Ratings based on 2,280 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom f

First time in SFO

Posted Mar 22, 2015
Great location, staff very helpful and trendy crowd frequenting bar etc Would definitely recommend but only negatives - no free wifi in room - come on this is 2015!!! Not the personal touches of london sister hotels - Mondrian Sanderson StMartins lane where a stay always includes a welcome drink, wine in room or at least a personalized note
Comment from Hotel Management
Mar 25, 2015 by Front Office Manager, Hotel Management
I am glad that you enjoyed your overall experience. Thank you for the constructive feedback as we are constantly striving to improve upon our services based on our guest's needs.
3 out of 5
by A verified travelerfrom San Diego

Rooms are too small for the price!

Posted Mar 22, 2015
Pros: I did like that it was quiet, had good water pressure and nice bedding.
Cons: Prices and size of the room.
Location: Very well located. Nice, fun lobby with cool chairs.
I paid a total of $568 for my room and was shocked at how tiny it was! I'm 6'5" and felt trapped in there. There was barely enough room to edge by the end of the bed and the bathroom was miniscule.
Comment from Hotel Management
Mar 25, 2015 by Front Office Manager, Hotel Management
As a historical building, we have many different styles and configurations of rooms. If ever a guest is uncomfortable in their room, the front desk is standing by to assist in finding the right accommodations for your needs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Excelente con buena ubicación

Posted Mar 18, 2015
Es un hotel precioso y con excelente ubicación. El personal es muy amable y atento. La habitación que ocupamos fue muy cómoda y con todas las amenidades necesarias.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 16, 2015
Pros: Great location. Clean and modern room. Nice bar/restaurant.
Cons: Bathroom, although clean, seems like it needed a makeover...grout missing...tile stained....needs a little love. Overall room was great!
Location: Union Square for shopping. Close walk to the Embarcadero for lunch and great views.
Perfect location and proximity to shopping at Union Square. Staff was super friendly and accommodating. The Redroom was great for getting snacks and a drink after shopping all day. Overall room was clean and comfortable.
Comment from Hotel Management
Mar 25, 2015 by Front Office Manager, Hotel Management
Guest satisfaction is our top priority and I am pleased to see we hit the mark with your experience! Thank you for the wonderful comments.
3 out of 5
by A verified traveler

가격대비 완전실망..ㅜㅜ

Posted Mar 15, 2015
Pros: 시내에서 가깝다
Cons: 직원들의 배려??
Location: 시내라 어디든 접근하기 쉬움
일단 주차비가 너무비쌈... 객실 분위기는 너무 차가움... 야간 로비 분위기는 술집같은 분위기라 넘 어수선함.
2 out of 5
by A verified traveler

So noisy

Posted Mar 9, 2015
we had a room right next to the elevators and it was ridiculously loud with drunk people coming in at 2:00AM. Woke both of us up for hours. Walls are paper thin and bathrooms are tiny. Not in a great location. I wouldn't recommend this place unless you're just in the city to party.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NV

Posted Feb 24, 2015
The staff at the hotelwas prefect! Very nice and made you feel safe. The decor is cute but the restroom in my room needed some grout work and flooring badly! That was the only downfall otherwise I would have loved this little place.
Comment from Hotel Management
Mar 6, 2015 by Randi, Hotel Management
Thank you for your wonderful comments about your stay! I am happy to see that you enjoyed your experience with us. We are currently working on a project to refresh our bathrooms which will take care of the one issue you mentioned in your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 24, 2015
Pretty luxurious, bed is comfy and they have a great nightlife/bar.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Stockton, CA

A Wonderful Retreat!

Posted Feb 23, 2015
Pros: Everything! A very peasant and helpful staff.
Location: It is very close to Union Square, restaurants, shopping and theatre.
We requested and we were very pleasantly given a complimentary upgrade from a deluxe king to a studio suite. The king bed was in a cozy sleeping alcove and the living room had a large window with a sunny view of Nob Hill. We had early check-in to unpack and then went to a theatre matinee. Returning to the hotel, we had a cocktail in the historic Redwood Room. Our room was so inviting and comfortable, we used room service for dinner and breakfast the next morning. We wanted a relaxing escape and the Clift proved to be perfect.
Comment from Hotel Management
Mar 6, 2015 by Randi, Hotel Management
I am so pleased to see that you had such a wonderful experience! We do try and make all of our guests feel welcomed and cared for and I am happy to see that we hit the mark with your experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, Ca

*****Awesome Hotel*****

Posted Feb 20, 2015
Had a great stay in this hotel, very clean, our room smelled brand new, the bar lounge was great too, excellent location.