Ratings based on 2,827 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Just as Advertised

Posted Sep 15, 2014
Very brief stay. In late and out early but facility very nice. Appreciated the little touches such as free bottled filtered water dispenser on every floor and espresso machine in the lounge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the Financial District

Posted Sep 10, 2014
The hotel is comfy and clean. Good room quality and not a bad size as San Francisco hotel rooms go. This hotel is very conveniently located in the Financial District about 2 blocks from the Embarcadero Bart stop so that you can take the Bart from the airport. There are a couple good restaurants within walking distance (Gaylord's for Indian food and Oceana for Thai food, Sen's and a fabulous Greek place as well as the hotel's own restaurant, Elephant and Castle. There is a Starbucks right on the corner (two doors down) for those who cannot live without Starbucks. There are a few nice stores (Banana Republic, Gap, Naturalizer, Ann Taylor etc) but you will have to take the Bart to Union Square if you want to really burn that credit card.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for a short stay. Great location.

Posted Sep 8, 2014
We stayed 1 night. The hotel is located centrally. Staff is friendly. Rooms are small though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the place!!

Posted Sep 7, 2014
Awesome place! Really clean and modern...will stay here everytime espicalky for the price!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, N.Y.

Clean hotel

Posted Sep 6, 2014
Hotel was clean and staff was friendly. The rooms are small. I knew this going and was ok with it because I wasn't spending a lot of time in the room. If you planned to, I could see how you'd get a bit claustrophobic. The hotel staff could not have been nicer and more accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
Great value in a very convenient location. Very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Great location - comfortable

Posted Sep 3, 2014
For the price, you're getting a great location. The room is small and so is the bathroom, but you have the essentials. They have a great area in the lobby with complimentary snacks and non alcoholic drinks all day, and complimentary refillable bottled water on each floor which we really loved and thought was a unique touch. Everyone was very friendly, and you're in perfect walking distant to the ferry building, China town, and bars and restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler

good or better

Posted Aug 24, 2014
end up No room available by the time we arrived but they sent us to Hyatt Hotel which i think it better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very good business hotel

Posted Aug 23, 2014
quick and easycheck in , extra bonus was we could check in early, our room was ready by 11am. great internet and business area. roof top sundeck. friendly and helpful staff. downtown location very close to the ferry building and chinatown. Rooms were small but really didnt spend much time in it. Bathroom - shower only no bath. Overall satisfied with the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2014
I had a great experience here. Very clean, modern rooms. Great location. Reasonable prices. They even had an interesting book selection in the room. Overall, a very positive experience which I would like to repeat in the future.