Ratings based on 1,717 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Nice place in the heart of union square

Posted Aug 26, 2014
Pros: Nice place to entertain in the lounge. Great staff
Location: Heart of union square, you can walk to anything!
Rooms were finished nicely. A good quality place in a good location! Very nice bar/lounge that was very popular! Overall a very good experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Hip and swanky!

Posted Aug 19, 2014
Pros: Great customer service!
Location: Lots of nightlife nearby!
We had a great experience at Clift. We were in town for the night on our way to Sonoma. It was my wife's birthday and we had drinks and appitizers in the Redwood room ( a must see!) and our server sent us a bottle of champagne and chocolate covered strawberry's to our room after we returned from dinner. Now that's classy. Got great recommendations from the staff for nearby restaurants too!
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice

Posted Aug 14, 2014
All good except no one picked up my evening room service tray till the next day. Otherwise nice, quiet, clean,comfortable.
3 out of 5
by A verified traveler

Posted Aug 13, 2014
They are not very helpful and they make you feel like you are bothering them if you ask them questions.
3 out of 5
by A verified traveler from Seattle, WA

With the Kids in SF

Posted Aug 11, 2014
Pros: Location is fantastic, it is clean and upscale.
Cons: Attention to detail, more light, customer service and improved inter-room sound suppression. You can hear everything!!.
Location: It is in the heart of everything.
Great location and nice hotel. Loud, dark and lacks service.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Great location

Posted Aug 11, 2014
Pros: The friendly staff
Location: Great location for shopping and sight seeing but a little scary at night as I was followed..
Had a great time at Clift except for some noises (moving or renovations) at night from the room above..
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

I stayed in the room practically my entire trip.

Posted Aug 8, 2014
Pros: Ambiance. Location. Bedding.
Cons: T.V. should be larger and the remote is weak. Fix the peeling wallpaper. @$250 include in room wifi.
Minus the peeling wallpaper, a weak T.V. remote control and the ridiculously overpriced internet access, my stay was superb. The bedding was heavenly.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice but expensive hotel near Union Square

Posted Aug 7, 2014
Pros: Quiet, good bed, bathroom
Cons: A kettle and some tea/milk/cups.
Location: Location very good.
All good but take your own kettle.Concierge very helpful.
2 out of 5
by A verified traveler

Dedicated party people only

Posted Aug 4, 2014
Pros: Fun decor
Cons: Might be thoughtful about what visitors you place on lower floors
Location: Great art galleries and shopping
The hotel itself was visually exceptional, trendy with great lighting and color schemes. Staff were also friendly and helpful. The downside was the nightclub was so loud I couldn't sleep (on the 3rd floor) even with ear plugs. Absolutely the loudest room I have ever had in my life, and I travel a lot. When I finally gave up and asked for another room in the middle of the night I ran into a couple in the elevator who said they were leaving the nightclub because it was too loud! Rooms were fine with better than average bedding, trendy color scheme and a nice stereo for my ipod, but small and otherwise unremarkable. I arrived at my meeting the next day exhausted. Wouldn't visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern and slick hotel near union square

Posted Jul 29, 2014
Hotel staff was wonderful very kind and helpful lounge was awesome restaurant good very nice looking but food was okay like better the lounge by far.... Room didn't get cleaned one day because we slept in and no one ever came in the afternoon to clean it and found it a lil small but it was modern and clean decor .. Great location close to everything but rented a car from enterprise throw the hotel and left my phone In the middle compartment after dropping off the car and wen I came bak to get it about 15-20m it was gone and I even called but obviously they wouldn't admit to having such dishonest staff was disappointed about that especially because it's such a well known car rental business and we went throw the hotel for booking but other then that it was good