Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not clean

Posted Sep 5, 2014
Room was obviously not cleaned as there was pee on the toilet. After being moved to another room, that was better however still not clean as there was hair all over the floor, the carpet and even the towels. While the front desk said, "we're sorry about that" I expected a more serious reaction. Unlcean rooms are unacceptable and they didn't seem to truly care. NEVER recommending this particular location to anyone. I've had much more pleasant experiences at lower quality hotels. Perhaps this location is begging for a shake up with their management and staff!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Within minutes from the airport

Posted Aug 25, 2014
One block away from highway 101, this hotel provides easy access to the SFO Airport within minutes, while being only a 20 min drive to San Francisco. It's a very nice place to stay if you want to visit the city during the day, then drive back and enjoy a drink by the fireplace in the inner court in the evening. A calm neighborhood, with a shopping mall and several restaurents in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ecuador

Very economical hotel

Posted Aug 20, 2014
Pros: very good for families
good hotel staff members, very comfortable free transportation from and to Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to San Francisco

Posted Aug 18, 2014
Pros: Location to the City.
Cons: The linen sheets
Location: Excellent.
Room was clean but I thought the sheets could use an improvement. I didn't expect a high-thread count but you could definitely feel they weren't soft.
3 out of 5
Recommended
for Everyone
by A verified traveler from Keswick

Nice Hotel, Good Facilities, Pity about Breakfast

Posted Aug 13, 2014
Pros: Swimming pool and outside seating areas were good
Cons: Provide a better breakfast preferably at no cost
Stayed there one night, facilities were good, nice pool. The room was clean and the bed comfortable however sound insulation was poor. Noise from conversation, baggage trundling, footsteps etc in the corridor was too easily heard in the room. Breakfast was available (at a price) Items were mainly prepackaged and the satisfaction levels fell below the breakfasts provided, at no additional cost, in most other hotels, many of them in a lower price range. Service was grumpy, perhaps just a bad day.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Staff exceptionally patient

Posted Jul 30, 2014
Cons: just the lights going on automatically, when using bathroom at 3am!! Understand probably safety measure, maybe lower wattage?? :)
Got lost after many hours of driving from Sonoma to SF. Staff was very helpful and patient giving us directions and being welcoming when we finally arrived. Having a dining area and freshly prepared food available until 10 PM was very helpful and meant we didn't have to go out to find a meal on arrival. Everyone courteous, rooms clean and comfortable. Would definitely recommend, especially if you have an am flight at SFO.
4 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley, CA

Close to the Bart Station

Posted Jul 28, 2014
Hotel was very comfortable, clean, and walking distance to the San Bruno Bart Station.
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Posted Jul 8, 2014
Staff was super friendly. Nice indoor pool. N has a washer n dryer
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Posted Jun 22, 2014
We just stayed one night before we left SF, but it was wonderful. The beds were super comfortable and just what we needed before our departure. Staff was friendly and very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room

Posted Jun 16, 2014
Got in late and was so pleased with the room. Very comfy beds and immaculately clean