Ratings based on 2,558 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2014
Perfect location. Friendly, helpful staff. Loved having adjoining rooms - we didn't even request that! We will be back!
5 out of 5
Recommended
for Everyone
by gail from London,ON

Great location

Posted Apr 19, 2014
Pros: The friendly service and the location
Cons: Nothing
Location: Bus tours and shopping very near. Also some great restaurants.
Staff were friendly and very helpful. Room was clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great price

Posted Apr 14, 2014
My husband and I stayed here for two nights on vacation in April. The location was amazing! The room is not huge, but we spent very little time in there and had no problems with it. Hotel was very clean and the staff was friendly and helpful! We loved that they provided an umbrella in the room for guest use during the stay! Would definitely stay here again and/or recommend to friends and family!
4 out of 5
Recommended
for Couples
by A verified traveler

Quaint hotel and a pleasing stay

Posted Apr 13, 2014
Pros: The server in the dining room from Cambodia I believe, was very pleasant and was quite enjoyable to listen to. He went out of his way for us.
Location: There were tons of things to do in the area, a short walk to China town, a multitude of stores to shop in although they were high end.
The hotel was in a prime location for those wishing to visit downtown San Francisco. It was a quaint hotel with a pleasant atmosphere.
5 out of 5
Recommended
for Everyone
by jackie from oxford uk

Great location

Posted Apr 12, 2014
Pros: This hotel was in a good location
Location: Excellent location for seeing everything , you could walk to all the sights in San Francisco . The tram was jus outside the front door.
Lovely hotel , excellent location for visiting everything in San Francisco without needing a car. Room was spotlessly clean. Coffee and cookies were great and available all the time.
4 out of 5
Recommended
for Everyone
by Canyon from Portland

All in all, a nice night.

Posted Apr 11, 2014
Pros: Nice staff. Nice bed. Nice location. Nice price.
Cons: Lower floors are LOUD.
Great option for an affordable, comfortable, stay on Union Square. The lower level rooms can be noisy.
4 out of 5
Recommended
for Everyone
by steve from calgary ab

Nice central location

Posted Apr 11, 2014
Enjoyed san francisco and the great attractions many parts are how they were many years ago
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Perfect spot!

Posted Apr 4, 2014
Very welcoming with nice touches. Tour desk was so helpful and patient with us. Must eat at Sears, next door!
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel staff were very helpful and nice.

Posted Apr 2, 2014
When I checked in they noticed I had a cane so they offered a chair for the shower which was very useful.
4 out of 5
Recommended
for Everyone
by Ron from Seaford, NY

Great Location

Posted Apr 2, 2014
Pros: Location, ice water in lobby, and the cookies
Cons: Make the bar area more inviting.
Location: See above
This was our first time in SF. Location is very central, lots of shopping, restaurants, bars, park, and transportation. Hotel was nice Euro Style. Rooms not big, but at least had room for bed, extra chairs and desk/dresser. Views are to be desired, ugly Fire Escape room 702, facing building across the street. You are on a Trolley street, across from the park, so we enjoyed the bells of the trolley ,and the music of a trumpet player in the park. The bar in the hotel was not very pleasing, almost like a coffee nook.