Ratings based on 3,686 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Location thats allPosted Jul 30, 2015
Old hotel with very little to offer other then location. Not very much in the area as far as good hotels. It lives up to the standard. The room smelled of cigarette smoke. We told the people at the desk but all the sad was ok and offered no concession. Overall it was just ok.
for Everyoneby A verified traveler from Austin, Texas
Nice hotel for price and locationPosted Jul 29, 2015
I reserved 2 rooms for one night. It was unfortunate that they were on separate floors. Each room was small but with a very comfortable bed. The kids slept well on the sofa bed, but there was no space between the bed and sofa bed when it was open. it was in great walking distance to many activities. The valet parking was less expensive than most hotels downtown. I would stay here again.
for Everyoneby A verified traveler from tucson
Close to Fisherman's wharf Streets rooms are noisyPosted Jul 26, 2015
Pros: The staff was very nice and said they would switch my room but the place was sold out.
Cons: Not sure
Location: Fisherman's Wharf Cable cars Grocery store Starbucks
The hotel is in a convenient location. Quick walk to Fisherman's Wharf and easy to catch the trolley. If you get a room overlooking the street I would ask for another room not facing north. The street is ridiculously noisy at all hours with traffic and trucks etc. also, they charge $50 a night parking.
for Everyoneby A verified traveler
Great location. Lots to do in the area.Posted Jul 25, 2015
Pros: Location & friendliness of staff.
Cons: Needs new carpet
Visiting friends who showed us around the city. Location of hotel was very convenient.
for Familiesby A verified traveler from Columbus, Ohio
Nice hotel close to the WharfPosted Jul 23, 2015
Pros: Hotel was within walking distance to many attractions, transportation, and restaurants. Rooms were nice and well maintained.
Cons: Not all rooms have street views. We had a view of a courtyard which was not interesting but it had flowers and plants so it was at least pleasant.
Location: Two blocks from the Wharf but we often walked to attractions like Coit Tower. Lombard St. and some great little restaurants in the neighborhood
My family really enjoyed our stay as hotel staff were always pleasant and helpful. Hotel has average size rooms but were clean. Has a nice lobby where they serve free (and decent) coffee each morning and have a wine service each afternoon. We had some cool evenings so it was nice to sit by the gas fireplace and read while enjoying the wine. The on site Italian restaurant serves a great breakfast and has large sliding windows so we had great breezes even eating indoors. There is a concierge to assist with local activities though we did not use this service. For any future trips this would be my first choice hotel.
for Everyoneby A verified traveler from Torrance Ca
Consistent QualityPosted Jul 23, 2015
My cousin and I took our mothers on a four-day trip to San Francisco and we stayed at the Tuscan because of its location. I had stayed there during a business trip in 1991 and I had enjoyed my stay. It did not disappoint this time around. The staff was great, especially our concierge Hadia who made our trip memorable by booking the best excursions for us. The hotel is elegant and inviting with its warm Italian decor. Wine hour was a perfect segue to dinner, and they even served pizza snacks with the wine. Overall it was the perfect home base as we explored the city by the bay.
for Everyoneby A verified traveler from Dallas, TX
Location!Posted Jul 22, 2015
Location was everything about this hotel. One block from Fishermans Wharf, Pier 39, Trolley and numerous shopping and restaurants. The room was very nice and the beds were comfortable. Valet was super easy even though it costs a fortune. The hotel staff was nice, but we didn't have to deal with them other than check in/out. Rooms were clean and I loved the bay window that you can open up to fresh air.
for Everyoneby A verified traveler from Boston, MA
Great Fisherman's Wharf hotel.Posted Jul 20, 2015
Pros: Location. Also, sink was outside bathroom and made it easy for multiple people to get ready at same time.
Location: 2 blocks from Fisherman's Wharf and a few blocks down from Pier 39. Shopping opportunities and views are everywhere.
Room was small considering how expensive hotel was. But, believe price was in line with other hotels walking distance from Fisherman's Wharf. Easy walk to Pier 39 and all tour buses. Loved wine reception in the evening. Staff is exceptional. Pillows were soft and plentiful.
for Everyoneby A verified traveler from miami
Posted Jul 20, 2015
Nice lobby, quick check in. Staff pleasant helpful. Rooms clean on arrival but the daily clean up while you r there was not so great. Bathrooms not cleaned well and shampoo , soap etc not replaced despite the obvious empty container. I also find it rediculous that a room that occupies 4 would supply one tiny container of shampoo and conditioner. I was so annoyed that I finally complained and they were very appologetic and gave me a bottle of complementary wine. The location is good for the activities which depart from the pier but the area is way too crowded and full of tourists. The first half of our trip we stayed in union square which we enjoyed much more.
by A verified traveler
Very small room had to pay for upgrade.Posted Jul 17, 2015
Not great. Very limited facilities. Over rices for what was on offer.