Ratings based on 401 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
63% of guests recommend
3.1 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miiami

Clean room. Good value in SOMA

Posted Jul 26, 2014
The room was comfortable, clean and pleasant. I have spent far more for much worse. Close to the clubs and night life if SF.
1 out of 5
by A verified traveler from GA

Very Bad stay

Posted Jul 22, 2014
Pros: absolutely nothing
Cons: close it
Location: no
This hotel(place) must be the worst hotel we ever stayed in 20 years. We traveled constantly and we had the worst time ever at this place, its not a hotel its a place we slept. people were rude, the parking garage is used as a toilet by homeless people, smells horrible and near the rooms. My suggestions is not to stay here ever never, and we pay lots per night. when we complained we, the hotel people were so rude that they used the usual excuse, and wanted to call the police on us...amazing. so, we did not enjoy SF because of this experience, many other people were complaining and nothing happens when you paid in advance. the B-fast was horrible, old coffee with old pastries....so don't come here and you will thank us.
3 out of 5
Recommended
for Everyone
by A verified traveler from irvine CA

Old, close to Market St

Posted Jul 19, 2014
This place needs remodeling. We had two rooms. One was good size the other was pretty small. Clean but really old and funny smell. Not the best neighborhood but walking distance to Market St and union square. Do not count on the breakfast they offer. Parking is limited. If u come late, no parking! You get what u pay!
1 out of 5
by A verified traveler from Long Beach, CA

I'd rather sleep in my car.

Posted Jul 15, 2014
Pros: The location
Cons: Almost everything needed improvement. The cleanliness, the availability of customer service, the comfort, and working items in the room.
Location: The location is great. It is central to almost everything. Walking or cabbing is really convenient.
Upon check-in, everything seemed okay. Front desk staff was friendly, and the process was fairly easy. Once we entered our overpriced room, we were pretty shocked. The rooms are TINY and offer no amenities. Our TV had 5 channels, and the volume button was broken on the remote. Our room came with a hair dryer from the 50's and served no purpose at all. Same with the coffee maker that was present in the room, we tried it in every outlet with no luck. I went to call the front desk, only to discover our phone was simply for looks. When I went to speak to someone downstairs, the office was locked and no one was inside (this was in the middle of the day) The bed was probably one of the most uncomfortable beds I have ever slept on... ever! On one of our last days, our bathroom fan and light went out. We had to wait until the cleaning staff was up and around in order to notify someone that we needed something fixed (since the office was locked). This was resolved once they were notified. Finally, on our last day, a friendly little mouse ran out from under a neighboring hotel door, and right into another hotel door, only making me glad that I was already on my way out. I would not ever stay here again, nor recommend to anyone!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
The price was convenient for a couple of nights, the Hotel is good for a brief vacation: it seems better in the pics, but for a few days you just need simple things that work and it is what you have. The neighborhood is probably not the best one even though it should be in a pretty central zone. Otherwise, It's not too far from a big metro station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
It's was close to everything in downtown centrally located
3 out of 5
by A verified traveler

Posted Jun 24, 2014
Room is small but cheap ,SF is really high hotel fees
4 out of 5
Recommended
for Everyone
by Bruce from Southern California

San Francisco

Posted Jun 23, 2014
Pros: Friendly staff and the open airiness of not having to go through a lobby to get to my room.
Cons: The elevator could use an overhaul...as it is old...
Location: The location was ideal, one can easily take the 30 Bus to downtown China Town, the Financial District and Fisherman's Wharf.
The hotel was walking distance to Union Square. The Museum of Asian Art was in Union Square as were other interesting museums. Also within walking distance are the "Food Trucks" that served an interesting variety of foods from Fusion Korean to Roasted Chicken.
3 out of 5
Recommended
for Everyone
by Kevin from London, UK

Perfect location

Posted Jun 9, 2014
2nd stay here, hotel is in a great location for tech companies, Moscone centre and access to the main shopping district & AT&T park. Could use a refurb, but a good budget place to stay.
3 out of 5
by A verified traveler

Posted Jun 9, 2014
I had what I paid for. I didn't 't like the smell though.