Ratings based on 2,520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Great room for great price. Booked day before stay. Staff was friendly and helpful. Easy checkout
2 out of 5
by A verified traveler from Portland, OR

It was okay.

Posted Aug 24, 2014
We had a view of a wall. It wasn't bad, but it wasn't very good either.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great location

Posted Aug 22, 2014
Well appointed. Rooms cozy. Had pleasant view of courtyard (it's only 4 floors so don't know if outward view is good or not). Free happy hour wine! And apples. Great location for biking, fishermans wharf, walking along the waterfront etc. close to 2 cable car lines. Not walking distance from subway (eg if you take BART from airport, need to take a cab from the subway unless you want to haul your kit onto a trolley/bus)
5 out of 5
Recommended
for Everyone
by A verified traveler

Short stop at end of road trip

Posted Aug 21, 2014
Convenient location for sightseeing trips to Alcatraz and GG bridge. Also easy for the start of the bullit chase sequence ( up Taylor from jct of Columbus and chestnut). Easy to park $50/night plus tax and you can come and go as you please. Staff very helpful especially Hugo the concierge who sorted out a last minute Alcatraz ticket for me as nowadays you need to book well in advance which I hadn't realised (you just got on the boat 20 years ago). Overall very good hotel and and location for this type of trip. Suggest driving the sights is done pre 9am or late in the day otherwise the monkeys in the 4x4's get in the way.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Requires refurbishment.

Posted Aug 19, 2014
Pros: The reception area was well presented and comfortable; we enjoyed the complementary morning and evening drinks offered there.
Cons: As indicated above the hotel rooms and corridors require refurbishment.
Location: The hotel is close to the touristy area of Fisherman's Wharf. Here it is easy to hire bikes to cycle out to the Golden Gate Bridge and beyond.
Apart from the reception area, there is a slight shabbiness to the hotel. The decor in the corridors and in our room was old - the paintwork was chipped and the wallpaper seemed tired. The wardrobe in our room, or closet, was very small and also required refurbishment. The window fastener was broken and the window shutters awkward to use. However, the beds were very comfortable - in fact the beds seem to be new while the rest of the room appeared dated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec, Canada

Hotel comfortable and very well located

Posted Aug 19, 2014
This hotel is 2 blocks away from the Fisherman's Wharf. Just a little more walk and you are at Pier 39. The room is comfortable and clean. The only negative element is the view... a wall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Devon, UK

Close to Fishermans Wharf

Posted Aug 18, 2014
Pros: The free wine tasting at 5pm each day.
Cons: No improvements required.
Location: Fishermans Wharf, Alcatraz, Cable cars, easy access to all you need.
A great base for Fishermans Wharf and the cable cars. The Concierge was extremely helpful in finding tickets.
4 out of 5
Recommended
for Families
by A verified traveler from england

Convenient

Posted Aug 17, 2014
Pros: Staff were friendly and welcoming
Location: Short walk to Fishermans wharf and Ghiardelli Square. We also walked into Union Square but this may not suit everyone.
Enjoyed our stay. Convenient for all the sites in San Francisco. We had a quiet room looking onto an internal quad so there was no street Boise which otherwise I think might be a problem.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gateshead

Great location for exploring Fisherman's Wharf.

Posted Aug 15, 2014
Pros: Just about everything! Location, staff, room, facilities - all great!
Cons: The lifts were slow and we weren't sure they were both working at all times. However,we managed!
Location: The hotel is set back a couple of streets from Fisherman's Wharf which means it is away from the hustle and bustle but close enough to walk in minutes
Staff were very friendly and welcoming on arrival and throughout the four day stay. The room was well-furnished and an adequate size for a family of three (two queen-size beds). Although we were too busy exploring San Francisco to indulge, a wine reception was offered from 5-6pm each evening and hot beverages were available each morning in the foyer / reception area. Chilled water was also available at all times in the foyer. Nice touches! It took lots of research on the Internet to choose a place to stay but we had a lovely stay and I would definitely book up again if I visited San Francisco in the future.
4 out of 5
Recommended
for Couples
by A verified traveler from leicestershire, england

San Fran Best Western Tuscan

Posted Aug 13, 2014
Pros: Room was excellent, hotel concierge very helpful, very thoughtful of guests needs.
Location: Fisherman's Wharf was on doorstep. All the food, cable cars and trams were very close to hand as well as the cycle hires and tours.
The hotel was fabulous, I couldn't recommend it enough. We had excellent service, a great room and more free hospitalities than expected due to our 25th wedding anniversary. Complimentary drinks during the day were a bonus. Only disappointment was the $50 over night parking, very expensive, but parking charges are on average $30 per night elsewhere. Very few free parking.