Ratings based on 3,398 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Easy to get to Fisherman's Wharf

Posted May 3, 2015
Pros: Our planned trip by your staff to Muir Woods was very enjoyable
Cons: We ate breakfast the first day in you facility...ordered crab cakes Benedict ....it was cold....but we only ate in there one time...
Location: Loved being near the Wharf
My sister and I were there last week....love the friendly atmosphere and info when we asked..love the get together in the afternoon ....we met some very nice people and had a great time.. Again, it was also nice that you had a car that could take us to the airport at 3 am...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Very Basic

Posted May 2, 2015
Pros: The staff was helpful, professional and ready to meet the guest's needs.
Cons: The rooms have an "old" and somewhat dingy feel to them. They could do with a good upgrade with carpets and infrastructure.
Location: The location was two blocks down from the waterfront. Simply everything is nearby. Easy walking distance to all the
We spent a week in San Francisco and wanted something in a good location. This hotel is in a good location indeed. It was within walking distance to everything we wanted to see. For what we needed, it was a good location. The hotel itself was very basic. The interior of the hotel (hallways and rooms) were acceptable, but could use an update. The staff was excellent. They were always helpful, professional and ready to do whatever it takes to please the guest.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Lovely hotel in Fisherman's Wharf area

Posted Apr 29, 2015
Pros: Everything, particularly the staff: very, very good
Cons: Nothing
Location: Perfect
We spent three nights at the Tuscan. This is a wonderful property that was most comfortable, clean, and perfect location. The staff were very professional and most helpful, very pleasant to deal with and very hospitable. We wouldn't hesitate to give five out five for this property and we certainly would stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bahrain

Great location only

Posted Apr 25, 2015
The location of the hotel is right near the wharf with places like johnny rockets, subway, in-n-out, 7-eleven and the piers are all in a walking distance from the hotel. The rooms are tiny, beds are small and housekeeping noisy but the reception staff are wonderful. There is free coffee and hot chocolate in the morning and a whine reception at night.
Comment from Hotel Management
Apr 28, 2015 by Edsincoff, Hotel Management
Thank you for staying with us. We appreciate the kind comments as well as your feedback for improvement. We hope that your time in SF was a fabulous experience. Wishing you safe travels!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Western Australia

Great hotel in the heart of Fisherman's Walf

Posted Apr 25, 2015
Nice location central to Fishermans Walf and convenient yo cable cars and busses for exploring others parts of awesome SF. Rooms are really comfy and they even put on a free wine hour featuring local wines did each day of our stay.
Comment from Hotel Management
Apr 27, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the kind words, very much appreciated. Hope to see you again soon....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nacka

Lättillgängligt hotell nära Fisherman´s Wharf

Posted Apr 22, 2015
Pros: Personalens tjänstvillighet samt vänlighet. Kaffet i lobbyn samt vininmundigandet. Läget väldigt nära en vändstation för cable cars.
Cons: Inget direkt
Location: Fisherman´s Wharf. Närheten till färjan mot Alcatraz. Gångmöjligheter till China Town och Golden Gate.
Mycket god service vid incheckning. Uppgradering av rum ordnades snabbt och fördelaktigt för oss. Hotellet bjöd på vin i lobbyn varje dag mellan kl 17-18. Frukosten var bra i trevlig liten matsal. Om ej önskvärt med frukost på hotellet finns ett köpcentrum på andra sidan gatan med goda sandwiches och kaffe finns i lobbyn. Rengöring och sängbäddning bra.
Comment from Hotel Management
Apr 28, 2015 by Edsincoff, Hotel Management
Thank you for staying with us and for the 5 Star review. We appreciate all of the wonderful comments and we're glad that your Tuscan Hotel experience was fabulous. We hope to have the pleasure of serving you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Nähe Fishermans Wharf

Posted Apr 19, 2015
Das Hotel ist absolut ok für einen Kurzaufenthalt. Wir hatten ein ruhiges Zimmer zum Hof. Wir würden allerdings beim nächsten Besuch kein Hotel Nähe Fishermans Wharf buchen. Ist schon sehr touristisch und solch eine Gegend zieht halt auch viele Bettler etc. an. Das hat aber nichts mit der Leistung des Hotels zu tun, die war in Ordnung.
Comment from Hotel Management
Apr 21, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the nice comments, glad to hear you enjoyed a very fine stay at The Tuscan Hotel. We look forward to your next visit...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

the staff made the hotel a wonderful experience.

Posted Apr 16, 2015
I had a great stay. Rarely have I experienced so much, for so little.
Comment from Hotel Management
Apr 18, 2015 by edsincoff, Hotel Management
Thanks for staying with us and for the 5 Star review. Glad you had a fabulous experience, we’re thrilled that we played a small role is providing you a comfortable and satisfying visit. Hope to see you again soon....
5 out of 5
Recommended
for Couples
by A verified travelerfrom Southam, England

great hotel, good location, great staff

Posted Apr 13, 2015
Pros: Cleanliness Staff
Cons: Can't think of anything- if we had needed something more I am sure the hotel would have accommodated us.
Location: Pier 39: lovely shops and restaurants. Has a name for being a tourist trap - which it is, but its not as down market as I was led to believe!
We stayed here for 4 nights in March 2015. The hotel was clean and appeared well kept. The room was smart and well maintained. All staff were courteous and helpful. The orange & lemon water in reception was a nice touch for a cool drink when returning from a days sight seeing. There was also a bowl of doggie treats for the 4 legged guests :) The hotel is located in great place for exploring especially Fort Mason & Fishermans Wharf area. Some of the surrounding area needs some TLC as it looks somewhat run down in places.
Comment from Hotel Management
Apr 14, 2015 by edsincoff, Hotel Management
Thanks for the 5 Star review and all of the very kind comments. Glad you had a great experience at The Tuscan Hotel and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Forest, Calif.

Second time at this hotel!

Posted Apr 13, 2015
Pros: The morning coffee/tea and the afternoon wine tasting in the lobby is appreciated. Great staff - front desk, bell/parking. maids, concierge (useful).
Cons: Small issue with elevators. Attached restaurant still doesn't have seating for large individuals (I complained about this before!). Open room window?
Location: When taking the F Trolley, go PAST Ferry Building to California/Drumm stop (1st stop on Market St.) to access Muni Metro and BART station.
I was happy to return to the Tuscan after a previous stay a few years ago. The Wharf location is useful and it's close to a variety of great transportation options (walking, bus/trolley/cable car, boat/ferry) to get to the other great attractions of the Bay Area. There are two nearby grocery stores (Safeway and Trader Joe's) as well as an International Market next door.
Comment from Hotel Management
Apr 14, 2015 by edsincoff, Hotel Management
Thanks for returning to The Tuscan Hotel, we appreciate your kind comments and will work hard to earn your continued loyalty. We look forward to your next trip to SF....