Ratings based on 3,345 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kawasaki,Japan

One of the best affordable accommodation in town

Posted Jan 24, 2015
Pros: Awesome location
Location: Only one minute walk to union square, in front of cable car stop.
When I go to SF, everytime I stay at this hotel. This hotel is much reasonable than the other in this location. Off course, room and staff are nice. So I feel comfortable every time stay at here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Jan 24, 2015
Location was central and within walking distance of many attractions. The staff was attentive and helpful.
4 out of 5
Recommended
for Students
by A verified travelerfrom Seattle, WA

Convenient, Great Deal

Posted Jan 23, 2015
I stayed here because there was a great deal with Expedia and it was close to my job interview site. There was not a line when I checked in, my room was clean, comfy and had all the basics. When i checked out early the next morning the staff were very helpful. The building is older, but they've done a good job making it comfortable in such a great location. Super close walk to the BART. I would stay here again if I needed to be in downtown SF.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

立地もよく、リーズナブル

Posted Jan 23, 2015
Pros: 価格が安かったので、心配だったのですが、とても満足しました。1Fにはレストランもありますが、隣にはシアーズファインフードというわりと有名な朝食パンケーキの店があります。
Cons: アメリカのホテルには総じていえるのですが、インターネットがちょっと遅いと思いました。ウェブとかメールをちょっとするくらいなら問題ないですが、インターネットを積極的に使う仕事はちょっと厳しかったかな。
Location: サンフランシスコ市内の中心地であるユニオンスクエアのすぐそばで便利。ただし、サンフランシスコは坂の街なので、空港から電車(BART)でパウエル駅まで来て、そこからホテルまでは荷物を押しながら坂を登ることになります。タクシーに乗る距離でもないところが悩ましい。女性の方とか、荷物の多い方は覚悟のほどを。
建屋は古いのですが、家具などはリノベーションされています。浴室は年季が入っていますがそれも味のうちだと思います。もちろん、清潔ですし、故障もありません。浴槽も比較的深いので、お湯をためると日本的に浸かることができます。暖房が弱いのですが、クローゼットに追加のオイルヒーターがあります。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
Great experience there. Staff and accommodations were excellent. Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Great Location ... Great Price ... Great Weekend!

Posted Jan 20, 2015
What a great weekend in an hotel that is a lot older than me, and I'm a proud senior citizen. I felt safe and comfortable. I took the train into the city from my hometown. It was great not to have to deal with the stress of driving or overnight parking. Everything I had planned was in walking distance from the hotel; shopping, dining and theater. The hotel service I received was excellent; I had an end room which was small (king bed, clean and comfortable), the right size for a short visit. The front desk service was welcoming; and the concierge rep was new, and extremely knowledgeable. I hope the Chancellor continues to work to be the best, because its in the best location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great character, old school San Fran best location

Posted Jan 20, 2015
Great happy hour,easy in and out, Retro building with modern upgrades bathrooms could use an overhall but why ruin the nostalgia
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
We were in town for just one night & needed to be close to Union Square. Hotel was close to everything and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Great Hotel

Posted Jan 19, 2015
Pros: Location was great. Sm xtra's...Candy jar, cotton balls & Q-tips in the bathroom, big closet, very soft bedding, cookies in the lobby.
Location: Very near the corner of Union Square. 3 min walk to Market Square. Several restaurants and popular stores within a block or two.
We were very pleased with this hotel. The staff extremely friendly and accommodating. Great location, nice small extra touches in the room. Beautiful lobby & concierge desk to help with entertainment plans or directions. Restaurant was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Satisfied customer

Posted Jan 18, 2015
I worked for 12 years at a 5 diamond Relais & Chateaux, I was very impressed by the property, service and hospitality at the price point. I spent the next night at a different hotel a block away that was more expensive ( friend had a hotel booked and just arrived), it was not up to par.