Ratings based on 2,169 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Black Bear from UK

good hotel, good location

Posted Apr 21, 2014
Pros: the wine reception, the location, the cleanliness of the hotel.
Cons: Nothing
Location: Hotel was very close to fishermans wharf, pier 39 and pier 33 for catching the ferry to Alcatraz.
Hotel was very comfortable and welcoming. Only crticicisms would be rooms are a lbit small for a family of 4, biut this is more than made up for by all the positives. The wine reception and the free tea anc coffee in the lobby was a lovely touch! Additionally the free business centre was very helpful when it came to checking in for our flight home, as it allowed us to print our boarding cards without an additional cost, which was a bonus!
Comment from
Jan 22, 2014
Hi Black Bear - Thanks for staying with us and for the 5 Star review. Glad to hear that all of the little extra made up for the cozy accommodations and that you didn't let the size of the room deter you from having a fabulous Tuscan Hotel and San Francisco adventure. We appreciate all of the kind comments and hope to see you again soon...
3 out of 5
by Giorgio from Houston, TX

Good location.

Posted Apr 21, 2014
The hotel is a little aged and common areas clearly need to be refurbished. The bathroom in the room was new and clean, but the bedroom itself need new carpets and new furniture.
Comment from
Jan 22, 2014
Hi Giorgio - Thanks for staying with us and for taking the time to share your comments. We appreciate your feedback for improvement and hope to see you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in perfect location

Posted Apr 20, 2014
Nice hotel seems recently renovated. Good price in relation to quality and location. Would stay there again. Some minor details that need to be fixed.
Comment from
Jan 22, 2014
Thanks for staying with us and for taking the time to review the Tuscan. We appreciate your kind comments and would love to hear what areas we can "fix" so that we'll be able to provide a better experience for all of our future guests. We'll look forward to your next visit...
4 out of 5
Recommended
for Everyone
by A verified traveler from Z

Great location

Posted Apr 20, 2014
This hotel was really comfortable and classy. Staff helpful and friendly. Great location. Close to everything. Would definitely stay here again.
Comment from
Jan 22, 2014
Thanks for staying with us and for taking the time to post such a nice review of your visit to the Tuscan. We're glad you enjoyed your visit and hope to see you again soon...
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Apr 20, 2014
Pros: great staff,doormen were awesome.
Location: great location,we walked and used cable cars ,buses to travel all over town.
located a couple of blocks from pier 39 and cable cars. Hotel staff was excellent,provided info on everything including transportation to the airport. wine reception every nite,restaurant attached to hotel. i would highly recommend this hotel for everyone.
Comment from
Jan 22, 2014
Thanks for staying with us and for the 5 Star review. Glad to hear you were well cared for by the team and we appreciate that you would recommend us to others, that's the highest compliment we can hope to receive. Looking forward to your next visit......
4 out of 5
Recommended
for Everyone
by Marcelo

Very nice hotel.

Posted Apr 20, 2014
Nice hotel in SF. Very good location, very helpful staff and very comfortable the room.
Comment from
Jan 22, 2014
Thanks for staying with us and for taking the time to post your comments, much appreciated!
4 out of 5
Recommended
for Couples
by Wendy from Chattanooga, TN

Nice hotel close to pier 39 and Little Italy

Posted Apr 19, 2014
Pros: Location was perfectl
Cons: Price of car parking was high given the price of the room
Location: Pier 39, Little Italy, Boudin bakery. Easy drive to the airport
Overall, pleased with hotel but very expensive for services we received. Free wine in the evening, but not from local vineyards.
Comment from
Jan 21, 2014
Hi Wendy - Thanks for staying with us and for taking the time to share your comments. Hopefully you enjoyed your Tuscan Hotel and SF experience. Thank you for joining us during our complimentary nightly wine hour, it's exciting to sample wines from across the state and around the world. We look forward to your next visit...
5 out of 5
Recommended
for Couples
by Roly from Hampshire

Best Western Tuscan

Posted Apr 17, 2014
Pros: The Staff were exceptional
Cons: We cannot think of anything at this time
Location: This hotel is just 2 blocks from Fishermans Wharf literally 5 mins max plenty of places to eat. You are 3 minutes for the tram to go union sq.
From arrival to departure we have had the best time ever, the Staff could not be more helpful if they tried it was excellent any questions we had they were more than helpful and friendly. The rooms were kept clean and tidy and the beds were exceptionally comfy to sleep in. Every evening you were all invited to the lobby for wine and canapés from 5 - 6 pm and every morning till 10am free tea and coffee was provided. My wife and i recommend this place for anyone wishing to visit San Francisco
Comment from
Jan 18, 2014
Hi Roly - Thanks for staying with us for the week and for your 5 Star review, most appreciated. Very pleased to hear you had a marvelous experience in San Francisco and at the Tuscan Hotel. It was a pleasure having you and your Birthday Girl with us, we'll miss you at our evening wine reception. Wishing you safe travels and hopefully your experience in Mexico on the next leg of your adventure will be equally fabulous! We hope to see you again when your travels return you to San Francisco…
4 out of 5
Recommended
for Couples
by Amanda from Perth, Australia

Nice hotel in central location

Posted Apr 17, 2014
Pros: Close to all the great attractions
Location: Fisher mans wharf, Pier 39
Lovely location and staff. Easy access to all the joys of San Francisco.
Comment from
Jan 17, 2014
Hi Amanda - Thanks for staying with us and for taking the time to share your comments. Glad to hear you enjoyed the hotel and had a great SF experience! We look forward to your next visit...
4 out of 5
Recommended
for Everyone
by Helen from Manchester, England

Great hotel in a brilliant location

Posted Apr 16, 2014
Pros: Great location, clean, comfortable and well maintained rooms. Friendly staff.
Cons: Nothing
Location: Close to Fishermans Wharf, Pier 39, Pier 33 and Ghiradelli Square. Amazing breakfast at Hollywood Cafe a mere 2 minutes walk away.
The Tuscan is a smart, attractive and comfortable hotel in a fantastic location for the sights of San Francisco! I travelled with my husband and 2 seniors and our pre-arrival request of rooms close together was fulfilled without an issue. We also had a package delivered 48 hours before we arrived (we had arranged for it to be delivered after our arrival but it came early) and the friendly staff took the package and held for us without any problems. Friendly concierge/valet who were always on hand opening doors Recommended by all 4 of our travel party. The only downside was the $45+tax charge for valet parking (no self-park option) - we only had a car for one night but it could prove an expensive addition but I understand this is the norm in San Fran!
Comment from
Jan 17, 2014
Hi Helen - Thanks for staying with us and for all of the wonderful comments. Glad to hear you had a great time at the Tuscan and in San Francisco. Parking is definitely expensive in the city, we suggest not even bring a car to SF unless absolutely necessary. Our public transportation system is amazing. Hope to see you again soon!