Ratings based on 2,617 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Cons: Beds are not so comfortable. My mattress was not even
Location: Best locatioin I could only dream about
Great location, great stuff, coffee and tea always available in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, very well placed.

Posted Jul 16, 2014
Loved this hotel. We had a great room (8th floor, quiet side).Bed comfy, enough space (not a lot, but enough), shower and bath, even a cubby room for suitcases and stuff. Great to have free wifi. Very well placed for transport and on Union Square. I would definitely stay here again. Thanks to all staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Comfy beds, great staff, well stocked amenities.

Posted Jul 14, 2014
Pros: Comfy beds
Staff here is amazing and helpful. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Excellent location for central San Francisco

Posted Jul 13, 2014
Location: very central, excellent location
Chancellor Hotel is situation only a short walk from Union Square, which made it ideal for us as we had booked hop on/off bus tours which departs from there. Staff were very friendly and helpful, nothing was too much trouble. Hotel was clean and room was very pleasant - our room had a small room for luggage/clothing which was very handy. Only niggle we had was the fan for bathroom would turn on randomly during night and this was a bit noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, England

Central hotel by Union Square and the cable car.

Posted Jul 11, 2014
Pros: Hearing the cable car bell as it went up Powell Street and being so close to Union Square which we had a view of from our room.
Cons: Nothing!
Location: Use the delightful vintage streetcars on the F line on Market Street to get to Fishermans Wharf as the cable cars are overcrowded and hard to get on.
The hotel was recommended by a friend who'd stayed there. The rooms are small by US standards though the facilities are very good, including an old fashioned umbrella hanging in the closet! There is no (apparent) air conditioning but the extremely quiet ceiling fan kept the room pleasantly cool and we didn't need to open the window at night (we visited in July). Ear plugs are provided but we didn't need them. The bed was very comfortable and there was a choice of pillows too. We only used the concierge once, to book the airport shuttle bus, but he was very helpful. The Chancellor has a small bar and also a breakfast/lunch room which closes around 2pm. There are plenty of eating choices close by so finding somewhere for dinner was not a problem, though we ate mainly at Pier 1 on the Embarcadero or at Fishermans Wharf. The hotel may not have all the bells and whistles of big, modern hotels but its very central position meant we really enjoyed our stay and would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Excellent hotel in the heat of San Francisco

Posted Jul 11, 2014
We really enjoyed our stay at this boutique hotel. Gray value for a hotel near Union Square. Friendly staff. Free coffee, apples, cookies, water 24 hrs. Parking is cheap at $30 a night about a block away. Rooms are small but very comfortable. Definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

On the edge of Union Sqaure.

Posted Jul 10, 2014
Pros: Friendly, professional staff, with little extras - coffee, fruit, cookies.
Location: Central location to Union Square with great shopping - Macys, and on the Cable Car line to Fisherman's Wharf.
Lovely boutique hotel with comfortable rooms. Great location by Union Square with public transport at the door.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Traditional hotel with wonderful friendly staff!

Posted Jul 8, 2014
The staff, especially the breakfast team, made the stay wonderful. I can't stress enough how great it was to meet these guys. There seems to be a lovely feeling amongst them. The hotel itself is traditional with smaller rooms (at least for the standard rooms, anyway), and my room was quite noisy with generators outside, but that doesn't really bother me. I was very happy with this place, especially when I discovered the coffee machine downstairs. The location is fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, centrally located.

Posted Jul 6, 2014
Pros: The staff were pleasant and helpful. Room although small was very comfortable. Close to union square, cable car, restaurants.
From start to finish pleasant and relaxing. Lots of fun.
5 out of 5
Recommended
for Everyone
by A verified traveler from comes from New Zealand

So handy to all the places I needed to get to.

Posted Jul 5, 2014
Location excellent, bed comfy, lovely quality coffee free of charge in foyer, very helpful tour desk staff, great value 'happy hour ' , great coupons and maps, overall excellent !