Ratings based on 1,600 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Friendly and helpful staff, really clean. Great location !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Clean and comfortable

Posted May 16, 2015
I like it very much it's clean and comfortable I came with my wife and baby we enjoyed it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
Excellent service and clean room! I highly recommend it
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whakapapa Village

The Basic Hotel with very comfortable beds

Posted May 11, 2015
Pros: The beds - loved my sleeps. Ask for a taxi and one was there in minutes.
Cons: Well the safe coudl be more awake and dynamic and excited about working - or being in hospitality.
Location: Easy easy access to Golden Gate and the North and with Sat Nav easy to get across town south. Mel's diner 30 mins walk away
I wanted a hotel that was close to the city and easy to drive in and out from. Perfect. The rooms are not overly fancy - but the rooms are clean and very comfortable with excellent beds. It is about a $12 cab ride to Union Square and you can walk to the harbor. It is a great location. I had a room at the back of the hotel. No fancy views but I can bet I had no traffic noise. Having a view you look at for only short periods is not worth the expense if you can leave windows open during the night. Parking is easy - but designed for when cars were smaller... so be careful but don't let that put you off using it. Unlimited entry and exit thought out the day.. entrance is on Van Ness just before the intersection. The staff as OK - they are not in any rush and fill there lives with made up policies... The Room Safe is one. "don't use it - leave the key in and we won't charge" - then it is on my bill - "oh they should have told you at check-in that you won't use so we stop the auto charge at check in" make up your mind! Either way it takes over 5 minutes for them to reverse all the charges and taxes. Just silly things like that that can get really annoying. Would I stay again? Yes
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for the Wharf, Union Square.

Posted May 6, 2015
Pros: Location, cleanliness
Cons: Not much,
Location: All of downtown was accessible
The #47 bus is a fast trip to the Wharf. Nice staff, clean rooms and safe parking. Prices comparable for the city. Had some issues extending stay for a night, the manager came in the next day and resolved this in a few minutes. Breakfast was fast and easy, made the day easy for whatever. Will stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasing stay at not so expensive hotel.

Posted Apr 9, 2015
Excellent location, ideal for Fishermans Wharf and Lombard Street, also for Hop on Hop off bus, right outside. Lovely spacious room and excellent facilities. Buffet style breakfast - Excellent.
3 out of 5
by A verified travelerfrom Seattle

Ok stay

Posted Mar 24, 2015
The location is pretty good. We didn't drive but there is route 30,47,49 nearby, which makes fishermen's wharf easily reachable. The staff help us checked in is pretty good, but another lady in the front desk is not that pleasing. btw, the wifi is pretty good. Overall is good.
3 out of 5
Recommended
for Everyone
by A verified traveler

comfortable hotel

Posted Mar 16, 2015
Pros: Affordable and comfortable.
Cons: Better AC and better parking
Location: Great ice cream parlor - Swensons. San Francisco has a lot to offer no matter where you land.
The staff was friendly and helpful. The breakfast was similar to Mcdonald's. The parking was expensive and tight to manage. The AC did not seem to work.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great location

Posted Feb 27, 2015
Pros: Location. View.
Cons: Old heater. Would not turn off automatically to maintain temperature.
Good value for the price. Beautiful view from a higher floor. Walk to Fishermen's Wharf. Comfortable room except for old heater.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel, central location

Posted Feb 25, 2015
Nice hotel for a reasonable price. Very comfortable beds and pillows. Small bathroom. Free breakfast average, but diner one block away. Upgrade for a bay view is worth it!