharf. We didn't need to rely on taxis, although they were always available at the entrance to the hotel. We were somewhat surprised at how small our room was. There are probably much bigger rooms there. Although ours was very small, the room was very modern with extremely comfortable beds and pillows. Would I stay here again? Yes.
Comment from Hotel Management
Oct 21, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the kind comments. Glad you found our amazing location to be a good base for your SF experience. Hope you had a fabulous cruise and we'll look forward to your next visit....
5 out of 5
Recommended
for Everyone
by A verified traveler from Exeter, England

Honeymoon in San Fran

Posted Oct 18, 2014
Pros: Great bed - so comfy.
Location: Near Fisherman's Wharf, the trams into town etc. Fab irish coffee bar nearby but lethal!
This was the first leg of our honeymoon. We arrived exhausted after a long trip & found the hotel staff welcoming & the room spacious & the bed luxurious. It was in a good location for all we wanted to do & was good value for money. The free wine hour was fun when we managed to be in for it & to be able to get a free coffee in a takeaway cup for those early morning trips was great. Would definitely stay here again if we ever manage to come back.
Comment from Hotel Management
Oct 21, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. Appreciate all the kind words and I'm glad we were able to play a small role in the celebration of your wedding. Happy Honeymoon and we hope you manage to return soon...
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 14, 2014
Great hotel great staff lovely room Wine reception and hot choclate nice extras
Comment from Hotel Management
Oct 16, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. Appreciate the kind words and I'm glad you enjoyed the hotel, staff and some of our included freebies such as complimentary wine and hot cocoa. We hope to have the pleasure of serving you again soon....
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Great location!

Posted Oct 14, 2014
Great experience ! Close walking distance to wharf. Hotel staff very helpful. Clean room, comfy mattress. Good shower water pressure, plenty of hot water. Yummy room service.
Comment from Hotel Management
Oct 15, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the glowing review. Glad to hear that you had a fabulous Tuscan Hotel experience. We appreciate the kind comments and hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Convienent location.

Posted Oct 7, 2014
Near to the tourist areas of Fisherman's Wharf and Pier 39, but also easy to walk in the other direction to avoid those areas.
Comment from Hotel Management
Oct 12, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for posting your review. Glad you liked our great location. Hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambs, U.K.

Perfect.

Posted Oct 7, 2014
Pros: Everything. Great rooms,great staff and located near to everything, Fishermans Wharf is only 5 mins away and SF's famous tram is just round the corner
Cons: Nothing.
Location: Fishermans Wharf 5 mins away, SF trams a must, Alcatraz, cycle the Golden Gate Bridge and Ghirardelli's- a chocolate heaven!!
This was our first trip to the west coast and we couldn't have chosen a better hotel to start off our 3 week fly drive around California. The hotel itself is of a very high standard, spotlessly clean and well maintained and the staff are extremely professional and helpful in all aspects of the local area and tourism suggestions. The daily wine and nibbles meet (which is free to guests) is a great idea to chat with people who can give you advice on where to go, things to see and places to eat. We will definitely return to SF and The Tuscan will be our place to stay.
Comment from Hotel Management
Oct 12, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the Perfect 5 Star review. Appreciate all of your wonderful comments and we're glad you had a fabulous 1st time SF experience. Hope to see you again soon....