Ratings based on 3,352 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Locally owned hotel

Posted Jan 27, 2015
The hotel is quite quaint. It is definitely old school and the rooms are a bit small. However they are very comfortable and very clean. The staff can't be beat. The location is spectacular.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Vintage Union Square hotel.

Posted Jan 26, 2015
The Chancellor is a 100 year old hotel on Union Square, across the street from Saks Fifth Avenue. It is centrally located, and most of San Francisco is within walking distance. Countless restaurants and shopping opportunities are within a five minute walk. The hotel has an on site bar and restaurant. The front desk staff were fantastic: very cheerful and eager to please. The concierge was very helpful assisting us with a shuttle to and from the airport, as well as directions to restaurants and other sites. Being that the building is old, the lobby and rooms have a great deal of charm and character. This is not a boxy cookie cutters style hotel. The only drawbacks are that the rooms are small, which is not surprising given the age of the hotel, and that a great deal of street noise will reach your room, even as high as the seventh floor. The beds were quite comfortable, although the noise made sleeping difficult.
3 out of 5
Recommended
for Everyone
by A verified traveler

sehr gute Läge

Posted Jan 26, 2015
Pros: Die Lage, 24 Std. kaffeeangebot, Äpfel und Kekse
Location: sehr zentral - viele Sehenswürdigkeiten besichtigen - teils zu Fuß oder mit der Kabelbahn
wir haben in San Fransisco 3 Tage verbracht. für diesen Aufenthalt war das doch sehr kleine Zimmer und Bad ausreichend, da die Lage sehr zentral ist. Nettes Hotelpersonal - gute preiswerte Frùhstücksmöglichkeiten im Restaurant im Hotel. Je nach Saison sollte man auf jeden Fall Preis-Leistung vergleichen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Jan 26, 2015
Love this little hotel, have been staying here for years!
4 out of 5
by A verified travelerfrom Sacramento

Our stay at the Chancellor per your recommendation

Posted Jan 25, 2015
Pros: Stated above, storage of luggage because of distant PARKING.
Cons: Better windows to keep out the exterior noise. I don't believe the amenities listed included Parking was EXTRA. I forgot to look at the receipt
Location: Stated above, plenty of eateries nearby -
Our stay was great in that it was right around the corner from our Luncheon. We didn't know it would cost EXTRA for the parking; that should have been part of the advertisement; for the same price we could have stayed at another location where the parking was FREE. The room was nice but the street noise was continuous all night; emergency vehicles and there must have been a night club close by with a not so good singer. What was good; they allowed us to STORE our luggage, through our luncheon, and until we could retrieve our vehicle from the parking garage, to return and load our luggage. The location offered plenty of eateries nearby for a variety of foods. I forgot to check the receipt they gave me when I checked out after retrieving our luggage; it only listed the parking, not the room. Therefore I won't know if they charged me for anything more than the room, until I receive my bank statement.
3 out of 5
by A verified travelerfrom Sacramento

Fix the room temperature!

Posted Jan 24, 2015
This is a lovely old hotel with a great location right by Union Square. Rooms small but nicely decorated and quite clean; staff gracious and competent. There was only one negative aspect but unfortunately it was a big one: The room was unbearably warm for sleeping (we visited in January, so we assume there was central heating in effect), and there are no in-room temperature controls. There was an overhead fan with two speeds, which we tried to use, but unfortunately the speeds were (1) very fast and (2) even faster, so it was like trying to sleep in a wind tunnel -- very unpleasant. The other option was to open the window, which thankfully did open six inches or so. We took that option, but the street was quite noisy below, even though we were on the eighth floor, and although we jammed our earplugs in as far as we could, we essentially passed a sleepless night. We visit San Francisco often, and would love to return to this hotel, but until they figure out a way to deal with the overheated rooms, I don't think we would do so.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kawasaki,Japan

One of the best affordable accommodation in town

Posted Jan 24, 2015
Pros: Awesome location
Location: Only one minute walk to union square, in front of cable car stop.
When I go to SF, everytime I stay at this hotel. This hotel is much reasonable than the other in this location. Off course, room and staff are nice. So I feel comfortable every time stay at here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Jan 24, 2015
Location was central and within walking distance of many attractions. The staff was attentive and helpful.
4 out of 5
Recommended
for Students
by A verified travelerfrom Seattle, WA

Convenient, Great Deal

Posted Jan 23, 2015
I stayed here because there was a great deal with Expedia and it was close to my job interview site. There was not a line when I checked in, my room was clean, comfy and had all the basics. When i checked out early the next morning the staff were very helpful. The building is older, but they've done a good job making it comfortable in such a great location. Super close walk to the BART. I would stay here again if I needed to be in downtown SF.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

立地もよく、リーズナブル

Posted Jan 23, 2015
Pros: 価格が安かったので、心配だったのですが、とても満足しました。1Fにはレストランもありますが、隣にはシアーズファインフードというわりと有名な朝食パンケーキの店があります。
Cons: アメリカのホテルには総じていえるのですが、インターネットがちょっと遅いと思いました。ウェブとかメールをちょっとするくらいなら問題ないですが、インターネットを積極的に使う仕事はちょっと厳しかったかな。
Location: サンフランシスコ市内の中心地であるユニオンスクエアのすぐそばで便利。ただし、サンフランシスコは坂の街なので、空港から電車(BART)でパウエル駅まで来て、そこからホテルまでは荷物を押しながら坂を登ることになります。タクシーに乗る距離でもないところが悩ましい。女性の方とか、荷物の多い方は覚悟のほどを。
建屋は古いのですが、家具などはリノベーションされています。浴室は年季が入っていますがそれも味のうちだと思います。もちろん、清潔ですし、故障もありません。浴槽も比較的深いので、お湯をためると日本的に浸かることができます。暖房が弱いのですが、クローゼットに追加のオイルヒーターがあります。