Ratings based on 1,260 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Posted Oct 20, 2014
My husband and I stayed two nights and was pleasantly surprised how clean the facility and how friendly the staff was. I would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Maui Hawaii

Good location, nice bay view, can see Golden Gate.

Posted Oct 15, 2014
Pros: Ray at Front Desk very helpful. Breakfast is great.
Cons: Would have been better if there's at least a gift shop where we can buy sandwich or candies, juice, water etc.
Location: there is a brand new restaurant block away, it's called Dim Sum dine in or out. Food is really good and the price is right. Their siopao is so good.
Everything was great, location is close to everything and very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Great view. Great value.

Posted Oct 13, 2014
Very walkable to the Wharff. Surprised to find surrounding streets were also full of good shops, bars and restaurants. Bus runs right on Van Ness to Wharff or up to the Bart. Room was nice and updated. Comfortable bed. 1970's AC and heat works ok so hard to complain. Fridge in room was a nice surprise. Staff very helpful with tips etc. Nice view of the Bridge and even a bit of Alcatraz. Very quiet. Definitely would recommend as a cheaper option if you don't mind a 10 minute walk to the Wharff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Convenient Good parking Breakfast ok but ran out of waffles
2 out of 5
by A verified traveler

Make other plans for breakfast

Posted Oct 7, 2014
Checked in, went to the room and it hadn't been cleaned yet. Returned to the desk and got another room. Went to that one and the maid was sitting in the chair reading. Went ahead and kept that room. View was nice. Front desk clerk was nice. Breakfast was a disaster. No waffles...was told it was because the truck didn't bring the syrup. You'd think someone could run to the store for a bottle or two. The breakfast room although well planned with enough seating was dirty and messy. When complaining to the manager, he apologized with the excuse there was a change in management. At $300 a night there must be better options!
3 out of 5
by A verified travelerfrom san francisco ca

No amenities ur only paying for location

Posted Sep 25, 2014
No refrig for insulin. Continual breakfast ends at 930am. Printer was broken for airline boarding pass. We are on vacation n felt we could not relax. Only a place to rest your head
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NV /Fl

Great Location

Posted Sep 25, 2014
The staff were fabulous. Always with a smile especially Jean,Sharron and Alex. Breakfast was very nice and emplo yees were great. Our rooms were lovely and kept clean by our maid. All in all we could have not had a better experience. Kudos to everyone at Comfort Inn By The Bay!!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

September in San Fran

Posted Sep 17, 2014
Pros: location, price, safety
Cons: insulation, can hear conversation from next room
Location: A lot.
The hotel is located close to some attractions. Girraldeli chocolate house, terminal station for the trolley cars, close to stops for the sightseeing buses and walking distance to the Fishermans wharf. Staff is friendly, free hot breakfast, optional parking garage, safe location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Alcatraz

Posted Sep 14, 2014
We were down to go see Alcatraz and this was the best deal we found. Nice enough hotel. Breakfast was ok. No pool which was disappointing. The parking charge was high but I guess everywhere in San Fran would be. The restaurants across the street were great. The sub shop was good and the Italian place was amazing!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2014
Great location. Nice view from our window....close to bus.