Ratings based on 2,567 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 21, 2015
Excellent in every respect for a couple from Florida.
3 out of 5
by A verified traveler from Las Vegas

Disappointed

Posted Jul 19, 2015
Pros: Great staff.
Cons: Free WiFi......get some Kuerig machines
Location: Close to Union Square etc.
No coffee maker in room. San Francisco is a tech capital and they want to charge you for WiFi. Just across the street it's free at Starbucks. The room was dated and there was mechanical noise throughout my stay. The staff were very nice and seemed to care about their guests. The hotel rooms really need to be updated. Not a 4 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, quite new and with large rooms

Posted Jul 18, 2015
Pros: Rooms, position
Cons: Parking arriving with the car
Location: very good, close to Union Square
Everythings OK, I'll come back. What else? I'm not a long writer, for me it is enough!
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Upscale hotel in Union Square

Posted Jul 14, 2015
Beautiful hotel in Union Square. We stayed here after my brother's wedding at the Cliff House on the coast. This was a short drive into the city. The only thing that I really missed was an in room coffee maker!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 13, 2015
Great experience at the Clift. Very nice staff and room. Great atmosphere . We loved all the different chairs. Very close to Union square and the cable car line.
2 out of 5
by A verified traveler

Find another hotel!

Posted Jul 8, 2015
Rooms are "minute" Restaurant is rarely open Everything is an extra charge. No one at front door to assist with luggage Almost ruined a fun 4th of July Book elsewhere
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
The hotel staff was very accommodating to our needs and extenuating circumstances. The hotel had great décor in the lobby and the rooms and the bar was a fun option as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Posted Jul 2, 2015
Excellent hotel with a great bar & diverse lounge spaces. Comfortable rooms & excellent, affluent, helpful staff.
4 out of 5
Recommended
for Families
by A verified traveler from Mumbai

Very close to Union Square.

Posted Jun 26, 2015
Pros: Good clean place
Cons: They could do with the staff inquiring more about people
Location: Fantastic location. It is two blocks away from Union Square.
Since this is close to Union Square, everything is close by. Lots of places to eat and even shop for. If you are very paranoid about being close to/ in the Tenderloin district, then you may want to avoid this place but frankly my experience of the locality was fantastic. The cross street (Taylor) can have a homeless people but not near Clift as it is at the bottom of Nub Hill.
3 out of 5
by A verified traveler

Hotel staff not very helpful.

Posted Jun 23, 2015
Pros: Location.
Cons: Change the furniture. Update the electrical outlets.
Toilet was leeking. Bathroom drain was not working.Bedstands are not functional. Funny smell in elevators.