Ratings based on 2,563 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from south gate, ca.

Very comfortable. Extra clean!

Posted Sep 20, 2014
Enjoyed our stay. We would cosider staying here again. Staff was nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Great location, amenities and staff

Posted Sep 19, 2014
Close to Fisherman's Wharf, cable cars and hop-on/hop-off buses. We arrived by cruise ship and it was a 10 minute walk to the hotel. The 5 pm free wine-tasting was a big hit and chance to meet staff and other patrons. Was the perfect end to a great vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler

The most comfortable bed I have ever slept in

Posted Sep 18, 2014
This hotel is well located, just off Fishermans Wharf. The room was spacious and comfortable, the bed was incredibly soft-I want to find out what mattress they use as considering trying to get hold of one. The wine reception is a lovely idea and hotel staff were friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel Great location

Posted Sep 18, 2014
Pros: The whole package was great
Cons: A pool would be great - but that's a pretty big ask
Location: Close to everything!
Would recommend this hotel to families and couple. Grat location - close to the Warf and to some excellent restaurants. Room was big enough for my family of four. The hotel facilities were very satisfying. Great service from the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff, good restaurant. Room, mediocre

Posted Sep 15, 2014
Did not like TCP smell on duvet, is it changed between guests?
Comment from Hotel Management
Sep 16, 2014 by edsincoff, Hotel Management
Thanks for staying with us and for the kind words as well as the feedback. I do apologize for any odor detected on the duvet. We regularly and routinely change the bedding as well as launder all items in an eco-friendly manner. I'll be sharing your comments with my executive housekeeper as we appreciate all use feedback from our guests which we use to continually improve our service. Thanks again for taking the time to share your observations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Burnley, UK

Lovely hotel a block away from Fishermans Wharf

Posted Sep 11, 2014
Pros: Lovely decor, comfy beds, complimentary drinks morning and evening.
Location: Gat location one block from the main attractions on fishermans wharf. A short walk to Pier 39 where the seals and the start of the cable car line.
Arrived late in the evening, but this was no problem. Check in process was very easy. Very happy with our room, which had updated decor and shuttered windows. Comfy bed with lovely clean white sheets. Complimentary hot drink, incl hot chocolate in reception each morning which is great. Can get as many cups as you like, we had one in our room each morning, then took another to go out. As I said, just block over to the wharf, with loads of great restaurants etc. and a short walk to access the cable car and trams etc. Early evening there is complimentary wine, which they served with bruschetta/pizza from the Italian restaurant in the hotel. Red, white and rose wine, with sparkling apple juice for the kids, with as many top ups as you like! Would definitely recommend
Comment from Hotel Management
Sep 15, 2014 by edsincoff, Hotel Management
Hi Sue - Thanks for staying with us and for the 5 Star review. We appreciate your kind comments and I'm so glad to hear that you had a wonderful Tuscan Hotel experience. Hope the rest of your SF adventure was just as fabulous and we'll look forward to the pleasure of seeing you again when your travels return you to "the city by the bay".
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne VIC AUST

Good hotel, great staff and close to everything

Posted Sep 10, 2014
We stayed for nearly 2 weeks in a king superior room. Very happy with room and large enough for us and our 18 month old. No kettle but a quick call and we had one - nothing was too much trouble and the staff were amazing especially with our little girl - always making her feel important! We were worried about the noise after reading reviews but seriously we were not far from the main part of the wharf and it's not a high rise so really nothing to comment about! And we were there for the earthquake! We would definitely stay there again....
Comment from Hotel Management
Sep 16, 2014 by edsincoff, Hotel Management
Hi Shelley and thank you for staying with us for 2 weeks! I'm very glad to hear that you end the family enjoyed your Tuscan Hotel experience. We appreciate your kind comments about the hotel and staff and we're glad to see that you would definitely return. That's our favorite compliment. Thanks again and we look forward to serving you again soon...
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near wharf

Posted Sep 9, 2014
Location: Next to wharf but quiet location
Good location .the free hot drinks in morning and coffee making facilities in room v good. Also the free wine at 5 pm in lounge really nice way of meeting other guests
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Hotel was great!

Posted Sep 8, 2014
Pros: Close to activities
Cons: Would have been nice to have tea or hot chocolate as well as coffee available in room.
Location: Great location, near restaurants, coffee shops, activities and Safeway across street.
Hotel was close to all activities. Loved the free wine tasting. Room was clean and staff very friendly. Would recommend this to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Pros: Great friendly staff, happy hour, location, cleanliness
Couple on an anniversary trip. We greatly enjoyed the location of the property with easy access to all things on the wharf and to public transportation routes. The room was very clean and comfortable. Some running water pipe noise from the rooms next to us was the only irritant of note.