Ratings based on 765 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom poddar

Nice hotel to stay

Posted Apr 13, 2015
Cooperative staff friendly atmosphere coach services to different locations is an added advantage
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
No screen on the "patio" door. Neighborhood a bit "dicey" Parking a bit slow/busy
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Tenderloin

Posted Apr 8, 2015
This is a nice hotel in a great location. Staff is friendly and responsive. Don't count on the shuttle, though. It runs a very limited schedule and stops running too early. We were lucky to get parking but the lot soon filled up and some guests were turned away. Overall a very nice place for the price.
4 out of 5
by A verified travelerfrom durban, south africa

Okay

Posted Apr 5, 2015
A very dodgy neighbourhood and a so-so hotel. Rooms are clean but nothing special. Pictures make it look like an amazing little urban gem
4 out of 5
Recommended
for Everyone
by A verified traveler

San Francisco Getaway

Posted Apr 1, 2015
Pros: Clean and updated throughout, awesome rooftop patio, great front desk help!
Cons: fan in bathroom. our balcony window got quite foggy- we managed to still enjoy the view!
Location: this location was close to everything! We bussed and walked where we needed to go. The front desk help offered clear plans for us to expedite all!
Close to the action and a great value! We enjoyed the continental breakfast and rooftop patio!! Clean and updated, friendly and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, bad location

Posted Mar 26, 2015
In the middle of the Tenderloin. Weird to be in a nice hotel and trip over homeless as you walk out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Location: Unless you have $450 a night you will experience homeless. Never felt unsafe. Area was marginal but this is happening all over SF
Hotel was as good as the pictures. Felt safe and secure the entire time. Treated well and respectfully buy all staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Spring Break 2015

Posted Mar 15, 2015
Pros: Staff, breakfast, and roof top experience.
Cons: AC in rooms and 24/7 shuttle service including to airports
Location: Hotel is centralized to many attractions but some rough areas are right next to the hotel.
The entire Cova staff was extremely helpful throughout our stay. Rooms were clean and accommodating for our family of four.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincy

Good hotel, horrible location

Posted Mar 12, 2015
Great hotel, affordable, enough for a vacation. The location is just terrible
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Nice Hotel and Excellent Staff

Posted Feb 27, 2015
My stay was great! I enjoyed every moment there. Great staff and very clean modern room and amenities.