Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Close to wharf area!

Posted Apr 24, 2015
Pros: Close to all wharf activities.
Cons: Disappointed there was not bay views.
Location: Fishermans wharf and all the piers. Could bike to Golden Gate Bridge
Nice hotel. Decided to stay an extra night and were easily accommodated. Had nice clean laundry facilities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

I'd stay there again

Posted Apr 17, 2015
Location: Pier 39, Ghiradilli Square,the marina
The staff was wonderful and welcoming.he hotel is in a great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Recently remodeled, quiet but accessible.

Posted Apr 14, 2015
Pros: The room was spacious and had a mini fridge.
Cons: Stupid thing, but I think they piped in the smell of cut flowers into the lobby. It was overwhelming and not necessary.
Location: Walk to the cable cars or street car stops, lots of touristy restaurants, walk to the beach, see the Golden Gate Bridge from the pier.
Enjoyed our stay here. Easy to find, walkable to many parts of the city. in a busy touristy section of the city, but very quiet hotel. Very clean. Very new. Friendly staff people. Did not take advantage of the breakfast. The free wifi was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Okay room. Seemed small for the price Staff was excellent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Excellent experience!

Posted Apr 12, 2015
Very nice and helpful staff. Room is clean and awesome. The only downside is that there's no room service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Paying for location

Posted Mar 22, 2015
Nice enough hotel. Price reflects location, could use some updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Good place to stay. Courteous valet parking. Good clean rooms
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario canada

Great location for touring and walking

Posted Mar 9, 2015
Pros: great location and spacious comfortable rooms. Very close to the waterfront and the trolley cars.
Cons: breakfast should be included.
Location: good location.
Enjoyed our stay at fishermans wharf.Close to many attractions and many restaurants.
3 out of 5
by A verified traveler

Overall good hotel, but...

Posted Mar 9, 2015
Found the hotel to be comfortable and clean. The hotel staff was extremely friendly and welcoming. However, with the noisy parking garage next to our room and no hair dryer in the rooms, I would most likely stay at either the Hyatt or Holiday Inn by Fisherman's Wharf. They have been just as comfy and clean in our previous visits to SF.
Comment from Hotel Management
Mar 13, 2015 by Guest Services, Hotel Management
We appreciate the positive feedback that the Staff provided a clean, comfortable and friendly experience. Our guest rooms are all equipped with hair dryers. I am sorry your rooms seemed to be missing this item. We will be sure to follow up with our team. We are concerned about the noise encounter adjacent to the Hotel in the parking garage structure. We believe this might be an isolated incident but regardless will notify Ace Parking whom manages the parking garage. There is twenty four hour security patrol in the complex. We understand your frustration and apologize for the incident. Thank you for staying with us and sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dracut ma

nice hotel; very close to fisherman's wharf

Posted Mar 8, 2015
Location: alcatraz was a great 1/2 day excursion. the city big bus tour was very good- a bit long at almost 3 hours.
we stayed for three nights and everything was great. the hotel room was clean and the bathroom was very modern and clean. the room was a little small for 4 adults, but manageable. the beds were large and comfortable and there was a small desk area with a chair. the hotel was 1/2 block from fisherman's wharf and walking distance to many sites. we were there for three days and never used our car. the staff was extremely helpful with excursions, directions and recommendations. the small restaurant in the hotel had breakfast and lunch- there is a fee for both. a continental breakfast would have been great!